HT4993 my i phone locked up connected to i tunes my screen is frozen on an i tunes logo with a usb cable under it
My phone is frozen after being connect to i tunes via my desktop all my screen has now is aN i tunes logo with a usb cable underneath it. restarting my phone doesnt help nor does holding power and home keys at same time. anyone able to help ?
Do as it implies and restore the device via iTunes.
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Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?
Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I used to be able to just plug in my phone with the USB cable to my Windows 7 computer and browse phone storage with no issues. Now my computer sees it as an android phone but when it tries to automatically install the drivers for my phone on the computer, i get an access denied error message. No option on the phone that i can see that allows me to mount phone as a usb drive. This used to work just fine with nothing more than just hooking up the cable. What gives??
Let's get that access granted again, e_rock_b. The HTC DNA doesn't have a special USB Mass Storage Mode that needs to be turned on. Usually, it's as simple as connecting and browsing http://vz.to/1jktbZD as you mentioned. If your computer is no longer allowing that easy access, try the steps at http://vz.to/1jktvr6.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
i got the iphone 5 today and plugged it into my laptop to look on itunes and buy some apps. i done this and disconnected my phone from my laptop however the screen is just coming up with a usb cable pointing to an itunes logo and wont go off? iv tried everything and it wont go back to the orginal home screen, just keeps coming up with the usb cable pointing to the itunes logo. please can some one give me advise as iv only just got it today
it has been into recovery mode. connecting to itunes will solve your problem. if it didnt work connect it itunes and restore your iphone.
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When I plug my phone into my PC with the USB cable an advertisement starts playing on my PC. The advertisement is for an add-on product called Backup Assistant Plus. How can I stop this?
I read of a work-around to stop this, but it does not meet my needs. The work-around is to change your USB connection option from "mass storage device" to the one of the options about uploading pictures. This would not work for me because I'm connecting the cable so I can access the phone's memory as a mass storage device!
This is a seriously obnoxious problem affecting millions of people. It's a common conversation in bars, and all the iPhone fans are saying--yea, I told you so, stuff from Motorola is junk. I'd recommend that it be fixed as soon as possible!
Model: Droid Razr
Android version: 4.0.4Yes, you can stop it. When you plug in the phone, down in the lower right of your screen, click and pull up the Motorola Device Manager. Do as you please with it.
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my i phone 3gs has crashed and all that is left on the screen is the i tunes logo and the usb cable picture, when i plug the phone into my laptop its asking me to restore the phone and this will erase all my data. is there any way around this so i dont lose all my pictures ?
Connect your iphone to your computer
Hold down the home button and the power button until the screen goes blank
Turn back on your phone.
Your phone has seemed to enter recovery mode, but its ok! The steps above should bring it out -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
My Mac simply ignores my Iphone when I connect it with the USB cable. WHY? how Can I fix it?
My Mac simply ignores my Iphone when I connect it with the USB cable. WHY? how Can I fix it?
I was able to connect the first time, but after that my computer simply rejects the Iphone and nothing happens. The Iphone doesn't spin or try to reboot even! .
WHAT to do? I got it today.When you say it ignores your iPhone, do you mean it does not appear in iTunes if you launch iTunes? Or it does not appear in Finder? Or does not appear in iPhoto? Or you get an error message?
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How do I scan and email documents on my canon mx870? I have a MAC OS X 10.7.5 and it is connected with a usb cable to the printer. Thank you so much!
Hi, I have 10.6.8 and an HP printer so it may be slightly different but I'll give it my best shot:
Go to System Preferences.
Click on "Print & Fax"
Near the top of that page you should see "Print" and "Scan" options. Click "Scan"
A button appears that says "open scanner"
The settings are different between the different scanner models so I'm not sure what the next window will look like, but it should be pretty straightforward from there. It will scan to a JPEG image which you can attach to an email. I hope that helps! Let me know if there's anything ense I can help with. -
I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher). Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable. Would prefer a laser, color, all in one. Does anyone have printer suggestions that you know will scan wirelessly?
Great information.
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My apple tv3, serial no. C07JWBZ9DRHN is not powering on. Connected with Computer, with micro USB cable with power on, it is not shown in Devices. How to rectify
You have to remove all cables before connecting to your computer with micro usb. Power is only connected when using a 3rd gen device and done after the initial connection.
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US -
I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
Can anyone help?
Thank you.That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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