HT4623 Cannot update from iOS 6.1.3 to iOS 7...says that I cannot verify because I am not connected to the internet when I am clearly connected to the internet. I've tried from home and school. Now what?
I am trying to update an iPad 2 to iOS 7. It hasn't updated since iOS 6.1.3. When I try to update it, I get a msg box that tells me I cannot verify because I am not connected to the internet. This is not true because I AM connected to the internet here at school. I've tried at home and it does the same thing. What to do now?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom
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<E-mail Edited by Host>You might try reading the entire help document you linked from:
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or
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http://support.microsoft.com/mats/Program_Install_and_Uninstall
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Thanks for using Apple Support Communities.
For more information on this, take a look at:
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place the device in recovery mode and restore it to erase the device:
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Welcome to the Apple Community.
Please try the following...
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.
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