HT4854 I just bought my iMac, I am supposed to be able to download the new Mountain Lion for free. How do I do that without paying for it?

When I purchased the iMac they told me I could download the awesome update for free. But they never told me how to do it! And the nearest Apple store is about 45 minutes away. Can anyone help me out with this please? Thanks! Matt

At this link
http://www.apple.com/osx/uptodate/
You get your redeem code that's good at the App Store

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I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton

I bought iWork and i want to put pages on my iPhone. How can i do that without paying for pages on the app store?

I have iwork on my computer and i want it on my iphone without paying for it on the app store. how can i do that?

Sorry, you will need to purchase the iPhone version. The Mac version will not work in the iPhone or iPad.
Stedman

I have an iMac Intel 2 Duo with Mac 0SX Snow Leopard downloaded. Can I upgrade to the new mountain lion

I have an iMac Intel Core 2 Duo with Mac OSX Snow Leopard installed. Would it be ok to download the new Mountain Lion?

Your iMac needs to be a mid-2007 or newer model. See this page for specs supported, and assuming you meet them, you can upgrade from Snow Leopard to Mountain Lion (see step 2 on the linked page).

Hi i just bought a iMac 24'' and i can't seem to load the cd drive it will not grab it in!! can anyone please advise? thanks john

hi i just bought a iMac 24'' and i can't seem to load the cd drive it doesnt do anything!! can anyone help?
thanks

The last 24" was a 2009 model and they started in 2006, so which one is yours?
Here is a list of all 24" models:
http://www.everymac.com/search/search.html?cx=partner-pub-8015755554271706%3A2ho jc0-6s67&cof=FORID%3A11&ie=ISO-8859-1&q=24%22+imac&sa=Search&siteurl=www.everyma c.com%2F&ref=&ss=2299j974627j9
All of them had a built in Superdrive. It could be dirt (easy fix) or a malfunctioning mechanism (happened on mine) - in that case, it would have to be replaced and you may be better off getting an external drive (less expensive).
And, you said it has 10.8.5 installed? Did the seller give you the original install DVDs? You will need those sooner or later.

Just bought an iMac. I want to be able to "remote in" to work. I've been told to download software from Microsoft site but can see there are several versions available. Can anybody advise which one I need. Thanks

Just bought an iMac. I want to be able to "remote in" to work. I've been told to download software from Microsoft site but can see there are several versions available. Can anybody advise which one I need. Thanks

You mean Microsoft Remote Desktop Connection Client for Mac

I have just bought an ipod classic, I already have an ipod nano. The new ipod was connected to the computer to charge and it named itself with my name on the old nano, how do I get the computer to recognise the new one

I have just bought an ipod classic, I already have an ipod nano. The new ipod was connected to the computer to charge and it named itself with my name on the old nano, how do I get the computer to recognise the new one?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

I just installed the new mountain lion software on my iMac. I was currently running Snow Leopard. My problem is with my mouse. Now when I scroll down the page it moves in the opposite direction. I checked system S.P. - Natural for scroll feature.

I just installed the new mountain lion software on my iMac. I was currently running Snow Leopard. My problem is with my mouse. Now when I scroll down the page it moves in the opposite direction. In system preferences I tried checking and unchecking Natural for scroll feature. Movement from side to side works fine. Has anyone experienced this problem?

I think this new scrolling behaviour was introduced with Lion. You do get used to it pretty quickly (well I did). Are you sure that deselecting Natural Scrolling in Mouse Prefs doesn't re-instate the previous behaviour, it does here.

I just bought a new macbook pro, i lost my receipt which had a website on it that i had to go to were i would receive a code which i can redeem for the new mountain lion software. What do i do?

I just bought a new macbook pro, i lost my receipt which had a website on it that i had to go to were i would receive a code which i can redeem for the new mountain lion software. What do i do?

See Apple - Free OS X Mountain Lion upgrade Program.

I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.

I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix? iMac and Mac Pro Thanks

I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
Thanks

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased. Redeem is a pain. How do I redeem my purchase without ERROR or COULD NOT RECOGNISE , the code that you have sent to me!!!

It appears PowerMacs (your profile) aren't supported.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space

My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?

My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?

Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
Best of luck.

HT1325 I have just bought a song from Itunes and it skips half way through the song to another song. How do I fix it

I bought a song from Itunes yesterday and it will only play through about a third of the song before it skips. I tried to fast forward it past the part where it usually skips however the song doesn't play it just now stops when I fast forward it. How do I fix it?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT4854 I just bought my iMac, I am supposed to be able to download the new Mountain Lion for free. How do I do that without paying for it?

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