HT4859 Restore from iCloud without updating iOS

How do I restore from an iCloud backup iOS6.1 when I have a brand new iPhone 5 with 6.0.2?

Restoring to an iCloud backup doesn't restore or update the iOS, but you have to be running the same iOS or higer as the device whose backup you are restoring to.  Restoring the backup has to be done in the initial setup process.  If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

Similar Messages

  • TS4036 My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud.

    My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.

    A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
    First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
    Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
    I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
    From there sync them back to your device through iTunes or whatever method you use.
    There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
    Hope this helps.

  • HT4859 restoring from icloud

    how can i restore from icloud if i don't have access to a computer or wifi

    Settings>General>Reset>Erase all Content and Settings.
    After that you will guided to restore from backup. Choose "from iCloud".

  • Can't restore from iCloud with iPhone (iOS 6.0.1) if backup was made using iOS 6.1

    I lost my iPhone, got a new one then I was grateful a was using iCloud but...
    iOS 6.0.1 won't allow me to restore my last backup because it was made using ios 6.1.
    There is not way to select this backup. Luckily for me, there is still a old backup made using iOS 6.0.1.
    So I reconfigured the iPhone as a new phone, updated the software to 6.1.
    http://support.apple.com/kb/TS4036
    Unfortunately, in order to restore a backup from the cloud, I had to reset the phone. So It went back to iOS 6.0.1
    Is there a different way to retrieve a backup from iCloud?

    If you plug it into a computer to install the update and then the backup, it should work. (At least, it did with my 4th Gen iTouch).

  • HT1766 Restore from iCloud

    I couldn't restore data to my new iPhone 5 from iCloud without downloading iOS 6.1.2 first. I no longer have the option to use the set up assistant - how do I restore my apps/data etc?

    On your iPhone 5: Settings.General>Reset>Erase All Content & Settings. Try now.

  • My iPhone still restoring from iClouds ...

    My iPhone still restoring from iClouds after updating to iOS6 and this have been for days. Is that normal? And how can it be solved?

    Music is not part of the backup. Re-sync your music to the phone with iTunes. It should all be in the iTunes library on your computer.

  • HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

    Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
    I don't want to lose all my pics, songs etc
    Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

    Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

  • TS4036 My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

    My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

    Welcome to the Apple Community.
    Yes, update first, Settings > General > Software Update.
    Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

    I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

    UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

  • HT1766 I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can resolve this issue?

    I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can I resolve this issue?
    Could I select 'Set up as New IPhone' and then update to iOS 7.1 and then proceed to restore the phone from my most recent iCloud  backup ?
    Any help with this issue is greatly appreciated.

    Hi again razmee209!
    It has been updating since your last message and it says there's another 6 hours to go, does this sound right or is there a possibility I've been sent a re-con and the update will slow down my new handset considerably?!

  • I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    Hello khanhlinh98,
    I would recommend performing the following steps in order to stabilize your iPhone.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • I had my iPad 2 replaced by Apple today. All my backup was iCloud and so proceeded to restore from iCloud backup point but couldn't proceed as the new iPad needed iOS 7. How can I get I get around this?

    I had my iPad 2 replaced by Applestore today. On the new iPad I tried to restore from iCloud backup point but was told I was unable to do this as the new iPad needed to have the latest running system iOS 7 loaded. Is there a way I can do this so I can get my iCloud backup or do I need to go back to Applestore and get an iPad preloaded with iOS 7?

    If you feel comfortable you can do the Update to iOS 7 yourself and after you have successfully done that... then Restore your iCloud Back Up.
    If you are not comfortable in doing it yourself... Then go back to the Apple Store and get them to do it.
    They will be Happy to assist you.

  • HT4859 There's no restore from iCloud option

    I got a new phone and it didn't restore from iCloud. I tried to restore factory settings and restore again but there's no iCloud option. Can I get all my info back? iCloud is driving me nuts.

    Also here... I have the same problem. After updating to IOS 5 and Itunes 10.5 I can see my Backups on the Preferences / Devices and the no "Restore from Backup..." option on my Iphone on Itunes. I think I tryied everything! I reinstalled Itunes, I reseted Iphone, I even installed Itunes in a PC and moved my Backup File (and also in the PC ITunes it showed on Preferences/Devices), i scorched the net after the solution to this same problem... PLEASE HELP!!!!!

  • HT1414 how to restore iPhone 4 without downloading iOS update

    How to restore iPhone 4 without downloading iOS 7.6 update?

    If Find My Phone is turned on, login to iCloud.com, using your computer, locate the phone, then erase it. This will remove the passcode without having to restore the phone.
    If you can't do that, you'll have to force the phone into recovery mode, & restore it.

  • HT4859 The restore from iCloud was not set up when my iPad was reset

    The restore from iCloud was not set up when my iPad was reset

    Hi ljyjry,
    Thanks for visiting Apple Support Communities.
    See these articles for some information and steps that can help:
    iCloud: Restore your iOS device from iCloud
    http://support.apple.com/kb/ph12521
    iCloud: Troubleshooting restore issues with iCloud Backup
    http://support.apple.com/kb/TS4036
    Cheers,
    Jeremy

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