HT4847 downgrade to free storage

How do you downgrade iCloud to free storage?

I found the solution .,,,
1) click on your current plan and press done your payment details will appear .
2) the first section is your plan and there is a botton "change" click on it
3) it will take you back to the upgrade options
4) press on the downgrade options
5) choose the 5 GB and the done botton will be enabled
6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

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Downgrade to free storage plan

I received a notice that I would be charged for 2MB ICloud storage plan. How do I downgrade to the free storage plan

Please see iCloud storage upgrades and downgrades - Apple Support

Cannot downgrade to free storage plan

I upgraded to 20G storage plan almost 2 weeks ago and now want to downgrade to free Gig storage plan. when I select downgrad option and select Free 5Gig, the "Done" button remains grey which prevents me from downgrading. What should I do?

Please see iCloud storage upgrades and downgrades - Apple Support

HT201318 Why can't I downgrade to free storage plan?

Cleared out all my stuff, down to 1 GB...the system will not let "OK" downgrade....

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

I found the solution .,,,
1) click on your current plan and press done your payment details will appear .
2) the first section is your plan and there is a botton "change" click on it
3) it will take you back to the upgrade options
4) press on the downgrade options
5) choose the 5 GB and the done botton will be enabled
6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

HT4847 would like to downgrade to normal storage, but didn't use any iPhone anymore. Can I downgrade from iPad?

would like to downgrade to normal storage, but didn't use any iPhone anymore. Can I downgrade from iPad?

Yes, see "Downgrade your storage for the next plan year" here: http://support.apple.com/kb/PH2615.

So, iDisk (great with MobileMe) is closed! Ok. I got the most expensive iCloud Plan and LOVED storing files online. Is that REALLY OVER??!! (besides Numbers', Pages', and Keynote's docs sync).. Will I REALLY have to downgrade to "free" on iCloud?!!

So, iDisk (great with MobileMe) is closed! Ok. I got the most expensive iCloud Plan and LOVED storing files online. Is that REALLY OVER??!! (besides Numbers', Pages', and Keynote's docs sync).. Will I REALLY have to downgrade to "free" on iCloud and PAY for "DropBox", "Google Drive" or "Microsft's Sky Whatever.."?!!
I could not log in to this Support Community with my UPDATED Apple ID (and this is another issue I can't believe Apple just says "NO, you CAN'T!" - deleting other (old) Apple IDs we've created by mistake or a long time ago and being able to have it all on ONE SINGLE UPDATED Apple ID - ALSO saving Apple's storage servers, etc.).
Anyway, my Apple ID for better communication is [email protected] (but I really couldn't log in here - it kept saying that the e-mail is already registered, etc. I know it, I'm trying to use it here, that's all...
So, really. Of course a lot of people don't care about the iDisk issue. That's fine, we all love and hate specific apps or software.. But why has Apple just shut it down, since it was so EASY to use (as DropBox) on all our Apple devices?!! So, we really can't upload/store any kind of files anymore and that's it?!
I used iDisk when MobileMe was still alive, and it was great to have my files from work, home, any backup (whatever we want) uploaded and synced and used in our Macs, iPhones and iPads. If we have the OPTION of an iCloud Plan (the top one, for example), but we just don't like the automatick backups for the iPhones and iPads, nor the Pictures' sync function.. Why can't we just have the SAME simple and efficient/great service of the iDisk installed in each device?!
Do we really have to go back and downgrade back to the free iCloud Option (just for keeping the e-mail) and paying extra for DropBox, Google, Microsoft, any other services?! I have nothing against them - I actually have DropBox and it works great because it REMINDS me of iDisk!! But WHY NOT just keep it simple and closed with 1 company/platform/option - Apple's iOS, OSX, etc.
That's why I decided to have a Macbook Pro, an iPhone 4S and an iPad 3rd. Generation (for example, along with other products and services such as Apple TV).. I know I'm CHOOSING to stay with 1 world, that's fine. And that's why I didn't (yet) go for a Samsung phone or another tablet.. I wanna stick with 1 pattern and I have chosen Apple's..
Just can't understand such an innovative company make such decisions (such as shutting down iDisk or not letting us just DELETE Apple IDs we do NOT use anymore).. Please, just some guidance or confirmation if that's correct: No way of uploading files others than Numbers', Pages' or Keynote's!!??
Thank you very much!!
Peace.

Thank you Roger.
That's exactly what I was afraid of...
During all the time I have been a loyal customer of Apple's products and services, these have been the only 2 issues that I really can't understand (specially when we look at Apple's strategies and management)...
1) Not being able to DELETE (simply delete or deactivate) old or duplicated Apple IDs... I have 3 different Apple IDs but only one is the real Apple ID I use for everything, with all my purchases and services (such as e-mail) related to it (Why won't Apple jus let people delet, deactivate or - at least - merge Apple IDs?! That would help everyone, including Apple when we think about costs, storage, database maintenance, etc.) - Actually, even when I gave up on trying to delete other Apple IDs, I tried to have the one I really use and have organized to use my @me.com address as the Apple ID itself (as Apple asks us to do - and makes sense, of course). But never worked. Just because I created that Apple ID with a @hotmail.com account (since it asks for a valid e-mail when you create an Apple ID, it NEVER lets me now change my Apple ID to my @me.com e-mail address - I mean JUST having my @me.com e-mail address as my primary e-mail and my Apple ID (for example, having that old @hotmail.com e-mail address out of it, cleaned..)!
2) The other issue was this one, about iDisk. Of course there must be reasons for having it shut down, maybe the apps used by iPhone and iPad, along with the folder on Mac OSX, is way too complicated, expensive, full of bugs, I don't know. But if we decide to pay for 50GB of online storage, why even THINK about different options for files we use?! I have Dropbox, I've read about Google Drive and Microsoft SkyDrive, etc. But I just wanted to STICK with a single ALL-APPLE solution.. That is.. Pay the annual fee for the 50GB and just still keep any file I want on the cloud with iDisk. So, what Apple tells me is that if I have other files than iWork or PDF (and some few exceptions), I should actually downgrade to "free" iCloud and decide to PAY for another solution (organization), such as DropBox, Google Disk or Drive (I don't really know), Micrsoft's SkyDrive..
Of course there's the strategy of getting more and more people to use Pages, Numbers and Keynote (buying them for iOS and Mac OSX, as I already have and love them). But "killing" iDisk and just telling users to look for other storage solutions doesn't really sound like Apple.
I have seen so many questions here about both issues (deleting or merging Apple IDS + iDisk back since we pay for storage) that I really believe Apple should reconsider these issues or, at least, open the issue and let us know what would be the best "partner solution" for iCloud...
Thanks a lot!
All the best...
Eduardo Rocha.
[email protected]

How can I REALLY downgrade my iCloud storage? HELP!

How can I REALLY downgrade my iCloud storage? Apple is trying to scam ppl out of $$. They will NOT allow you to downgrade per their instructions. It ALWAYS says the iCloud manager is not available, try later. Here is what my email says:
This is a reminder that on 03/03/2015 you will be charged $10.99 for your 20 GB storage plan using your Visa •••• (deleted). If you do not wish to be charged, you can cancel by downgrading to the free storage plan from your iOS device, Mac or PC.
The iCloud Team
I'm so disappointed that all my products are currently Apple and now I down't trust them as far as I can throw them. There is already a class action suit in Florida for the icon taking up 23% of users' available space, now they are trying to charge me $$ yearly when I do NOT need the space? Shame, Apple.. Steve Jobs must be rolling in his grave about your unethical business practices... This does NOT work:
You can also cancel or downgrade your storage plan at any time. For a full refund, contact iCloud Supportwithin 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. Learn more about iCloud storage plans or get help using Cloud storage.
No... the "done" button will not light up, and it says the iCloud manager is "not available at this time. Try again later." This is a known problem... fix it.
<Edited By Host>

Thank you Roger! Going into my iTunes at least allowed me to delete my credit card info so they can't charge it. In the meantime, after 2 calls I finally got connected to a Senior Advisor from Apple who was able to manually go into my account and remove the automatic charge to my credit card. After sharing my screen, she was able to see the issue many others are having being unable to downgrade. There is a bug in the system that tells you the manage storage is "unavailable at this time". She followed me through several of these threads and realized it is actually an issue. She took all the relevant information and will submit a bug fix request. She even admitted that goal and apple were having an issue syncing to the correct time zone at that there was no know fix at this time. While frustrating, the honesty was refreshing.
Thank you SO much for you quick response on this! My apologies for my tone; this was my first time using this forum. I went through Apple support and didn't realize that there are no Apple employees on here. I was on the line with someone from customer service that wasn't as helpful at the time and was very frustrated..
Thanks again for your help! To all others having this problem, keep calling Apple tech support until you get a Senior Advisor - they will help!! The advisor even told me to tell people to call in and that they need to manually downgrade on their end until they get this issue resolved.

HT201318 Are photos included in iCloud? I updated my storage to 15GB (10GB extra), and it is still saying that I have no free storage.

I updated my storage to 15GB (10GB extra), and it is still saying that I have no free storage.
When I try to back it up to iCloud on my computer (I thought this was how you get the storage I am owed), even though I have selected to upload to iCloud, it says that my last update was a month ago. However, it says it was backed up to my computer (I definitely have it on the "Backup to iCloud" setting)
Thanks

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

5GB is typically not enough space to download a movie. Often, movies take from 3 - 5 GB to begin with. The only option you have is to delete more things from your iPad. You can remove unused Apps, pictures, music, text message (messages with pictures can take up a lot of space), email messages, books, magazines etc.

TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!

Sign out of the account you do not wish to use, sign into the one that you do wish to use.

HT201318 How do I downgrade my iCloud storage and get a refund within the 15 days?

Help!
How do I downgrade my iCloud storage and get a refund within the 15 days?
I recently up-graded from 10 to 20GB in the middle of my storage plan, but I've changed my mind. How can I get a refund and revert my account back to its previous settings?

If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

Hello Pushtheriver,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud storage issues:
Get help using iCloud storage
This may also help:
Understanding iOS device capacity
You can sync and download many different types of content on your device. Some types of content (such as music and videos) typically take more space than others (such as notes and books). The amount of space taken by an app depends on the app's purpose; complex or graphically intense apps usually take more space than simpler apps.
If your device is near its capacity, you can remove some of the less used content to make room for more.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I'm trying to downgrade my icloud storage; however, my MAC book will not upgrade pass 10.6.8 and I don't have my iphone anymore. If there another way for me to do this?

I'm trying to downgrade my icloud storage; however, my MAC book will not upgrade pass 10.6.8 and I don't have my iphone anymore. If there another way for me to do this? I've tried everything I can find online and of course my coverage has expired and can't call the support team.

Hello Lara,
have you already called Apple and explained your current situation, because I don't see a way to downgrade your storage plan with a Mac only running Snow Leopard and without a iOS device running at least iOS 5.
Best regards.

Downgraded to Free but am being charged for Premium

A few weeks ago, my spotify subscription was randomly downgraded to Free from Premium, however, the charges went through on my card for May, and I was just charged again on June 25th- yet, it's still Free. I've uninstalled, I've emailed a thousand times, nothing- no one is replying. My account page says my payment failed however, I have the charges on my credit card, my payment NEVER failed.
Super super frustrated.

In having the same problem and can't get any help besides the 'same email response' over and over ... Been going on for 3 months and PayPal is still paying!!

HT4847 downgrade to free storage

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