HT4922 Downloaded 5.1.1. to my iphone. Now, Safari will not connect to my server. Can not download web pages and many of my apps. Running very slow sluggish! Is there a fix? Sound like other users are experiencing same problems. Anyone have a solution?

Downloaded 5.1.1 to my iphone. Now, Safari will not connect to my server. Can not download web pages and many of my apps. Email seems to be ok. iphone running slow and sluggish. I have read several other users have experienced the same problem. Any solutions?

Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
You need to go through all steps in succession until your problem is solved. If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement.

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I'm using Parallels 7 on an imac with Windows 7. Both OSX and Windows (and especially quicken on Windows) runs very slow. Is there a good way to fix this?

Since installing Parallels 7 and Windows 7 (to use Quicken), my imac and the virtual computer run very slow. Is there a good fix?

Start up while holding Command R and run Disk Utility, check the SMART status and repair your hard drive.

Hard drive is only 1/2 full, but computer runs very slow. Is there a defrag function like on a PC?

MacBook Pro (13-inch, Early 2011)

Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Iphone 4s locking up after installing 8.0.2 how to fix this without getting a newer phone? Other 4s users are experiencing same difficulties.

After installing IOS 8.0.2 the phone has been locking up when using apps such as Facebook. The screen becomes unresponsive for several minutes after loading an app. Also, if you double click the home button to shut down the app the screen is unresponsive or the screen becomes black. I did not have this problem until installing the IOS 8.0.2. I have talked to a couple other people that have the 4S and they are experiencing the same problems. The iphone 5 users are not experiencing this problem. I suspect the processor is too slow to handle the new IOS and the 4S should have not be allowed to update to this IOS if the system was not going to work properly. Is there a way to fix IOS 8 or return to IOS 7?

Sorry, but there is no way to downgrade the iOS. To make sure your backup did not contain damaged files after upgrading and restoring, set it up as new device without using the backup and no 3rd party apps installed. If the phone is working after that, add the 3rd party apps back.
iOS: How to back up your data and set up your device as a new device

Has anyone found a solution to sending mail to groups in Mavericks? I've been given 2 approaches - 1 to type user name group into address and the other to go to address book and right click on group. Neither are satisfactory. Does anyone have a solution?

Has anyone found a solution to sending mail to Groups in Mavericks? I've been given two solutions - neither are satisfactory. One is to type name of group into address line, the other is to go to address book and right click on group.

thanks a lot for your kind help... saved me a lot of time and effort, could not believe it at first that the process is so simple but once i followed the steps it worked fine. appreciate your help.

Macbook pro 2.16 running very hot. Is there a fix?

Hi
My MacBook Pro 2.16 17" is running very hot all of a sudden. anyone know what causes this? Is there a fix?

Welcome. If this is happening all of a sudden, you should ask yourself if you have installed anything recently, updated anything, or changed the hardware in any way. I presume that the fans are running fast. Does the heat go away, or is this (and the fans) constant when the Mac is running? Make sure the vents are not blocked.
To see what processes are running when this is happening, go into the Utilities folder (in Applications) and start Activity Monitor (probably the top of the list there). See what processes are running and if any have an unusually high percentage in the CPU column. Make sure the button (top right) shows Active Processes. As an afterthought, the occasional surge to a high speed by a process is not unusual, but a process that has a continuing high reading is what you need to look for.
You may find that something like Flash or a QuickTime reference is showing unusual activity. You can highlight the item (with a click) and use the red Quit Process button to make it stop. If this repeats, some other investigation may be needed.
Message was edited by: Graham K. Rogers

Why can't Apple TV's and iOS devices see home sharing on my Windows 7 computer when iTunes libraries on other computers on the same network and connected to the same Home Sharing can?

I have never previously had any problems with Home Sharing, I have always found it to be completely reliable as advertised. I have 2 computers in the house, (one MacBook and one Windows Desktop) connected to the same Home Sharing account, connected to the same BT Home Hub 4. My situation is that I have nearly 2TB of data of which I would like to share with the home wirelessly, in my mind the desktop is the logical place for this to be shared from.
When running, iTunes on this desktop broadcasts to other iTunes libraries, but no other iOS devices or Apple TV's connected to the same Home Sharing account cannot see it.
I have tried turning Home Sharing off, and then turning it back on, closing iTunes, restarting the computer, going to Network and Sharing Centre and unticking IPv6 in the network adapter properties, even completely wiping the computer and reinstalling Windows 7.
One of the Apple TV's in the house was recently purchased by my parents with the promise from me that everything would work seamlessly... so far it isn't and I am frustrated that the Apple technology that I have come to rely on isn't working as expected.
One thing that has occurred to me upon writing this is that it is a very large amount of data, and I have not attempted to share this with another computer that is currently working and broadcasting it's Home Share fine.
I am sorry if I have ommitted any important details, any further questions don't hesitate to ask. I would be so grateful of any suggestions, my parents are depending on me.

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

Curious - why can some see web page and others cannot?

I've had a couple people tell me that the link that I have provided for my website (a cut and paste of the URL address) doesn't work and the error msg is that the page does not exist.
Others can view the site just fine.
I have, until recently, also been able to view my site without issue but I live in China and it is not unusual for there to be sites temporarily blocked from time to time. I have not been able to bring up my site and thought that this was just due to one of these fun times. But the person not able to access the site is in the US.
So my question is, what other things could bring up an error msg like that? Since it is a cut and past issue, it can't really be a mistyping of the address so looking for any other things that could cause this.
Thanks!

Problem sort of solved.
However, the person who was having difficulty wasn't able to click on the full address URL but when I gave him the shortened version (the version that comes up on iWeb when you are asked if you want to publish it) it was fine. Not really sure why one works and not the other but a solution was at least found.
Posting this in case anyone else runs into a similar situation.

I can't open my hotmail emails when I use Firefox. I have to go on Internet Explorer. I see other people are having same problem. What is up. Could it be one of the updates in the past week

when I try to open my emails on hotmail.com it is frozen and won't open up when using firefox. I can open them using Internet explorer and I don't like to use explorer. hope you can help. Thanks, Kim

-> [[Problems using Facebook in Firefox#w_cannot-load-games|Cannot Load Games]]
-> Also try the suggestions mentioned in the following articles:
* [[Firefox cannot load websites but other programs can]]
* [[Firefox never finishes loading certainwebsites#w_lower-the-max-number-of-http-connections|Lower the max number of HTTP connections]]
Check and tell if its working.

My macbook pro is running very slow, like a *right click* can take 30 seconds to registar, My macbook pro is running very slow, like a *right click* can take 30 seconds to register

Well thats basicly it, I have a macbook pro 13-inch, Late 2011
Processor 2.8 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Serial Number C02H92BJDV14
Software Mac OS X Lion 10.7.5 (11G63)
I have no idea why it is slow, i have 25g free still and download from shared sources
Edward

You don't need ANY of this external drive software, you should uninstall them.
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
Thats a start. Why are you using Chrome? Of the three main browsers Chrome is probably the worst. Try Safari or Firefox. I'm not familiar with GlimmerBlocker or BackBlaze, you might try disabling them to see if things improve. I don't see any other software related issues.
Edit: FlashPlayer is out of date. Update that by entering www.adobe.com into your browsers address bar and follow the links ro FP. Never click on a link to update software.....too many redirects to tainted installers.

I installed Yosemite on my 2009 Macbook, now it is very slow. Is there a fix, or can I revert back to snow leopard?

Problem description:
I installed Yosemite on my 2009 Macbook, now it is almost unusably slow. Click and wait.
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 6:32:53 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:22:51
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (215.01 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.nero.HSMMonitor.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Users/[redacted]/Desktop/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      9% WindowServer
      2% usernoted
      1% Spotify
      1% Finder
      1% hidd
Top Processes by Memory: ℹ️
71 MB WindowServer
70 MB com.apple.WebKit.WebContent
67 MB Spotify Helper
64 MB Google Drive
54 MB Spotify
Virtual Memory Information: ℹ️
46 MB Free RAM
622 MB Active RAM
595 MB Inactive RAM
381 MB Wired RAM
1.54 GB Page-ins
4 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 06:10:41 PM Self test - passed

Of course it is going to be slow. 2GB of RAM is the absolute minimum to install Yosemite. If you are going to do anything on the Mac we recommend that you install as a workable minimum 4GB.

Hello, I just bought the apple Airport Express, and I am suffering from lots of difficulties. It is in the middle of out apartment and from a bedroom, it runs very slow and sometimes doesn't even load. I would like to know what might make it stronger.

Hello, I just bought a Airport Express, and on the first day it has a a weak signal. It is very far from my working space and my apartment has very thick walls that might be blocking the signal. I would like to know if I can do anything to make it stronger or faster. If you know please reply.

You need to move the AirPort Express closer to the bedroom.
You can leave the modem at its current location and purchase a longer Ethernet cable to move the AirPort Express virtually anywhere that you want. The closer that you can locate the AirPort Express to your working space, the better the signal will be.
Standard lengths of Ethernet cables are 6 feet (2 meters), 25 feet (8 meters), and 50 feet (15 meters). Any computer / electronics superstore will have a selection of Ethernet cable from which to choose.

My sound comes in and out on my speakers. Also a red light comes where i should be plugging my earphones in. Does anyone have a solution?

What do I do to fix this problem? it is drivig me crazy

Hi Geoffrey,
There is a switch inside the audio jack that may be stuck. Try gently inserting, wiggling, removing the audio plug.

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!

FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing.

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

HT4922 Downloaded 5.1.1. to my iphone. Now, Safari will not connect to my server. Can not download web pages and many of my apps. Running very slow sluggish! Is there a fix? Sound like other users are experiencing same problems. Anyone have a solution?

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