HT4864 I want email and password this phone
i want email and password this phone
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It sounds like you may have encountered Activation Lock. Is this a used phone that you purchased? When you tried to update it and activate it, it is looking for the Apple ID and password of the previous owner? You need to contact the place where you purchased it and have them try to contact the previous owner. If that cannot be done, then return the device for a refund, it will be useless to you. You will not be able to activate it without that information. No one here on the forum, nor Apple can assist you with this.
Similar Messages
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i bought iphone 5 and then i updated to ios but now its asking for apple id and password (this phone was registered to find my iphone) what now?
its showing like m*****@yahoo.com
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TS3988 my iphone will not update to the new email and password
my iphone will not update with the new email and password
Is your phone signed into an old iCloud ID of yours in Settings>iCloud?
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I gave my second IPAD to a friend.
I also recently changed the email associated with my own account
because I will be moving and will be unable to use that address much longer...
now I am not yet sure I can update my own apps (will it ask for old email and password?)
on the given IPAD - with the new Apple ID and password it is asking for
my present but soon to be disabled email with password - but it does not
recognize the password (i dont think it will recognize it when i upgrade as well!)
QUESTION
How do I straighten this mess out to be able to update all future apps on two
iphones and two ipads each having one different their separate Apple IDs?
and how can I get it to recognize the password that was at one time associated
with that email address
WSDApps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps. -
hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help
Then there's nothing you can do. Only the previous owner can help you. They must either provide the ID and password, or erase the phone and remove it from their account as explained in the article you were reading. There's no way around this.
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how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me
You just made a very expensive mistake, especially if you can't return the phone.
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my phone is not updating with my new email and password, Is there sonthing I need to do with my phone to update my email and password with my apple ID
settings/ itunes and appe store
settings/ facetime
settings/ messages
settings/ icloud
u must sign out of old apple id and sign in with new one in those places
the icloud one will require u to have the password of the old apple id to be able to sign out -
I have given an old iphone4 to a friend in need. It is in her possession. I am trying to unlock...when I go to find my it under my devices it is not included to unlock it. In the meantime she cannot clear it without my clearing it...she went into an apple store and was told I have to clear it, I talked to verizon...they said she may have to mail it back to me...as I cannot seem to connect it with the right email.and password. What can I do?
The "If you no longer have your iOS device" section of What to do before selling or giving away your iPhone, iPad, or iPod touch may help.
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I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
My husband got an iphone for the first time. Its an iphone5 . When he got it i signed him in under my Apple ID. Now everything I do goes to his iphone, How do I delete my account from his phone and get it under his email and password. I have tried everything I can think of
Michael Black wrote:
Sorry, did not mean to misquote you. Personally, I see nothing wrong with married couples sharing a single AppleID for purchases, and certainly many do. But it's a choice.
Actually, it does bring problem to couples, married or otherwise, when they spilt up. This forum is full of horror stories of splits and then one of the couples "locks" the other out of the Apple ID and in some cases rendering the phones useless (because of activation lock). Pettiness, IMO. But I digress .
I have found Family Sharing to be quite useful and have 4 users in my group and it has worked without a hitch since day one. -
hi, I forgot my email and password and my iPhone need to activate i don't know what to do and i cant remember the email address or the password please help me I don't wanna lose my phone.
IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you
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Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?
It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account. -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
I changed my itunes email and password on my computer and now my phone says the password is wrong. How do I make my phone register the new changes?
Try logging out of your account on the phone by tapping on your id in Settings > iTunes & App Store and then log back in with the updated id so as to 'refresh' the acccount on it
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help
what if the previous owner doesn't know the email and password for its account and is not present, i bought this ipod from gamestop but it shows this screen, can i dlete this account to use my ipod ?The device is useless. Send it back and have them return your money.
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