HT5035 I have a 75 dollar balance in my account but when I try to make a purchase it does not let me purchase against my account.
I have $75.00 in my account but when I try to purchase a song it does not deduct from my account and the purchase cannot be completed.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just says it iis unable to complete the call.
I would check with the Auto dealer where the vehicle was purchased to check and see when the bluetooth software was last updated on your vehicle. With the vehicle being a 2011 and if the software has not been updated since the dropping of IOS 7 then obviously there will be software incompatibilities.
Good luck. -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.
The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks
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I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh
By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?
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I have created a group in my address book, but when I try to use it to send mail, only a comma shows up. How can I send mail using my new group? I have an IMac with OSLion.
I will agree with you on this one. Version 31 and all the fixes so far are a mess. Since I have been here answering questions for a little more than a year now I have learned to wait to upgrade until all the dust settles. I see no end to the dust storm version 31 has caused. I am still on version 24.6 and plan on staying there for the duration. At least until the developers comes to their senses and put out a working product.
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I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
Looks like I have the same situation on my iphone.
The only option I'm being given is to create an lCloud account.
Any guidance? Thanks.The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry -
I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?
Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards. -
I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?
Does it happen with the apps that came with the iPod?
Does it happen with all apps you have downloaded/installed?
Have you ried deleting the apps and redownload/install the apps? You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
Next would be to restore from backup
Last would be to restore to factory defaults/new iPod. -
My mac Doesn't seem to see my external hard drive (seagate 1tb) I have it usb'd in to the back of my computer, but when I open time machine...it does not see it. Help...please
Yes...at least I thought it was....I have 10.6.8.
That's the whole issue. I want to run/install photoshop elements but I have to have 10.8. for that. So...be fore I install an upgrade (Yosemite is getting BAD press) I thought I'd check my back up...it's not there...I have the seagate plugged in and the usb into the back of the mac...when I try to turn the time machine "ON" it says airport device not found not ....
By the way...I REALLY appreciate the help here.... -
I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME!I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME! -
I have a credit card on my itunes account but when i try to remove it it wont work
I have a credit card on my itunes account but when i try to remove it it wont work
You can only remove a credit card if you are on the computer. If you are trying to remove it via a device like a iPod you will not be able to do it. However if you are on the computer you click on sign in in the upper right hand corner of iTunes, then view account then edit payment information. Once you get there click none.
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