HT4623 I was given an iphone 4 (unlocked) in the UK, but despite my service provider changing the sim it will not connect to the network here in Australia. Any ideas on what the problem is?
I was given an iphone 4 (unlocked) in the UK, but despite my service provider changing the sim I'm still getting no service. Is ther something else that could be locked to a UK network on the phone? Cheers, Ray.
Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
For more information, see the Optus FAQ on unlocking.
Regards.
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Try this discussion...
https://discussions.apple.com/message/2229242#2229242
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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
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*https://support.mozilla.org/kb/Server+not+found
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Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?
If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.
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Have a 802.11n time capsule, the range of the wireless network has shrunk down to nothing over last few days. Used to be able to use wireless network anywhere in house, but now can only use in my office. Will not connect to iphones, ipad, itouch, or notebook. Worked fine last week, but over weekend just started having issues.
It is very possible that you may have some form of Wi-Fi interference that has appeared recently that is preventing your Time Capsule (TC) from providing a clean RF signal.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible. Look for other Wi-Fis that may be operating nearby. Note those with the strongest signals and which channels they are operating on ... then change the channel used by the TC to be at least 3-5 channels away. -
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Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
IPhone WiFi will not connect to home network.
iPhone will not connect to home network. WiFi is on and correct password is entered. iPhone error msg says incorrect password. Reloaded network software and did not activate password but iPhone still shows network as locked.
Some people who experience issues connecting to or even seeing there Wireless network should follow these steps.
These steps are just a guideline and its not 100% that it will fix your issue.
Mainly, if the issue persists, its possible there is an issue with your iOS settings or a hardware failure within your iPhone or iPad, specifically the Wifi adapter.
You would want to follow these articles to do a reset & restore prior to saying it is a hardware issue.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
You will need to access your Admin control panel for your router.
If you have an Airport Extreme BaseStation, you just need to open the Airport Admin Utility found in Applications > Utilities Folder.
Enter your credentials and you will have access to the settings from there.
For a PC: Do NOT use the CD that came with your router. That is used for people who do not know how to setup a router properly and these settings will not be available for you in most cases.
If you are using anything other than an Airport BaseStation:
Open a web browser:
In the address bar, type:
192.168.1.1 (Mainly used for Asus, Linksys, etc) or 192.168.0.1 (D-link,Belkin)
How to figure out what the IP address is to type in?
Windows:
Hold down the windows key, then press R. This brings up the run box. In that box type "cmd" (without the quotes) and press enter. In the black box that pops up, type "ipconfig" (without quotes) then hit enter. Your default gateway is the IP address for your router. It will start with 192.168.....
Take that number and put it into the address bar in your browser and hit enter. It will then ask you for a user name and password. For linksys, it's admin for both. If you have another brand, just google "default password for ******" replacing the asterisks with the brand name of the router. Once you have entered the correct user name and password, you're there.
Mac:
1.From the Apple menu, select System Preferences.
2.In System Preferences, from the View menu, select Network.
3.Select the appropriate port. For example, choose Ethernet for broadbandconnections, AirPort for wireless, or Internal Modem for dial-up.
4.Click Advanced... , and in the sheet that opens, click the TCP/IP tab.
The number next to "Router:" is your default gateway.
Once you get into your admin panel do these setting changes.
1.On the router change the channel for the 2.4mhz band to channel 1, 6, or 11 (recommended), rather than auto.
2.Also set that channel width to 20hz only, rather than 20hz or 40hz (Auto)
3.Make sure Security is set to WPA/WPA2-Personal. Anything else will cause issues. (of course, make sure you know your password for security)
4.Make sure to Apply/Save these settings. Sometimes the wireless connectivity will go out during this change and will come back on within 15-30 seconds.
5.On the iPhone/iPad go to Settings > Wi fi > click the blue arrow beside the network > Select Forget network
6.Go to Settings > general > reset > reset network settings
7.Power the phone off and on. Connect again
For additional assistance in troubleshooting Wifi connection problems go here: http://support.apple.com/kb/TS1398 -
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Uwdawgfan-
Your new router may not correctly handle Bonjour data required by AirPrint. Contact Frontier to correct the router's setup. A firmware update may be required.
Fred -
I recently purchased an iPad after using a laptop and PC for years. I use a wireless router connected to a DSL line at home and have been using the iPad without difficulty for about a month and tonight it will not connect to the Internet. There is not a problem with the DSL or router. I am using the laptop now. Could someone please give this eectnically challenged individual assistance?
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I brought an ipad original from the United states and it doesn't join the wi-fi network here in bangalore. any ideas or suggestions?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Like idk how to ask but would anyone know why my iPod touch 4g will not connect to a computer to my apple account but yet it will only charge I have tried numerous cords and pc's and still the same occurs
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
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Please if anyone has any idea that I do, let me know.
thanksReset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: You have to hold 2 buttons down together.
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