HT4759 How does one request a refund for an iCloud account you don't want. There seems to be no easy way of doing so unless I pay 20 bucks to speak with someon

I am a relatively new Apple user and I purchased an iCloud account in November and then another one in December, thinking that I needed an account for each of my devices (3).  When I found out this was the case I tried to reply to the email confirmation address for a refund and it came back as undeliverable. Tried to contact support but in order to talk to anybody I had to pay 20 dollars!! Why is it so hard to buy into it but oh so hard to get a refund?

Here are the screenshots for what it's worth.
Not sure why I can't post them in the original post.<br>
<sub><b>Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]</b></sub>
'''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
'''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.'''

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