HT4865 I need to install my back up iCloud info onto a new phone and then erase my old handset off my account. How can I do this?
I need to install my back up iCloud info onto a new phone with the same sim in and then erase old phone from my account. How can I do this?
When you setup the new phone restore it from the iCloud backup from your old phone.
Then, on your old phone, use Settings > General > Reset > Erase All Content and Settings.
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I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?
I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?
Check to see if the developer has released an update to the app.
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Just need some help. As the question says I need to transfer all my numbers pictures videos onto my new iPhone 5c from my 4s but as the laptop I would use has already got my partners iPhone linked to it I can't back it up as it just syncs all there stuff onto it to. How else can I do this without linking it to the computer?
What does the family WiFi have to do with iCloud? iCloud is on Apple's servers.
If it is a shared computer what you can do is create a new user ID on the computer. Log in with the new ID. This will give you a "clean" iTunes library that you can use for backing up the the old phone and syncing the new phone. -
I'm always losing all of my music and get a lot of apps that i don't need when i plug my i4 into my mac. I only ticked the box 'Manually manage music and videos' but it's always syncing itself. How can i prevent this? I don't want to put back 1500 any more because of this. Please Help!!!
I'm always losing all of my music and get a lot of apps that i don't need when i plug my i4 into my mac. I only ticked the box 'Manually manage music and videos' but it's always syncing itself. How can i prevent this? I don't want to put back 1500 any more because of this. Please Help!!!
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New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?
You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium -
When I right click on a link "Open link in new tab" since a few days, it "jumps over" the tab to the right and opens in the tab next to that. How can I change this back to opening in the tab next to the page from which I opened as it used to be?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Please help me. I've just lost my iphone so I related to my backup contacts on icloud to get my contacts back. But my contacts only show at the first time and then they dissappeared, my contacts was empty. How can I see my contacts?
If they aren't on icloud.com they are no longer in iCloud. If you don't have another backup, I'm afraid they're gone.
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I cut and pasted a description from the Internet. It posted as a link in iPhoto. It seems to have made a global change--all my descriptions are now blue, underlined, and Times Roman 12 rather than Arial white. How can I get this back to the default?
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
I backed up my old phone to my computer, but how do i get all the info onto the new phone
i got my new phone. i backed up the old phone onto the competer. everything is in itunes. but when i plugged the new phone and did the sync it didnt back up any newer stuff. just older stuff. i dont wanna lose any pics or info. its acting as if there two different phones and not syncing the old phones info from the computerto the new iphone
iTunes will recognize your new phone as a different device from your old phone. Do you have any information on your new phone that you want to save? Restoring to the backup of your old phone will overwrite your data and settings with those of your old phone. If you want to save any data on your new phone, you'll need to do this first. After doing so, connect it to iTunes, right-click on the name of your phone on the left side and select Restore from Backup, when prompted, selecte the backup of your old phone to restore from.
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I am updating my iPad from first generation to fifth. I can access my app store info with no problem, but I cannot access iCloud. It has an account name that is greyed out and it's an account name of a service we no longer subscribe to. I keep getting a window that says user name or password is wrong, but it only gives me an option to enter a password that doesn't match up with that old account name. I need to transfer to the new ipad, but how do I get cloud access?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
My Time Machine could not complete the back-up. The error message says "The backup disk image "/Volumes/DataUser's iMac.sparsebundle" could not be accessed (error-1). How can I fix this problem?
Welcome to the Apple Support Communities
See > http://pondini.org/TM/C17.html -
The icons for links are gone. In their place are hyphenated boxes. After I click on an existing link once the real icon comes back. For Example: I have several bookmark links for Amazon. Those links now have hyphenated boxes as their icons not the Amazon icon. Once I click on an existing link the Amazon icon is activated and replaces the hyphenated boxes. Literally EVERY bookmark / link icon is now a hyphenated box till I click once. How can I fix this? I'm running Firefox 8.0 on windows XP. This problem started this week. Before and After upgrading to firefox 8.0 from 7.xxxx. See screen shot example.jpg i've attached below. Double click to enlarge it for better viewing. Any input welcomed. Not a major problem but I would like to have the icons back.
Thanks
MaxboydThanks. That solved it. I had my doubts since I wasn't concerned about my lost bookmarks. I was concerned about the broken functionality. In any event, restoring from a backup solved both the functionality and the lost bookmarks. I appreciate the response!
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Some quick and important questions about icloud that I can't find on the internet
It sounds like you restored the backup of your old phone to your new phone.
Unless you backed up the new phone first or manually copied the pictures off prior to restoring the backup, the pictures are gone. -
My iBook is running OS 10.4.11; after installing the beta about December 11 2010, neither version of Firefox is usable. I don't want to uninstall as my bookmarks will be lost. How can I correct this and still preserve the bookmarks I have?
Firefox 4 will no work on OS X 10.4, it requires at least OS X 10.5
You can trash the application and this will not remove the bookmarks. User data such as bookmarks and passwords are stored elsewhere in the profile folder, and trashing the application will not remove the profile folder. For more details see [[Uninstalling Firefox]]. -
When I plug my phone in it says it needs to update to the new software so I try to update it and it just says backing up. Someone please help me.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.
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