HT4623 I have a 4s, bout a new battery and charger at the apple store and the battery wont hold a charge, any ideas?

I have a 4S, just replaced the battery and bought a new charger at the aple store and it won't hold a charge.  Any ideas??

joyce763 wrote:
I have a 4S, just replaced the battery
You replaced the battery yourself or Apple did it?
If you did it, you messed something up.
If Apple did it, take it back.

Similar Messages

  • HT4236 I had to completely reset my phone back to "new" at the Apple Store and the Genius told me that my PhotoStreams would download automatically back to my iPhone after the reset. They have not. Are they lost forever?

    I had to completely reset my phone back to "new" at the Apple Store and the Genius told me that my PhotoStreams would download automatically back to my iPhone after the reset. They have not. Are they lost forever?

    Have you logged into iCloud on the phone? If not they won't be there, also just to let you know photo stream doesn't keep your photos forever anyway. It will keep up to 1000 photo's after that it will delete the oldest photo there, it will also delete any photo that is 30 days old.

  • I have a new keyboard and two of the keys are inverted when I use my Mac -- but not on the Mac at the Apple store. The @ is where the should be and visa-versa. That is, when I type the @ I get and when I type the I get @. I am in Français numérique.

    I have a new keyboard and two of the keys are inverted when I use my Mac -- but not when they put that keyboard on the Mac at the Apple Store. The @ is where the < should be and visa-versa. That is, when I type the @ I get < and when I type the < I get @. I am in Français numérique. Thanks

    Try a SMC reset, please do it 2-3 times.
    SMC RESET
    Shut down the computer.
    Unplug the computer's power cord and all peripherals.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Attach the computers power cable.
    Press the power button to turn on the computer.
    PRAM RESET
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • My HD died and the Apple store installed the new drive and upgraded me to Mavericks.  I no longer have iPhoto which I miss very much.  How do I get it back and do I need it or do my pics go somewhere else? help

    My Hard Drive died and when the Apple store installed the new drive they upgraded me to Mavericks.  I no longer had iPhoto.  Where do I get iPhoto, do I need it and where are my pictures going when they import???  Help I'm SO confused and frustrated.  Thank you. 

    You need two items
    1 - the iPhoto application -
    You install it from the App Store
    2 - and the iPhoto library - restore form your backup from just before the disk died - no importing involved - simply restore and launch iPhoto and it will look in the pictures folder and open it and it will be exactly the way it was when you made the backup
    As to your question Do you need it - No you can manage your photos anyway you please - iPhoto is a good way but not required - you can use any software you want and you can import photos using image Capture (in your applications folder)  or any other software you choose - If you use iPhoto then they by default going your iPhoto library - if you use other software then they go where you say to put them
    LN

  • How do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable.  The TV says "no signal.  I do not see TV as an option in the display tab of system prefer

    how do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable.  The TV says "no signal.  I do not see TV as an option in the display tab of system preferences.  what else do I need to do?

    First, make sure your TV is tuned to display the correct input signal. Most TVs have several inputs (multiple HDMIs, cable connections, RCA etc) so double-check that you're using the correct one - HDMI1, HDMI2 or whatever is written next to the port.
    I assume that you have a mini-Displayport to HDMI adaptor? If you open displays preferences, first tick the box that says "show display preferences in menu bar" then locate the menu and click Detect Displays. See if that helps.
    Matt

  • I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

    I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
    ^^ that's the main problem. Here's the full history.
    I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
    Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

    Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
    Apple's iWork suite (Pages, Numbers, and Keynote.)
    Open Office (Office 2007-like suite compatible with OS X.)
    NeoOffice (similar to Open Office.)
    LibreOffice (a new direction for the Open Office suite.)

  • I am locked out of my computer (macbook air) I just got it back from the apple store and they reset it. I put in a new password, and now it doesnt let me log in anymore. Command R doesnt work, all i hear is a sound, but nothing happens.

    I just got it back from the apple store and they reset it (becuase it kept shutting down and not turning back on).
    I put in a new password because i needed to start over from factory settings, but now it doesnt let me log in anymore. (I don't know if this is because it doesnt accpet my password, or I forgot my password in less than 5 minutes, or because when i typed in my new password, i typed it in wrong twice)
    Command R doesnt work, all i hear is a sound, but nothing happens.

    What I don't understand is why it is rejecting a password I am creating.
    Perhaps the password you are creating is too short, or has characters that are not allowed, or is not secure enough because it is a word in a dictionary.
    FileVault may have standards for what it considers an acceptable password. If the password is part of the 128-bit encryption scheme, it might have to be 16 characters, for example. (Don't know if that is true, but it's a possibility.) Check your documentation for password requirements.

  • Help! My ipod classic is not working with the new itunes, it has crashed, i went to the apple store and they restore it but when i came home it just freeze itunes and windows to the point of forcing shut down my pc, is a 160gb ipod classic

    Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!

    Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)

  • Most of my e-mail goes to Junk e-mail..please help! I have tried the rules...I don't see any rules to be removed. I went to the Apple store and they couldn't revolve the problem ...Help!!!

    Hello, I'm new in Apple Support Communities
    Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?

    Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
    If so, you can disable Mail trusting spam headers in the Junk preferences.

  • I occasionally have issues waking my macbook pro up from sleep mode and have to restart the computer. The apple store replaced the sleep part but the problem is still there

    I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard

    I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).

  • Transitioned from an older G5 Pro to a new iMac. My Final Cut files are on a 2T WD external HD. When I try to boot I get a "General Error 41" and files do not load. Took the WD to the Apple Store and tried it on one of their iMacs...it works OK. Ideas?

    Transitioning from an older G5 Pro to a new iMac. My Final Cut Express files are on a 2T WD external HD. When I try to load a project to the iMac I get a "General Error 41" and the files do not load. Took the WD the Apple Store and tried it on one of their iMacs...it works fine. The problem seems to be in my new iMac, other WD's with different files load OK. Any ideas?

    Hi
    Can it be so that You try to boot a G5 (Power) Mac from one external hard disk - then try to boot an INTEL Mac from same external Mac.
    WILL NOT WORK - It's not just the Mac OS Extended formation that plays a part here - they have to be formatted differently to be bootable on each system.
    I don't think there is any solution to this AT ALL.
    When You format a hard disk.
    • Select Partitions
    • Under the graphic representation to the left there is an Alternative button
    Here You select if it's supposed to be Bootable on a Power CPU or INTEL-CPU
    No other possibilities.
    Yours Bengt W

  • I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one.  Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not enough space?

    I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one.  Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not there is not enough space for both files files? Do I need to do something to have it continue to update my old file instead of recreating a new one?

    Depending on what version of OSX you're running, and how the data was transferred, you may be out of luck.
    If you're running Lion, and your backups were made to a directly-connected external HD (ie, not a Time Capsule or other network location), you may be able to get Time Machine to "associate" the new disk with the old backups.  See #B6 in Time Machine - Troubleshooting, especially the pink box there.
    If you're running Snow Leopard, you might be able to do a full system restore of your backups to the new HD.  See Time Machine - Frequently Asked Question #14 for detailed instructions.  That should leave a "trail" that Time Machine can follow to "associate" the new drive with the old backups.  Unfortunately, that doesn't always work, and there's no way to do it manually, as there is with Lion.

  • When a defective item like a iPhone or iPad is returned to the Apple Store, is the new item the replace a refurbished item or is it bran-new

    Once my iPod touch 4th generation had an issue with the home button, so I made a genius bar reservation.  When i got there I explained to the nice girl working there what the problem is. She did her things and then made a decision to give me a new iPod touch. After it was all said and done, Not being sure I asked her if this is new or used. She said confidently that Apple doesn't do or give refurbished things, so I walked out all happy that my iPod touch now has no more home button issue. So now a little over a year and a half later my iPad 2 has what looks like a dead pixel on the upper left hand side of the screen,  I'm planning a genius bar appointment but I posted some questions here to see if  there are other options.  one person suggested I go to the apple store and show them and they will most likely exchange it with a refurbished one that'll be like new.  That's my question, why did the nice girl tell me the day I took in my iPod touch that Apple doesn't do or give refurbished items?  I rather keep this iPad I'm using now with the dead pixel then get a refurbished one that may have other problems like a bad home button or something.
    Tommy Vercetti

    Not having been a party to that transaction, I would really have no way of knowing. Chalk it up to an unfortunate miscommunication. These things happen.
    Best of luck.

  • My phone went blank.  It still had 41% battery life.  I have tried to reset by holding down the sleep button and botton on top until the Apple Icon appears but then after that, nothing.  Any ideas?

    I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help.  Any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • TS4268 Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

    Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

    Hi,
    Strikes -
    Go into compositionReady and have 3 variables you will be able to set them like this
    strike1 = 0;
    strike2 = 0;
    strike3 = 0;
    So on the wrong item click have
    if(strike1 == 0) {
    PLAY STRIKE1 ANIMATION
    strike1 = 1;
    else if(strike2 == 0) {
    PLAY STRIKE2 ANIMATION
    strike2 = 1;
    else if(strike3 == 0) {
    PLAY STRIKE2 ANIMATION
    strike3 = 1;
    So this will make it so when the wrong item is clicked each strike will be played in order.
    Random Scrolling -
    You should look into the Math.Random function to make things random in edge.
    This is an example of the Random function. It will generate a random number up to 100.
    var random = Math.floor (Math.random () * 100);
    Lose Screen Score -
    So we can create another variable in compositionReady for the lose score.
    score = 0;
    Now when the user gains a point to add to the score you could do this code on the click
    score++;
    which would add 1 to the score, However you can add however much you like to the score doing "score + 2" and so on.
    To edit a text with the score at the end which I'm assuming you will want to do you will use .html
    so $("Text").html("You score is " + score);
    I hope this helps!

  • TS3274 I have the original iPad- 18 mos old. I tried to download an app that required flash player. Went to the apple store and was told to update my software to iOS 5.1.1. I did and now everything I had previously installed as apps are frozen. :( HELP!

    I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!

    Welcome to Apple Communities
    You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button

Maybe you are looking for

  • Treo Pro - Speakerphone turns on during a call, even though I didn't ask it to.

    Hello Whenever an incoming call comes in the speakerphone on my Treo Pro turns on without being prompted. Have tried hard resetting and disabling the touchscreen during a call (incase it was my ears activating it) but none of this has worked. Can't s

  • Interval Timing Issue On Solaris 10/Intel

    Not sure this is the right forum for this, but I'll give it a shot. Please redirect me if you think there's a better forum. This is going to look like a "C" problem, but this really is a question about something going on in the interactions between t

  • 2 mail accounts, emails marked a read when not

    Hi, I have latest mac os and using mac mail. I have 2 accounts and I have similar mail sent to both accounts. When I read an email in one account it registers as read in the other as well. I don't want this to happen. How do I set mail, I can't find

  • VRD/@@D -what  are these ?

    in TSTC - VRD and @@D are present. But when you execute the transaction...Its not possible. The Description forVRD is that @@D is that it calls a debugger documentationbut if you try to execute the TCD there is no visible changes ! VRD - SD  Generate

  • Selection Tool Won't Let Me Resize Text Boxes?

    Whenever I try to resize a text box with the selection tool, it won't allow me to resize. I tried the text tool as well, but it didn't work. I don't want to resize the text, just show text that is hidden. I'm crrently using CS4. Can someone help?