HT4623 I was trying to update my software now my phone is frozen. I tried to turn it off but I dont think it turned off
I was trying to updat my software and now my iphone is frozen. I tried to turn it off but I dont think it turned off. Please Help!!!
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device
Similar Messages
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My update failed and now my phone is frozen with the apple symbol
I was updating my iPhone and it failed and now my phone is frozen with the Apple Icon. It wont turn off or anything
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I UPDATED MY SOFTWARE NOW MY PHONE WONT TURN ON
i just updated my software and now when i put on my phone is says i need to plug it into itunes and wont turn back on. what do i do to fix this. I've already done restore and had the software uploaded
You may need to try Recovery Mode:
http://support.apple.com/kb/HT1808
Have a nice night -
I am dissappointed with the Iphone I bought
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I was updating the latest version for my I-phone 4s and now my phone is frozen. It will not shut off. When I try to shut it off it shows an i-tunes connection and then goes black.
See http://www.apple.com/support/iphone/assistant/phone/
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hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....
Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034
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Tried to install iOS 7 and it said I needed to connect my phone to iTunes, so I did and then it said my phone wasn't updated to the software now my phone isn't working! all it's doing is showing a iTunes logo with a charger thing under it and won't let me cancel or anything
After connecting your iPhone to the computer did you restore using the iTunes on your computer?
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I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen. Any ideas how to get the phone back?
Im sorry to hear that. You need to restore like brad said.
But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
Here is a link to help
http://support.apple.com/kb/HT1808 -
Without knowing my phone was updating I unplugged my phone. Now my phone is frozen on the updating thingy and I can put it off or even reconnect to Itunes anymore... Someone can help?
Try the information here:
http://support.apple.com/kb/TS1275
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275 -
tried to update to the iso6 update i got and now my phone is frozen on the screen the says to plug in to itunes but my computer wont reognize it what do i do
Follow all the Steps here
http://support.apple.com/kb/HT1808 -
Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.
Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am getting entries which are 'all day' entries duplicated 8 to 9 times. I have updated my software on the phone to the latest version. Entries in iCal are only once. I have completely emptied my iPhone of all data. Has Apple resolved the issue yet?
Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector -
I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers, Tom -
i updated the software on my phone but i had to delete my music to open up enough space, now only part of my music will load on my phone, what do i do?
***, a text I tried to send but saved,chops up and pastes in the forum question in my attempt to reach out for a technical resolve of my phone, not my heart. Hahaha.
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I was trying to upgrade the OS, but in the middle of this process it froze
4s: I was trying to upgrade the OS, but in the middle of this process it froze with a screen image implying that I should plug into iTunes
(image of a cable, with an arrow pointing at the word iTunes); when I connect to my laptop, the computer doesn't see my iPhone
connected at all. I've tried powering down and up, but it always comes back to that same image. Can I re-set the whole thing?
<Re-Titled By Host>Thanks to hughgriff and stevejobsfan0123: I reinstalled iTunes on my laptop, used iTunes to restore my iPhone (to new), then used iCloud to restore apps, setting, data, etc. But what a hassle! A ridiculous way to update ios7!
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