HT4623 My iPhone is hung-up during io7 download and won't let me do anything but sign in. I've entered security questions , answers & rescue email
I cannot complete the i07 download on my i Phone and am unable to do anyhing on my phone! Get to submit rescue email stage, but the "next" button won't let me do anything.
I got to the Accepting terms and conditions and kept agreeing but it just hung. I checked my itunes and confirmed that the update was successful/complete so then I turned my phone off and then turned it back on again. It brought me back to the sign on screen and then to the terms and conditions ...this time it let me agree to them and finish the sign-in process. Good Luck
Similar Messages
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I am trying to update my wifes 4s to iOS 7 but her "other" has so much space taken up that it will not update. How can i get rid of "other" data space?
tgarmy wrote:
Now it tell me Itunes cannot backup because an "error" occured???? If i can't back it up then what do i do?
Restart the computer and the iPhone might resolve a backup issue. Also, try resetting the iPhone by holding both the sleep/wake button and the Home button at the same time for at least 10 seconds until the Apple logo reappears. Afterward, attempt to restore again.
Before you restore, consider a few other things... One particular onging thread regarding "other" data has users finding that text messages with photos and/or videos taking up the "other" space. Deleting those text conversations helps regain space. (Before deleting, transfer any photos and videos you want to keep to your camera roll or computer.) In addition, check for any deleted phone voicemail messages and delete those to as well as voice memos.
If you decide to restore, the recommendation is to restore as new phone because the backup probably has the "other" data.
HTH -
My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??
Sounds like a dead battery. Try plugging it into a charger.
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HT4623 My iphone has hung up during OS upgrade
I had connected thru I-Tunes to upgrade and done all the appropriate steps . But afterwords the phone tells me an error occured , now I -tunes wants to restore my phone to factory specs , deleting all info ! Am I screwed here people or what ?
I got to the Accepting terms and conditions and kept agreeing but it just hung. I checked my itunes and confirmed that the update was successful/complete so then I turned my phone off and then turned it back on again. It brought me back to the sign on screen and then to the terms and conditions ...this time it let me agree to them and finish the sign-in process. Good Luck
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When i go to sync iphone 4 it freezes during back up and won't work. What to do??
Everytime i connect my iphone into itunes it goes to syncing it. on step two (backing it up) it completely freezes and does not restart. i can't get music on it ringtones NOTHING. I just bought this a few days ago too what should i do?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
My Iphone 4 Itunes keeps crashing and won't let me play anything. I can't even see my library.
Recently my recently added playlist would not load, but the rest of my library preceded to load. Now my whole iTunes on my iPhone keeps crashing, and wont open it at all. I just restored it, and it did nothing. Any Help ? Please!!
try a reset, hold down the home/power button together until you see the apple logo and then release, then wait for your phone to boot back up. See if that helps.
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An album on my iphone is grey and won't let me do anything with it no matter what i do
help me
Not for free, no. Well I guess there is. Don't sync your phone. We don't, but then we only use it for talking and taking photos which you can transfer using even a pretty old computer.
Some people don't seem to need 10.7. Discussion suggesting iOS6 will work with iTunes 10.6.3 for some phones - https://discussions.apple.com/thread/4324248 -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art& -
When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.
It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there. -
I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???
If the steps in the article TJBUSMC1973 linked didn't resolve your issue, then the next step would be to have your phone serviced at an Apple store. Good luck
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I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?
Skippy2121 wrote:
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library
Sync your iPhone to iTunes to copy the iTunes purchases to the computer.
Or iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases then click the Cloud icon after the song names to download them. -
I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403) -
I recently when to England. When I returned to the US, my iPhone 5 wouldn't find the 4G network. I've tried restoring network settings, I've tried hard resets. I finally wiped the phone, and now, it won't let me restore anything. I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here. Help!
I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network. I stuck to local wifi to do brousing and a bit of messaging. It periodically told me I was on an English network, but I didn't actually use it. And I had data roaming shut off all together.
when I try to restore, I get this message:
Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support.
When I try it through iTunes, I get a similar message.
and the network just keeps saying, "Searching..."
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