HT4743 i have downloaded a movie through apple tv but it hasn't appeared in my iTunes library and I have been billed for it. how can I get it into my iTunes library?
I have downloaded a movie through apple tv but it hasn't appeared in my itunes library. i have been charged how can I get it to appear?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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HT201210 i have forgotten password for IPAD , how can i get into it ?
i have forgotten the password for my IPAD 2 , how can i restore ?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
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First, download the version of Java you need. Then, go into Applications > Utilites > Java Preferences. Under the general tab you choose which version you'd like to use by checking or unchecking the versions installed.
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i have lost my system preferences and app store in my macbook pro osx leopard. i want to upgrade. i can't. i have been trying. where or how can i get it back. i am in foreign country. there is no apple store here.
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When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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I downloaded a movie with apple TV, but I get an error when I try and play.
I downloaded a movie with apple TV but I get an error when I try and play
And that erors is.....
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I downloaded music from iTunes years ago and haven't accessed it since. How do I get back into my account? Thanks.
If you are logged in with the same account that you bought them with, and they are still in your country's store and you haven't moved countries since buying them, then they might show in the Purchased tab in the iTunes store app for redownloading, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes. If not all show there then check to see if you've hidden any of them : iTunes Store: Hiding and unhiding purchases - Apple Support
If they are no longer in the store or you've moved countries then do you have a copy of them anywhere ? If you still have the iPod with them on then you can connect it to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to your iTunes library so that you can take a backup copy and sync them to your iPad. -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
i was downloading music from my partners purchased music on my phone and it wiped all my existing music, how can i get my music back as i dont have it on my computer anymore? please help me
If you bought this music from iTunes you can download it again from within your Purchases in the iTunes App.
Otherwise, razmee is right. you can only sync to one itunes library. If you sync to another one whatever does not exist on the new library will get removed from the phone.
That's is by design to avoid Piracy. As otherwise you could simply transfer purchases to other users. -
I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have been billed for something from iTunes
I have been billed for music from itunes that I did not order. What doI do?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
My child accidentally rented a movie on Apple TV. Is there a way to refund the rental if we don't watch it?
How can I prevent this from happening? Is there a way to password protect future purchases?Did you try Parental Controls?
Apple TV: Understanding Restrictions (parental controls) - Apple Support
See if that does the trick: I think there's a way for you to request a password for purchases, but still be logged in. -
Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I swapped my iphone from apple store india and my imei of iphone changed and i have lost the box and bill of phone , how can i get my old imei number.
Of course it changed. A phone's IMEI number is unique to each phone. The IMEI number for a phone does not transfer to another phone.
Since your iPhone was exchanged under warranty without having the box and bill for the original purchase, you don't need it now either. The exchange under warranty remains under the warranty for the original purchase. -
My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?
uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html
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