HT4651 Malware pop-ups won't go away!

Help - a couple of pop-ups appeared when I typed in Facebook address wrong, now I can't get rid of them, Safari won't let me close it down, and Shutdown doesn't work, saying Safari hasn't allowed it to, until I quit Safari, which I can't. What to do?!

Thanks - no force-quit seems to come up from Safari icon, just a Quit, which doesn't do anything.
If all you saw was QUIT in the menu, you probably did not have the OPTION key held when you clicked on the option.  That is, press the OPT (option) key when you click.
If you're at 10.7.2, your system is down-revision.  Please run software update.  Click on the Apple menu in the upper left, and select Software Update.
Beyond Java (which is not installed on Lion and later, by default), another common target for security attacks is Adobe Flash.  I've removed that from most of the that systems that I deal with.  Visit the Adobe web site and use their deinstaller to get rid of the Flash Player tool.  (If you don't remove it, you'll find you're updating that tool fairly regularly, and OS X will automatically disable a down-revision Flash Player in recent versions, pending the update or the removal.)

Similar Messages

  • Pop-ups won't go away

    I keep getting pop-ups when I get on safari. It get a pop-up on the top of my browser but I can't exit out of it and on the side. Sometimes, when I click on link, it redirects me to a website that I didn't intend to go to. I went to safari-preferences-extensions, and turned it off. I still keep getting these pop-ups. How do I get rid of all this?

    This can happen if adware is installed without your knowledge.
    1. Use  free  AdwareMedic to remove adware
        http://www.adwaremedic.com/index.php
       Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
       Once done, quit AdwareMedic.
                 or
       Remove the adware manually by following the “HowTo” from Apple.
       http://support.apple.com/en-us/HT203987
    2. Safari > Preferences > Extensions
        Turn those off and relaunch Safari.
        Turn those on one by one and test.

  • Pop up won't go away... Can't access safari

    I opened a web page, same one I do several times a week to watch a tv show ( have been using the same site for the past 4+ Years), and a pop up popped up with an additional pop up box with an "okay" to click and it just keeps coming back. It says malware detected call this number. Yea, those pop ups come up all the time as spam scam and I can cancel out of them. But this one just won't go away. I can't cancel out or access safari preferences to delete history. I Did a reboot at and all previous pages came right back, same thing when I force quit. How do I fix this. Please help!

    Force Quit .
    Press command + option + esc keys together at the same time. Wait.
    When Force Quit window appears, select the Safari if not already.
    Press Force Quit button at the bottom of the window.   Wait.
    Safari will quit.
    Relaunch Safari holding the shift key down.
    Identify and remove adware/malware
    http://www.thesafemac.com/arg/
    http://www.thesafemac.com/mmg/
    Adware Removal Tool
    http://www.thesafemac.com/art/

  • Tool bar "pop-ups" won't pop. How do I fix this?

    I started having the problem in Adobe Fireworks CS5. I upgraded to CC and CS-6 Fireworks and I'm still having the same problems. I just tried Illustrator and Photoshsop and the toolbars there are broken as well.  All of my pop-ups are locked up. They won't pop-up with other items to switch over to.  I can find no fix for it.  Any tool where you can change how that tool functions does not pop-up.
    Any ideas?

    Turn off Spotify (which is known for incompatibility with Fireworks), and check if you have Chrome running with the Google Play Music add-on.
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    Fireworks is no longer maintained, supported, or developed (since May 2013) by Adobe, and compatibility issues are bound to happen at this point.

  • Pop Up won't go away!!!

    Yesterday I was having Facebook issues. So I searched online for tips. I heard about FourSquare and how people seemed to like it better. So I downloaded it to my phone. When it was finished, I got this pop-up that filled the screen that says "The application FourSquare has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." Which, fine ... but the pop-up WILL NOT go away. I can't fix it. I can't go to the normal screen. On the popup there's a little red "ok" button that won't let me click it to go away. I've tried turning my phone off and on a few times. I've tried pulling the battery a few times. Is there a re-set button somewhere I don't know about? Is there anything else I can do?? Please, I can't use my phone at all.
    HELP!

    Just so you know ... my problem is fixed. I downloaded the latest Desktop Manager and connected my phone to my computer. I opened Apploader and deleted Foursquare from my phone. It rebooted itself and when it turned back on, the pop-up was gone!!!

  • Multiple ad pop ups that dont go away by enabling "pop up blocker"

    My browser opens with multiple ad pop ups that slow down my PC. Every site I've been to has said to go to tools, options, pop up blocker. The pop up blocker is on and has been on. It does not help.

    Sounds to me like malware on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Adobe Flash player and malware pop-ups

    Adobe Please help!!
    I am getting pop-ups of 'you don't have the latest flashplayer'
    I go to Adobe website and download and now all I am getting this "Media Downloader 12.2" It's slowing my machine down and I am getting a slough of pop-ups!
    I removed the installation...and now I have no access to any websites that require flash.
    I do I download the proper update installation and this "Media Downloader 12.2 pop-up" from piggy backing on this.
    THIS IS A HUGE INCONVENIENCE...PLEASE HELP!!

    Hello,
    'Media Downloader 12.2' is not a product that is bundled with the Flash Player installer.  It's possible that you clicked on a malicious pop-up and were redirected to some other site.  We are aware of folks doing this and follow-up on issues when we hear about them. Some of these malicious pop-ups and sites go to great lengths to look just like official Adobe notifications and installer dialogs.  What is the website you went to to download the Flash Player? I will forward the site to the appropriate folks to follow-up on. If you're able to reproduce the pop-up dialog window, please take a screenshot and post it here.
    In the mean time, you can download Flash Player directly from one of the following locations:
    Installation problems | Flash Player | Windows
    Installation problems | Flash Player | Mac
    At the bottom of the page, in the 'Still having problems' section there will be links to download the various plugin types based on your browser.
    Maria

  • OfficeJet "New HP... cartridge installed" pop-ups won't quit

    HP Officejet 7310 All-in-One:  Two pop-ups for “New HP Photo Print Cartridge [and Tri-color Print Cartridge] successfully installed” appear at monitor center EVERY time I print.  My printer is directly connected to my PC, my work requires pop-ups enabled, and I frequently have to “Print current page” of a pdf.  Each pop-up has to be dismissed before I can use mouse or keyboard.  Happening for 2 months now. How can I turn these off?

    Hello kenishal,
    Welcome to the HP Support Forums!
    Sorry to hear that the Officejet Pro 8500 is not printing its colors correctly, usually this type of issue is resolved by replacing the printhead. Hopefully we can get the printer past "checking device" to see if it has resolved the problem.
    You can try removing and installing the printheads and the cartridges again, here is a walk through guide: 'Initializing' Displays on the All-in-One for Longer Than Expected During Setup.
    If that helps get the printer to finish "checking device" and you are still having the missing or incorrect color issue, take a look through this support page: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality.
    Let me know if those suggestions have helped.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Pop ups won't stop sending me to the App Store

    It's getting on my nerves now, must have spent ten, twenty minutes tops trying to load the page I actually wanted without being prompted to download some irrelevant game or app. Is there a way to stop this? or a better filtering system? Cause it's not like it's from a pop up window it's the same window I was using.

    I have this problem but in a few other web-based apps also.  Main offender is "http://topoffers.mobi" for Candy Crush Saga.  In-App pop-ups blank out all else with some BS text about how 'awesome, yeah!' unwanted $ generating app for brainless schmucks is with a single 'OK' button which takes me to the app store, no choice in it.  mostly I quit the app, quit it from background and reload the app.  More often than not I'll get consistently pinged by it for 10 minutes regardless.
    Seems pretty obvious they're utilising roving ip ad-spammers looking for iPhone users, makes me want to throw my ever-increasingly frustrating iPointless against a wall.
    Why haven't you replied to RagDoll Apple?
    Why aren't you fining or suspending these dodgey companies for their contrary-to-TOS practises Apple?
    ...they making you too much coin to deny them their shonky practices Apple?
    F you Apple, F you.

  • Sstem preferences - Network - this message pop up won't go away

    This is an Airport card I installed in the iMac G4, so I'm not sure if it's called Airport Express per se.
    Here's my issue:
    I just connected to the internet via Airport Card. So when I go into System preferences, click 'Network', this drop down message that reads 'Your network settings have been changed by another application' keeps popping down. Even after I click 'OK', it just keeps coming & coming. So I can't get it to go away.
    Here's what happened. Airport card is installed. Then, I turned on airport by clicking on the grey Airport icon on tool bar right hand side. Got it turned on. I also click 'Open Internet Connect' to check status. Does this have anything to do with the annoying pop down message? Now I can't get into System preferences, Network pane at all.
    Also, how do I go about setting a password to prevent something from using my wireless connection. I noticed that when I click the Airport icon, other wireless networks also show up.
    I could get on some other network, but for others, a window pops up with 'Wireless Security: WPA Personal, and asks for password. How do I get my wireless network to do the same?
    Thanks.

    Lucien Tenn wrote:
    This is an Airport card I installed in the iMac G4, so I'm not sure if it's called Airport Express per se.
    Here's my issue:
    I just connected to the internet via Airport Card. So when I go into System preferences, click 'Network', this drop down message that reads 'Your network settings have been changed by another application' keeps popping down. Even after I click 'OK', it just keeps coming & coming. So I can't get it to go away.
    Here's what happened. Airport card is installed. Then, I turned on airport by clicking on the grey Airport icon on tool bar right hand side. Got it turned on. I also click 'Open Internet Connect' to check status. Does this have anything to do with the annoying pop down message? Now I can't get into System preferences, Network pane at all.
    Also, how do I go about setting a password to prevent something from using my wireless connection. I noticed that when I click the Airport icon, other wireless networks also show up.
    I could get on some other network, but for others, a window pops up with 'Wireless Security: WPA Personal, and asks for password. How do I get my wireless network to do the same?
    This Web page
    http://forums.macrumors.com/showthread.php?t=576199
    suggests going from the top level of your main disk to /Library/Preferences, then moving the folder SystemComfiguration out of there (perhaps to the Desktop for temporary storage until you want to delete it). Reboot your Mac, then redeclare your network preferences and see if things work better.

  • Need to get rid of mackeeper zeobot malware pop ups, i never installed it but hey there it is

    please help there must be a way to remove this rubbish

    There is no need to download anything to solve this problem.
    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine item from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Title tag pop-ups won't stay

    Hello,
    I've added title tag text to some hotspots on a map. They
    explain what each region of the map is about. On my IE - the text
    shows and stays there - so that you can read it. But on my client's
    browser (IE too) the pop-up only shows for a few seconds - then
    disappears. So you have to hover off then hover back on to see it
    again. Is there any way to get it always to stay there? Would ALT
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    No. Definitely No.
    The title attribute (it's not a tag) is controlled by the
    system, and you
    cannot change that. The alt attribute has no such function,
    and is used for
    accessability purposes, not the one you desire.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
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    "GregInFrance" <[email protected]> wrote in
    message
    news:eivkmd$4sh$[email protected]..
    > Hello,
    >
    > I've added title tag text to some hotspots on a map.
    They explain what
    > each
    > region of the map is about. On my IE - the text shows
    and stays there - so
    > that
    > you can read it. But on my client's browser (IE too) the
    pop-up only shows
    > for
    > a few seconds - then disappears. So you have to hover
    off then hover back
    > on to
    > see it again. Is there any way to get it always to stay
    there? Would ALT
    > tags
    > be better?
    >

  • Virus/malware pop ups

    everytime i click on anything, whether it's on buttons on the apple support page or even clicking this description box, a new tab with some sort of ad or even a new window opens up, it's extremely annoying and is constantly slowing my computer more and more, it's a mac

    Hello ehank,
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  • Link scanner agent and loader agent pop ups that won't go away

    Link scanner agent and loader agent pop ups won't go away.  How do I get them to stop?

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  • Too many pop-ups

    I can't even look at a website...any website because the pop-ups won't go away. I close them and they come right back. I have deleted everything from my computer that is not necessary to run the software I have but nothing helps. The pop-ups are about Java, Windows drivers and some vieo player thing. I don't trust them. What should I do?

    hello, you may have malicious addons present. please try these steps:
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    # afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
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    [[Troubleshoot Firefox issues caused by malware]]

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