HT4914 Simple quesstion I have 2 charges of £28.00 and £21.99 on my credit card statement,Ithink they are Apple I tunes store,Match and I cloud?
I can not remember what the 2 charges are for,I may not have taken printouts for these.I have tried many times look up this question on lots of sites,but no luck.I would think one is for I Tunes Match but the other I Tuines I Cloud?
Try the store support staff, they are really good at these issues: http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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I have a lot of apple purchases on my credit card statement. They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?
Thanks. Sadly I always seem to have trouble following even the simplest and clearest directions.
I went to iTunes>Store. I swear 'view my account' doesn't exist, but i did see 'account'. The drop down menu only listed options to do with orders. No mention of purchases.
I then rang the local apple store and an 'Applette' guided me through the apple website so I could report my problem. Even then, we encountered a button that was invisible to me. It only showed itself in the 'mouse-over' state as my cursor changed into the pointing hand. Sheesh!! Such is my luck.
Anyway, the 'Applette' agreed that it was suspicious that I hadn't received an emailed invoice for any of the contentious purchases. I may well have been hacked. The problem has not been solved but it has been reported.
Thanks again. -
Why are there itunes store charges on my credit card when there are no purchases under my itunes account?
Have you added or changed your card details on your account and they are temporary store holding charges ?
Unknown charges : How iTunes Store charges might look on credit and debit card statements -
I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??
Where are you located?
Just go and buy an iTunes gift card at any store in your country.
Then follow all the steps you did, but when it asks you for the credit card number, there shoujld be a GIFT CARD option which will let you load your account witht eh funds form the gift card without providing a credit/debit card #. -
After uploading our phones with the latest update, we have noticed that the battery life has deminished considerably. I now have to charge my phone overnight and two or three times a day. Prior to the update, my battery life lasted me at least a full day. We have several phones in our office and the ones that have updated (4) now have issue holding a charge/battery life. I really liked this phone and can not believe that you are now going to charge us $79 a battery to fix what is most definately a problem with your latest update. I know other people outside of our company that are having the same problem. Not to mention when I called AT&T it was confirmed to me that they are hearing the same issue and then some from other customers as well. Your own people, once I talked to them earlier today, told me they are showing a history of issues that are showing up after the update was put in place. Of course she tried to say, "Maybe the age of the battery and the update both contributed". Whatever.
I want you all to know how disappointed I am in your company for the handling of this issue. I always thought "Apple" was the line I didn't have to worry about having any types of issue. And that you all would stand behined your product 100%. Now I am not so sure.
I would love to hear back from your company on how you perceive the issue with all of these phones that prior to the update didn't have any issues and how after the update THEY ARE NOW having issues. I do not believe this was an issue due to the age of a battery and that was pretty lame to say so. It was fine and now its not.
Please feel free to contact me and help me figure out a way to pay for all of the batteries that will be needed for our company to contiue doing business as needed.
Thank you.
Web Address (URL):
5106 McNarneySorry this is a user to user technical forum. There is NO APPLE here as stated in the term of use when you signed up for this forum.
here are some battery tips
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
http://www.apple.com/batteries/iphone.html -
My i-Pad won't charge after I downloaded some stuff from i-Tunes. I have tried charging through two computers and using the wall socket,, with different cables. I have turned the i-Pad off & on a couple of times but it still won't charge. Any ideas will be gratefully received.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
My ipod touch will come on, i have it charging thru my computer and still it wont come on why?
my ipod touch will come on, i have it charging thru my computer and still it will not turn on why?
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.
For the avoidance of doubt, you must have enough of a balance to pay for the rental in full, it won't take the balance and the difference by credit card. If you don't have enough of a balance it will all be taken by credit card.
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When you register your credit card for the first time in Mac App store, Does Apple put through a 1 dollar charge to verify the card ? Please I need this answer so as to download the latest Mountain Lion upgrade. Thnx in advance.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Many folks have reported that this is true. However, the charge is not taken to the second step of completing the charge and the $1 revolves back to your account. -
Charge of extra 1% when I buy with my credit card ( itunes.mx in MXN )
Charge of extra 1% when I buy with my credit card ( itunes.mx in MXN ) if itunes receipt is $ 360 MXN, why the charge is $ 363.59?
However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down
Note that the $4 is not really a charge but a hold used to verify the card.
It will be released back to your account. -
Hi! I have 1 credit card and 2 more apple id. Is it possible to use this credit card information for all my apple id?
Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
then you will need to enter card details (debit cards are no longer accepted in all countries) before the account can be used to download any item from the store. -
Apple I Tunes store charged my credit card on 9/26/13 $1.99,10/12/13 $1.99,10/27/13 $0.99
Apple I Tunes store charged my credit card on 9/26/13 $1.99,10/12/13 $1.99,10/27/13 $0.99 & on 10/28/13 $20.00.These charges are unknown to me & definitely not authorized.How can Apple I Tune make all these charges without my knowledge? I need credit back to my credit card.Does Apple automatically
charge to whatever credit card is on file that was used to purchase the I phone or tablet? I need to talk to a live Apple Support as this whole ordeal is becoming
so annoying & frustrating & a big waste of my time.It is so vicious for Apple to do this to anybody.We are fellow users here on these forums. You haven't purchased anything, including new apps.songs etc or in-app purchases, and you've checked the purchase hostory on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list). When purchases are made they will be charged to your account's balance or to the credit card that you have on your account.
If you don't recognise the charges and nobody else has access to your account or devices and may have made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (the contact methods that are available may depend upon the country that you are in) -
My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!
Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again. -
I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?
You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534 -
How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
I hope by now you found it already, but if not ...
iTunes Store: Changing account information - Apple - Support
it is the same as itunes account.
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