HT4623 When attempting to update apps on my iPad, it gets as far as "waiting" or "installing" and no further...SO frustrating. I now have 13 Apps waiting....
When trying to update apps, it says "waiting" or "installing " but gets no further. Some have been like this since January!! What must I do ??
This is my boilerplate response that I have posted many times on this forum. See if any of these suggestions work for you.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
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Wrong apple ID when attempting to update apps?
My mother, brother and I all share a family computer, with a shared iTunes library. We all download applications from the appstore and sync them to this library. To save having to download the same app twice, I often sync free apps downloaded on their accounts to my ipod. Normally updating apps from my ipod is not a problem, as my mother, brother and I share our passwords, allowing me to update apps downloaded from all three accounts. Lately however I have been experiencing a problem.
Many of the premium apps (Which have been purchased from my accout) have recently released updates. However when I try to update them, I am prompted to input my mother's password. Since the apps have been purchased on my account, itunes will not let me update them with her's, and prompts me to re-purchase them under her account. No matter which account the apps in my updates tab have been downloaded under, I am always prompted to enter my mother's apple ID password. This problem is preventing me from updating any applications whatsoever, and the updates are slowly mounting up, there are 33 as I am writing this.
Strangely enough I can still download free or premium applications under my account with no trouble, it is only when I attempt to update them that I experience a problem.
I have already attempted a number of fixes to the issue, none of which have worked. These include:
• logging out of the appstore and back in using my account
• changing my password
• doing a full restore of my ipod in iTunes (to a backup)
This is slowly becomig a major issue as more and more apps need to be updated, and if anybody is able to help me with this problem it will be much appreciated
Looking forward to (hopefully) solving this problem :)
ThesupercheesyThanks, I was able to update all of the apps downloaded under my mothers account.
HOWEVER, I still have 22 updates for apps downloaded under my account, which I am still unable to update. Although all of the apps downloaded by my mother have been updated, I am still prompted to enter her account when I attempt to update any of the remaining apps. This happens no matter which account I am signed in to.
Hopefully somebody knows how to fix this once and for all,
Thesupercheesy -
I get error message when attempting to update apps on my ipad 1
"Unknown error has occured" appears when attempting app update
Try this.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again.
If you are not using iOS 6 go to Settings>Store>Apple ID. -
Why am I unable to sign-in as prompted when attempting to update apps?
When i attempt to update an app, the popup says "sign-in required." The options provided are Cancel or Continue. But when I select Continue, nothing happens. I am unable to update the apps.
Hi, Jim4313.
Thank you for visiting Apple Support Communities.
I would recommend closing all open applications in multitasking and power cycling the device. If the issue persists try signing into the iTunes Store on the device through Settings > iTunes & App Store > click on the Apple ID > Sign In. Make sure to attempt the updates after processing each steps.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
You can also try signing into the iTunes Store via iTunes on your computer. Once you do this, follow any of the prompts it requests and then try processing the updates.
Cheers,
Jason H. -
HT4623 When attempting to update I get an error - 37 message. What is this?
When attenpting to update to ios6 I get an error-37 message. What does this mean?
Also see
https://discussions.apple.com/thread/3375853?start=15&tstart=0 -
As of today synchronization fails between my Ipad2 and MacBook using ITunes 10.4. Synch gets as far as step 5 then advises me that I do not have sufficient rights. It seems this is when it is trying to copy from the IPad to the MacBook hard drive but I am not certain of that fact.
Thank youPlenty of space. I think I may have tracked it down to a ITune U item that was downloaded directly to th IPad while on the road. I have deleted the seemingly offensive item from the IPad and it seemed to have fixed the problem. I will know for sure later today when I try to synch again. I will keep you informed.
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When I try to update some apps on my 5s phone a screen appears with some else's mail account that has nothing to do with me. The phone dosen't give me the oppition to change the address. How can I fix this?
Delete the apps, on your phone, that were obtained with this ID, then re-purchase using YOUR ID. All apps are FOREVER tied to the ID used to obtain them, & can only be updated using that ID. They cannot be transferred to another ID.
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Error 400 when attempting to update Apps
Hi there. I have been getting an unknown error 400 whenever I try to update my apps. I can't find any information online about how to fix this. Does anybody have any ideas?
Thanks,
CianTry this.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again.
If you are not using iOS 6 go to Settings>Store>Apple ID. -
How do I manage local device storage in settings? I know how to get into Settings, of course, but not how to proceed beyond that. Thanks.
Go to Settings>General>Usage>Storage and check to see how much storage you have used.
If you are deleting apps and other content, something about that message doesn't seem right to me. What are you trying to do when you get this message? Take photos? Shoot a video?
Try quitting the camera app completely and restart the iPad. See if the message goes away.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
How do you update or load ios5 or greater. I am unable to update many of my apps, I get the note that ios5or greater is required.
Connect iPad to your computer and use iTunes to upgrade.
Allan -
Attempting to update apps get "Cannot connect to iTunes Store" Need help. iPhone 3GS
Get error "Can not connect to iTunes store" when attempting to update apps on 3GS iPhone.
Hi Marcello10,
Thanks for visiting Apple Support Communities.
If you see an error message when you try to update apps, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy -
My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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