Could I get a full refund for my Macbook Air?

I've recently bought a refurbished MacBook Air mid 2012,
it has came in the mail the 30th of December which was Monday,
I have not realized it only had 64GB of storage and want to return it,
will I get all of my money back?
I have also updated the software to Mavericks and downloaded a few apps,
should I delete all the apps and leave the software as is?

you have a 14 day return or exchange
you dont have to delete anything if you dont want to, Apple will wipe it.

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HT4847 How do I get my full refund for the iCloud storage I bought yesterday, but have now switch back to the free 5GBs cause that's all I will ever need in that format

There's got to be a bunch of us who thought we were buying online storage we could use to store App's & movies ,tv shows. Well u can't so its been a day now I got 14 more to get a full refund. But that's the thing can't find out how to do that anywhere

Very bad customer service - I have found that my underaged daughter has apparently ordered extra storage and never used it in her iPad. iPad iCloud settings does not have a downgrading option - BUT LUCKILY we also have an iPhone in the same account. iPhone iCloud settings has the possibility to switch to free 5Gb setting. Really Apple - a rip off way to treat the customer. Shame on you. The only other way apparently is to order a call when it suits Apple (not you). Because of the difficulty I will inform the consumer authorities in my country for this behaviour of the great product but ill service company called Apple.

How can i get a empty box for my macbook air 11" 2011-2012

CAN APPLE PLEASE SEND ME A EMPTY BOX FOR MY MACBOOK AIR 11" ,,AND PLEASE DONT SEND A PLAIN BOX THANKS..

This is a user to user forum, not Apple.
Help - Apple Store

Can I Get a Full Refund for Uneven Backlighting on MPB after 50 weeks?

I bought a Macbook Pro C2D 17" exactly 50 weeks ago from one of the mac re-sellers that are in towns like Bristol and Swindon in the UK that don't have proper mac's own shops.
I've developed some really bad uneven backlighting on my monitor which is really noticeable when I put a mid tone colour to fill the screen (and even more noticeable when I look at it from a slight angle) and also a light coloured area at the bottom of my screen with is noticeable when he screen is black.
I also have the slight 'grainy' effect that people have been making a lot of fuss about ever since these new macbook pros were brought out, It's a glossy screen also.
A few days ago I passed round the shop and asked if I could qualify for my computer to be replaced with one of the (new) new ones, I'd like this since I find the fans go on with I use second life (and stops and starts a lot) and photoshop on full blast with various other software. Also could do with the extra RAM and resolution.
The salesman at the mac re-seller shop said that It would take about 10 days for my computer to be fixed, now I'm a graphic designer and depend on the computer for my income so that's not an option.
What I'm wondering, and the reason I'm writing this post...I heard somewhere that under UK consumer law that if a product fails to live up to what it's promised to be or is faulty, the consumer is entitled to the choice of a repair, replacement or refund. Is this true and can I qualify for it? The mac re-seller shop is only giving me the option to replace the screen it seems for a lengthy delay instead of giving me other options, what I'd like is the computer to be replaced with the new machine or mac to refund me, so I can give it to apple again by buying the (new) new macbook pro that's just come out.
Cheers,
Any advice much appreciated.
Message was edited by: Scottishengineer
Message was edited by: Scottishengineer
Message was edited by: Scottishengineer

Good Afternoon,
I can't speak for British Law, however, you should still be covered by the Apple 1 Year Limited Warranty. If you have a verified problem with your computer you should be able to send it in for repair, however, Apple is not required to replace the machine so long as they are making an attempt to make your machine operate normally.
Normal repair time will range from 10-30 business days on most issues when the machine is sent in for repair and, unfortunately, Apple is not responsible for any lost productivity time you will encounter during that time.
You may wish to contact Apple Support or Customer Care for more details.
Hope this helps! 
David

I want to cancel my annual subscription and get a full refund for my remaining term because adobe is canceling the formcentral service.

I will like to argue that I will have to look for new services that match my needs and prepare new forms due to this discontinuation of service by adobe. Kindly refund me for the remaining duration for formcentral sernvices.
kind regards,
Irfan

Hi Ifran,
Please see this document for information about how Adobe is handling billing for FormsCentral moving forward: How will billing work for my current FormsCentral subscription?
Best,
Sara

Do i NEED to book a genius appointment to get a battery replacement for my macbook air 2010?

Hi, my macbook air is nearing 1000 cycles of battery recharging, I was wondering if the
battery can be replaced by the geniuses at my local store? is this possible? if not, how
do i go about changing my battery???
Cheers in advance! Tom

Yes. Battery can be replaced at local Apple store or AASP.
http://support.apple.com/kb/HT3371
Best.

HELP I bought a suscription for Creative Cloud but Im not going to need it anymore, I want to cancel and get a full refund.

Hello, its been less than 30 days since my suscription initiated so I wan to cancel now and get a full refund, please.
Thanks in advance.

Hi rogerbl,
Please refer to the following help document for cancellation request:
Cancel your membership or subscription | Creative Cloud
For the refund, please contact the support:
Contact Customer Care
Regards,
Sheena

Adviser told me I would get a full refund of all m...

I placed an order for BT Infinity and Weekend calls on 30th April to replace MY Virgin Media service. Installation was due on Friday 22nd May. On Sunday 17th May, I made an enquiry over the phone and said I wasn't sure whether to cancel the order as my husband was considering taking a new line in his name instead. The agent kept pushing for an answer and unable to access the information on my computer quickly enough, I eventually said cancel.
Having spoken to another lady a little later in the day, I was still undecided. Eventually, I discussed the matter online with BT Chat and was told it was fine, I would get a full refund of all monies paid. A total of £206.85. I asked for confirmation that I would get a full refund if I cancelled. The advisor said 'Yes that is correct'.
I printed the chat transcript for my records.
My husband placed a new order, for BT Infinity and weekend calls in his name with a new phone number and paid £220.43.
Today, 18th May I have spoken to BT on the phone and the original order in my name has been cancelled. At lunchtime I received an email saying the equipment was being dispatched so I checked again and was told it has been cancelled and if the equipment HAS been sent out to refuse or return it.
My husband tried to activate his BT ID. As we share the same email address it would not allow him to put in his security question and his own password, it would only work on my password but now his order is showing under my login details. My husband spoke on BT Chat and we spoke to the agent on the phone too. We are advised this is a technical issue and that it would be passed to the technical team to resolve and they will contact Brian to confirm when it is resolved.
On top of this, I have had a confirmation that MY BT Sport is being cancelled but no email confirmation that I have been refunded.
I am obviously very concerned as I have seen posts that say the advanced line rental is not refundable but I allowed the cancellation to go ahead on the assurance of BT that it would be refunded in full AND Brian has paid again for the NEW order in his name.
How long does it take? Should I be worried?

Hi Ronins66,
Welcome to the community forum. Please can you send me in the details of your order using the "Contact The Mods" link found in my profile? Once I have your details I'll be able to confirm that the order has been canceled and issue the refund if needed.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

How Can I Get the FULL Installer for Flash Player 11.1.102.63?

When I try the "Download now" button at http://get.adobe.com/flashplayer/, I only get a stub installer that then requires downloading the remainder of the installer. I maintain both my own PC and my wife's PC. I want to install Flash Player 11.1.102.63 twice but download it only once.
When I instead try the link for "Flash Player for other browsers" under "Windows 32-bit", I get the full installer for Flash Player 11.1.102.62, not the full installer for Flash Player 11.1.102.63.
The latest version of Adobe Reader is available via FTP at ftp.adobe.com. Why cannot the latest version of Flash Player also be available there?

at http://forums.adobe.com/thread/889580 the link for downloading "flash player 10", "for other browsers", still results in the OLD version of FP 10 being downloaded, not the newly updated version, build 10.3.183.16..
in adobe's security bulletins, it says that you can download the updated versions of "flash player 10" on the "archives" webpage but there are no direct downloads for FP 10 on the webpage, except for downloading the zipped packages, with the "debuggers".. it would be good if there were direct downloads for the updated versions of FP 10..
also, when i go to the "download center" page, http://get.adobe.com/flashplayer/?promoid=BUIGP , if i go there with "firefox 3.6", it recognizes that i am running "firefox 3.6" and offers to install "flash player 10.3", but if i go there with "internet explorer 6", it is not recognized and so i am not offered "flash player 10.3", for installing.. in this situation, i need some other way to get "flash player 10.3" for "internet explorer 6"..
adobe should make things easier for everyone by providing direct downloads for flash player..in my case, i use "flash player 10", so i need direct downloads for it.. yes, it is nice that the downloads are posted in the forum, but why not do it right and have in on some webpage, like on the "archives" webpage where adobe says that "flash player 10" can be downloaded, except that there are no links there for downloading it..

"could not get an output file for the document (error RWI 00314)"

Hi
We are getting the following error when running the Webi Reports "could not get an output file for the document (error RWI 00314)". The issue seems to be related to Tomcat Memory Heap size, our Tomcat Java heap Size is 1024MB. We were able to resolve the issue by restarting the Tomcat. We cannot restart the Tomcat in Prod if this is happening frequently.
Can some one please suggest any other solution other than restarting the Tomcat frequently, our platform is BOBJ XI 3.1 SP3 with FP 3.1 our Wndows OS is 32 Bit.
Thank's for your help

Hi Sreeram,
Earlier i also faced same kind of problem.
To solve this kind of problems you need to shutdown the server.
second thing is when patches missed that time also you will get this kind of problem.
check j2ee connection is it properly working or not?
Regards,
samar reddy.

Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?

I thought I read that anyone who bought a new iDevice on or after Oct. 1, 2014 could get the iLife and iWork apps for free on their iDevice and the same Mac applications would be free for any Mac with the same iCloud account. I purchased an iPad Air in January and got those apps for free on it, but when I bought a used Mac locally I can't get any of those apps for free? If it is possible to get those iLife and iWork apps on my Mac that way please tell me.

Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?
No, they said if you bought a new iOS device on or after September 1, 2013, the iOS versions would be free. And if you purchased a new Mac on or after October 1, 2013, the Mac OS versions would be free. The Mac & iOS iWork & iLife apps are separate applications for two different operating systems. Unless you purchased a new Mac after October 1, 2013, you will have to purchase them for your used Mac.

Failed to start message bus: Could not get UID and GID for username "d

Today ive updated my system and got this mesage on boot
Failed to start message bus: Could not get UID and GID for username "dbus"
My keyboard doesnt work..not on usb or ps2.
After 2 years over using arch on stable repo i got this very ugly bug...S***
ill use minimal cd to reinstall core...it seems i cant get on tty working

phoenix, don't post in old threads: http://wiki.archlinux.org/index.php/For … Bumping.27
Try reinstalling dbus-core - if that doesn't work, start a new thread.
Closed.

HT1349 Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!

Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!

Normally must register an AppleCare plan before the original warranty on the Mac expires. If you have problems registering the AppleCare plan for your MacBook, call Apple tech support and ask to be connected to AppleCare Plan Adminstration.
For future posts, please make sure you're in the most appropriate forum for the product or service you're asking about. You'll be most likely to get quick and accurate help that way.
Regards.

DBUS doesn't start - Could not get UID and GID for username

Hi.
Today i installed Archlinux in other of my systems, but i have a problem. I installed the last dbus (dbus 1.4.16-1) and i putted it in my rc.conf:
DAEMONS=(syslog-ng @network crond dbus alsa)
but it doesn't start.
The error is:
Thu Apr 5 23:03:36 2012: :: Starting D-BUS system messagebus [BUSY] Failed to start message bus: Could not get UID and GID for username "dbus"
Thu Apr 5 23:03:36 2012: [FAIL]
So, i don't know what happen. In my other systems, i don't have any problem, only with this fresh install.
Googling i found this solution from Chakra's wiki:
Could not get UID and GID
If you get the following error while starting DBUS:
Failed to start message bus: Could not get UID and GID for username "dbus"
then add the user like so:
# groupadd -g 81 dbus
# useradd -c 'System message bus' -u 81 -g dbus -d '/' -s /bin/false dbus
If i do this, can i funk my system?
Edit:
That solution works well. I don't kown if in the future maybe i'll have some problem.
Should i mark this post like "Solved"? Still i don't know what was the real problem.
Last edited by superchango (2012-04-06 14:08:34)

i'm out today and as i haven't completed setup yet i can't upload log to phone to post it all.
the problem wasn't spotted until trying to set up NetworkManager and lightdm.
useradd and groupadd owned by shadow (4.1.5-4), it wasn't installed before dbus-core and avahi needed them though. not sure how install environment works, does it rely on installed version or installer versions?
installed filesystem (2012.2-4) //FIRST LINE OF FILE
/tmp/alpm_INcwzu/.INSTALL: line 2: usr/sbin/groupadd: No such file or directory
/tmp/alpm_INcwzu/.INSTALL: line 3: usr/sbin/useradd: No such file or directory
installed dbus-core (1.4.16-1)
installed xcb-proto (1.7.1-1)
installed xproto (7.0.23-1)
installed libxdmcp (1.1.1-1)
installed libxau (1.0.7-1)
installed libxcb (1.8.1-1)
installed kbproto (1.0.6-1)
installed libx11 (1.4.99.901-1)
installed dbus (1.4.16-1)
/tmp/alpm_ETrJQT/.INSTALL: line 2: usr/sbin/groupadd: No such file or directory
/tmp/alpm_ETrJQT/.INSTALL: line 3: usr/sbin/useradd: No such file or directory
// INFO ON ADDING AVAHI TO RC.CONF
installed avahi (0.6.31-1)
// LOTS OF SUCCESSFUL PACKAGES
installed shadow (4.1.5-4)
// MORE SUCESS
installed mkinitcpio (0.8.6-2)
>>> Updating module dependencies
==> Creating gzip initcpio image: /boot/initramfs-linux.img
bsdcpio: Failed to set default locale
// REPEAT FOR FALLBACK, SAME ERROR
After that it's fine.

Where can I get Window's software for my Macbook Pro? I'm trying to run ARCview. However, it requires Windows. I'm trying Bootcamp. but, it isn't recognising the disk that I currently have.

Where can I get Window's software for my Macbook Pro? I'm trying to run ARCview. However, it requires Windows. I'm trying Bootcamp. but, it isn't recognising the disk that I currently have.

Maybe because it's not a 'genuine' retail version? Many OEM versions just don't work - and I've no idea which flavor of Win7 your friend downloaded. Obviously one that Boot Camp doesn't recognize. Best to just pony up the cash for a full retail version, of some flavor - and use it. You COULD, of course, download the 14-day trial version of Parallels Desktop and see if you can install Win7 as a virtual machine... it might or might not work. Boot Camp just isn't finding the resources it needs on the copy you have - try Parallels and if that doesn't work just purchase a retail (or student discounted) version.
Clinton

Could I get a full refund for my Macbook Air?

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