HT4623 I go to settings and general. But, there is no option for updates. I have had my phone for 2 years and never updated and now I need to. Any advise??

Trying to update my iphone. I go to settings then general. But, there is no option for updates.. My iphone is 2 years old and I have never updated it but I need to now to get some of my apps working again. Help??

wvgerb wrote:
there is no option for updates..
That's because you've never installed iOS 5 or 6

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I'm trying to update my software, but i cant find where to do it. i go to settings general but there's no button for software update. what do i do?

I'm trying to update my software, but i can't find where to do it. i go to settings>general but there's no option to update my software. how do i then update my software?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

How do i update the software on my ipod touch? i went to settings, then general, but theres no option called software updates.

How do i update the software on my ipod touch? i went to settings, then general, but theres no option called software updates.

You needing to be running iOS 5 or later in order to do a Software Update from the device. To run iOS 5 you need a 3G or 4G iPod Touch. So if you really have a 4G iPod Touch, connect it to iTunes and you should be prompted about an update to its version of iOS.
See here for more information: iOS: How to update your iPhone, iPad, or iPod touch
B-rock

Eraser tool in Photoshop CS4 acts as if it is transparent when on brush or pencil mode. Block acts like its not transparent at all but there are no options for opacity, flow or brush size. Whats wrong and how to I make the brush and pencil eraser erase co

Eraser tool in Photoshop CS4 acts as if it is transparent when on brush or pencil mode. Block acts like its not transparent at all but there are no options for opacity, flow or brush size. Whats wrong and how to I make the brush and pencil eraser erase completely without having to go over it multiple times?
It started randomly about two weeks ago and I thought it was a glitch that would just go away. But now I am getting sick of using only the block eraser on one size. Help?

The easiest thing to start with is to reset the Eraser Tool.
Right click on the Eraser icon in the tool options bar and then click on Reset Tool.

Photostream Issue - I have had several phones over the years all backing up via iCloud/Photostream. It seems that the oldest of my photos and videos are simply gone and I cannot seem to figure out how to get access to them. Why is this happening?

Photostream Issue - I have had several phones over the years all backing up via iCloud/Photostream. It seems that the oldest of my photos and videos are simply gone and I cannot seem to figure out how to get access to them. Why is this happening? Is there anything I can do to get them back? I'm freaked out by the thought that I am paying for what I thought was a safe place for my photos to be stored and accessed later but now see that there are nearly 500 pictures/videos gone from my photostream folder. Any help would be greatly appreciated. Thank you. - Michael

Hi newmarket,
Photo Stream is not a respository for archiving photos. It is a cloud storage device that will store the last month or last 1000 photos taken by any device on the same Apple ID, and then will "share" those photos with all other devices that have Photo Stream turned on,and that are logged onto the same Apple ID.
iCloud backups will contain all of the photos that were on your camera roll the last time you backed up your device.
If you have photos outside of the Photo Stream parameters, and they are not all on your current camera roll, then you have no way to retrieve them unless you have imported them to the computer you sync with or have uploaded them to some other cloud service like DropBox.
Sorry,
GB

HT4623 I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

Why can't it be accepted?
What is "it"?
If help is desired, stop being vague.

HT4623 I go into General, then About, but there is no option for Software Update! How do I get this, as without it appears I can't update OIS?

The how to update the operating system (oIS) says to go into General, then About, and then Software Update. But my iPad doesn't have this option. Can anyone help?

That feature isn't present until you have installed iOS 5 or later. You must upgrade via iTunes and your computer.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

TS4006 my iphone has gone into the lost mode and i have tried to reactivate it with itunes but its not working. itunes says i should insert the simcard pin code but there is no option for me to do that on the phone or itunes. please help........

please help my iphone 4s has gone into the lost mode and i cant re-activate it i dont know what to do. Itunes needs me to put the Simcard pin but i dont have any option for that.

Hello Buzzy78,
Try to put your iPhone in Recovery mode and then Restore it to Factory settings and see if you are able to get into your iPhone.
Recovery Mode : http://support.apple.com/kb/HT1808

I'm trying to download previous purchases to ipod touch, but there's no option for it.

I've followed the instructions but there's just no option there, what do I do?

Do you meed the requirements:
With iTunes 10.3 or later and iOS 4.3.3 or later, you can download your previous purchases directly to an iPhone, iPad, iPod touch, Apple TV or computer that has beenassociated to your Apple ID.
Are y signed into the account that pruychased them?
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am trying to download iOS 7 as I need it to print pictures off of my phone. I have followed the directions; settings to general but the next step is software update and I do not have this under general. What do I do?

I am trying to download iOS to my iphone. Don't have software update showing after I tap general under settings. What do I do?

Hello kcmercier,
Welcome to the Apple Support Communities!
I understand that you are trying to update your iPhone but do not see Software Update as an option. The ability to update iOS over Wi-Fi was introduced in iOS 5; it sounds like the iPhone you are currently using may be on iOS 4 or earlier. You can update your iPhone; however, using iTunes on a computer. Please follow the instructions in the Update your device using iTunes section of the attached article to complete this process.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Have a great day,
Joe

HT4623 How do I update my i pad 2 , I have gone to settings,general but there is no icon for software updates ?? Thank you

Any help in updating my I pad would be greatly appreciate,

Connect to your computer and upgrade with iTunes
Allan

HT4623 ive gone to general but there is no.listing for "software". can u help?

I have a 3rd gen but am unable to put new apps on it. I've gone to general/settings but don't have "software" listed. Am I doing something wrong or maybe this specific iPod isn't able to be updates, please help. Thanks.

You may have a 1G (original iPod touch). Those can only go to 3.1.3.
Identifying iPod models
The 1G does NOT have volume buttons on the upper left edge.

I have just bought an Ipod and have set up the i cloud. That seems to have worked, now i am trying to do the ipod match so this music is transferred to my ipod. I have gone into settings/ music as instruted but there is no option for it! pls help!

Please see question in heading and let me know why I can't use Ipod match on my new ipod touch. Thanks.

Have you subscribed to iTunes match in iTunes on a computer under the same Apple ID used on the iPod?

I cannot activate imessage have tried all the suggestions but still it wont activate in the messages-send,receive settings, i have tried to change location to saudi arabia for my account but there is no option for saudi arabia in the list, i am stuck

I Have been trying to activate imessage with 0 success, please help, i have 2 devices i am using with my apple id , messages are working on the ipad but not on the iphone, have tried all the suggestions on the support pages.

Hi omerkawan,
It sounds like you may be experiencing issues with your iMessage activation. Here is an article that will provide you with some troubleshooting steps related to this issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT4623 i have iphone 3gs but there is no option like update software ? what is this plz help me

i have iphone 3gs But its verson is old 4.1 i want to update it ,,, How can i update plz help me

You use iTunes. Read here:
http://support.apple.com/kb/HT4623

HT4623 I go to settings and general. But, there is no option for updates. I have had my phone for 2 years and never updated and now I need to. Any advise??

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