HT4847 How do I get my full refund for the iCloud storage I bought yesterday, but have now switch back to the free 5GBs cause that's all I will ever need in that format

There's got to be a bunch of us who thought we were buying  online storage we could use to store App's & movies ,tv shows. Well u can't so its been a day now I got 14 more to get a full refund. But that's the thing can't find out how to do that anywhere

Very bad customer service - I have found that my underaged daughter has apparently ordered extra storage and never used it in her iPad. iPad iCloud settings does not have a downgrading option - BUT LUCKILY we also have an iPhone in the same account. iPhone iCloud settings has the possibility to switch to free 5Gb setting. Really Apple - a rip off way to treat the customer. Shame on you. The only other way apparently is to order a call when it suits Apple (not you). Because of the difficulty I will inform the consumer authorities in my country for this behaviour of the great product but ill service company called Apple.

Similar Messages

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • I am trying to setup wireless using my old dome Airport ExtremeBase station. I had previously used it about 5 years ago when I had dial up but have now switche to DSL with Windstream. I can not get connecte as ABS keeps trying to dial up(the phone number)

    I am trying to setup wireless using my old dome Airport Extreme Base station. I had previously used it about 5 years ago when I had dial up but have now switched to DSL with Windstream. I can not get connected as the ABS keeps trying to dial up(the old phone number). When I tried to change my network settings an annoying popup window says "your network settings have been changed by another application'. I have no idea what the message is all about and when I close this window it immediately pops up again and prevents me -as far as I can tell -from changing my Airport settings?  I need advice on how to get this wireless setup done. Maybe a reset? or something else? I have the DSL phone line plugged into WIndsteam Seimens Speedstream 4200 modem and then the ethernet (yellow) wire from the WIndsteam Seimens Speedstream 4200 modem to the port on the dome that is a circle of dots.

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    ref: AirPort Utility > Select the AEBS > Manual Setup > Internet > Internet Connection > Connection Sharing = Off (Bridge Mode)
    3)Can I just connect the DSL phone line to the AEBS and eliminate the Speedstream4200?
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  • HT201407 I need a refund for my iCloud Storage because I accidentally purchased it

    I need a refund for my iCloud Storage because I accidentally purchased it
    Serial Number 5K******DZZ (on the SIM tray)
    But i seem on my phone
    Serial Number:
    I can't active my phone, please help me
    Thanks so much
    <Personal Information Edited by Host>

    I'm sorry, but I don't understand what your problem is exactly. Did you check the link the brought your here:
    iPhone: Troubleshooting activation issues
    iTunes- Turning on Activation-only Mode
    iCloud- Find My iPhone Activation Lock in iOS 7

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a VAT refund for my iphone 6

    I just bought an iphone 6 at the store. I got the tax refund form and I am pretty sure that I am eligible to get the tax refund at the airport. The only problem is that I am not sure whether I can activate now or I have to wait after getting the refund to activate my phone. Do I have to keep my phone in box to get the tax refund?

    Because I found this
    You can claim for anything you buy
    from a participating retailers which
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    • Consumable goods you’ve already
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  • Can I Get a Full Refund for Uneven Backlighting on MPB  after 50 weeks?

    I bought a Macbook Pro C2D 17" exactly 50 weeks ago from one of the mac re-sellers that are in towns like Bristol and Swindon in the UK that don't have proper mac's own shops.
    I've developed some really bad uneven backlighting on my monitor which is really noticeable when I put a mid tone colour to fill the screen (and even more noticeable when I look at it from a slight angle) and also a light coloured area at the bottom of my screen with is noticeable when he screen is black.
    I also have the slight 'grainy' effect that people have been making a lot of fuss about ever since these new macbook pros were brought out, It's a glossy screen also.
    A few days ago I passed round the shop and asked if I could qualify for my computer to be replaced with one of the (new) new ones, I'd like this since I find the fans go on with I use second life (and stops and starts a lot) and photoshop on full blast with various other software. Also could do with the extra RAM and resolution.
    The salesman at the mac re-seller shop said that It would take about 10 days for my computer to be fixed, now I'm a graphic designer and depend on the computer for my income so that's not an option.
    What I'm wondering, and the reason I'm writing this post...I heard somewhere that under UK consumer law that if a product fails to live up to what it's promised to be or is faulty, the consumer is entitled to the choice of a repair, replacement or refund. Is this true and can I qualify for it? The mac re-seller shop is only giving me the option to replace the screen it seems for a lengthy delay instead of giving me other options, what I'd like is the computer to be replaced with the new machine or mac to refund me, so I can give it to apple again by buying the (new) new macbook pro that's just come out.
    Cheers,
    Any advice much appreciated.
    Message was edited by: Scottishengineer
    Message was edited by: Scottishengineer
    Message was edited by: Scottishengineer

    Good Afternoon,
    I can't speak for British Law, however, you should still be covered by the Apple 1 Year Limited Warranty. If you have a verified problem with your computer you should be able to send it in for repair, however, Apple is not required to replace the machine so long as they are making an attempt to make your machine operate normally.
    Normal repair time will range from 10-30 business days on most issues when the machine is sent in for repair and, unfortunately, Apple is not responsible for any lost productivity time you will encounter during that time.
    You may wish to contact Apple Support or Customer Care for more details.
    Hope this helps! 
    David

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • I want to cancel my annual subscription and get a full refund for my remaining term because adobe is canceling the formcentral service.

    I will like to argue that I will have to look for new services that match my needs and prepare new forms due to this discontinuation of service by adobe. Kindly refund me for the remaining duration for formcentral sernvices.
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    Hi Ifran,
    Please see this document for information about how Adobe is handling billing for FormsCentral moving forward: How will billing work for my current FormsCentral subscription?
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  • How do I claim a refund for my iCloud storage plan

    I am struggling to find the correct way to claim a refund for my I cloud storage plan?

    √ This solved my question

  • Refund for extra iCloud storage

    I bought a 20GB storage upgrade for icloud.  I find I don't need it and my receipt says to contact apple for a refund.  How, exactly, do I make that contact?  I have been all over itunes and the apple store and can't quite figure out how to request a refund.

    I am relatively new to Ipad and completely new to icloud. I bought the latest one recently for educational purposes for my special needs daughter.  I spent $20 first and then another $40 and none of this stopped the pop up messages about not having enough icloud storage.
    Took me some time to realize (yes, THAT long and THAT much$$) that I could just live with the 5GB of free storage. Following Julia22's post (thank you, by the way) I called that number, apple person asked a series of questions for id purposes then asked the reason for my call, after explaining he put me on hold and came back saying it needed to be handle by refund department. He also said that someone was going to give me a call in 48 hours or less. I made the phone call on a Saturday night. Let's see what happens.

  • How do I take my old iphone off my icloud storage after I no longer have the phone?

    I need help taking my old iphone off my icloud storage.

    The only storage it could be using is an old iCloud backup, if you were backing it up to iCloud.  You can remove this from another device that is sharing the account by going to Settings>iCloud>Storage>Manage Storage, tap the name of the old phone under Backups, then tap Delete Backup.

  • HT201359 How do you get a full refund on an extremely bad App?

    Apple direct to the developer and the developer says its Apple!!! Have I been ripped off?
    Can anyone help get a refund. So far I have been trying for 3 days now and its not obvious how to get your money back. I will not name the App/product here but most purchasers are looking how to get a refund from Apple or the Developer.
    Thank you in advance....

    Thanks Dah - Veed, this basically confirms that when you have created a balance on your account, spend and get a really substandard product that should not have been released you loose. In every country in the world shoppers have rights..... maybe Apple do not like customers 'rights'
    I wonder how I would go about getting by Apple Account balance refunded and move away from the very restrictive Apple 'process'.
    I give up........
    Ah but not yet as I found this whilst looking at 'refund' related issues on the sidebar. Looks like sound advice even though I have followed this same process over last 3 days. Apple are great!!!! he he he (1st step in charm offensive!!).
    Extract from another issue::
    Hi - I just sent an email to Apple telling them an app from their store didnt work on my laptop, and Id like a refund. Less then 24 hours later they refunded my $9.99 with an appology...! They didnt ask for anything else. Follow this link - worked for me!   http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store

  • Could I get a full refund for my Macbook Air?

    I've recently bought a refurbished MacBook Air mid 2012,
    it has came in the mail the 30th of December which was Monday,
    I have not realized it only had 64GB of storage and want to return it,
    will I get all of my money back?
    I have also updated the software to Mavericks and downloaded a few apps,
    should I delete all the apps and leave the software as is?

    you have a 14 day return or exchange
    you dont have to delete anything if you dont want to, Apple will wipe it.

  • How long does it take for your iCloud storage to incase once you have purchased additional space?

    Hi I have just purchased additional iCloud space, how long does it take before I can access this additional storage space?

    Wiki activity has not been showing up on the Activities tab of our Profiles for some time now. This is a known issue that they are working on. I don't know if our staticstics is being updated. You new article looks fine, so it must have published. Your
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