HT5262 Hi Good morning, trouble with new phone 5s 32gb when i have just tied to connect to itunes nothing happens

Hi I have just plug into my computer with new iphone 5s 32gb and it will not connet to itunes

Our fix was:
Control panel, uninstall every apple program including bonjour and quicktime and mobile device drivers. restart computer, download itunes...worked fine on our 2 computers.

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HT5085 having trouble with new phone activation

Im having trouble with actavation for my sprintpcs device iphone5s

Hi there Lilly015,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
-Griff W.

HT1535 I just started my new mini IPad, and when I clicked the network, my connect to iTunes went off, now I can't move on or get that connect to iTunes back on the screen so that I keep going

IT is so frustrating,because I cannot go further without being connected to iTunes..it's a brand new mini IPad, and I gave the network and then the iTunes thing to press to connect disappeared...HELP!

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

TS3694 when ive done the whole restore thing on itunes nothing happens it says error 1015 unable to restore unknown error ! can any 1 help me is my phone broke??

my phone wont get past the apple icon, when i connect it to itunes and do the whole recovery restore thing nothing happens. i hasve tried several times and itunes just pops up and says error 1015 unable to restoire device unkniwn error, can anybody help me please or is my phone broke??

Your phone was jailbroken. You can not get help here.

Made the mistake of not transferring data from my old iphone 3 prior to activating new phone. I didn't have icloud, etc. Got contacts, but nothing else. What r my options?

Help

If you did not backup your "data" then you have no options.
You have to have the data in order to move the data.

HT1212 i have a new computer and i have a ipod which says ipod is disabled connect to itunes nothing happens when this is done what do i have to do thanks

i need advise on what to do now as nothing is working its a new laptop and the ipod has not been on this laptop but i have itunes for the ipod on the computer can someone help please thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT2404 Since downloading the new operating system on my iPhone 4S, I'm having trouble with my phone messaging. I enter a number or input a number from my contacts and send my msg. I then get error messagings showing a set of "1" are entered before my nu

Since downloading the new operating system on my iPhone 4S, I'm having trouble with my phone messaging. I enter a number or input a number from my contacts and send my message. I then receive a error message stating the message can't be sent and it shows a set of "1s" were added in front of the number I entered. Ex: 1 (1) xxx-xxx-xxxx. Does anyone know why this is happening and how I can fix it?

I realize this. When calling prepaid cus service it only gives you the option to input your #. If you dont the system hangs up on you. When I input my number the system doesnt recognize it and hangs up on me.

I am having trouble with new I-Phone 4 battery running down in 5 hrs.? Help.

I am having trouble with new I-Phone 4 battery running down in 5 hrs.? Help.

Do you have alot of apps running in background? Tap home key 2 times and there's a list across screen with icons you can deselect them by hold on one and they wiggle touch the minus button and it will deactivate them untill you use them again. Do you have the phone dim after so many seconds or minutes? Is the screen bright all time? Do you go on the Internet or watch video on phone?
These things can affect the hrs of use.

I replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

i replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

Hi Eric,
What message do you get when you try to connect?
Cheers!

Downloading songs troubles with new nano

Hello. I recently revieved a new pink ipod nano for the holidays. I am having some trouble downloading songs onto it.
I curently have one ipod mini and one itunes account.
I have followed the little instruction thing that came with the new ipod nano but i have no luck.
[when it told me to turn off the computer it did and it turned back on and nothing really happened after that]
I would just like the songs to transfer to the new ipod nano. everytime i plug it into my computer it just is charging the battery and is not downloading any of the songs from the existing itunes account. do i need to make a brand new itunes account?
i would really not like to make a new itunes account on my other computer due to the ammount of space taken up by it.
i think i am doing it right but having the already existing itunes account has made it difficult? i really don't know and am confused..
if anybody could help me with this i would really appreciate it!!! i would like to have this problem resolved within the next day or two seeing i am going on a trip.
not sure none

A few questions for you.
Is this music purchased from the iTunes store you're having difficulty with, or all music?
How do you normally transfer music? Any error messages?

TS4268 i've backup in itunes with another phone number activation , now i want active with new phone number without losing old backups , what can i do for this problem ?? :(

i've backup in itunes with another phone number activation , now i want active with new phone number without losing old backups , what can i do for this problem ??

If I get this right, you've ported your phone number to AT&T with the purchase of the iPhone. That is considered opening your own account under your name. Your brother's account is not ported to AT&T unless you used his SS# instead of yours. Your brother still has his account under Verizon Wireless, all you did was use your cell phone number to when you opened your own AT&T account.
If you don't want to use your Verizon Wireless phone #, my suggestion is to call AT&T customer service and explain that you want a new phone number instead of the ported Verizon number.

Having trouble with my phone can't use it its locked and can not unlock

having trouble with my phone its locked and i can't unlock it

That's too bad.
Perhaps if you gave some details and specifics, people could actually assist you.

Trouble with new logicboard

I just got a new logic board, battery, and super drive. now the battery will read that that there is 0% it wont turn on sometimes, and the serial number is no longer showing on my computer. also when I try to play my itunes it made me put in a password and it said this was the second computer to be used out of 5. what is going on?

I'm no expert on this, but after my logic board replacement I no longer have a serial number as well. I reloaded some software and it asked me if I wanted to retain the preferences from another computer (that other computer being the serial number I used to have entered prior to the logic board replacement.)
I've read that occasionally the service tech doesn't re-enter the computer's serial number after the new logic board is put in. Generally this isn't a problem, but when you have restricted files such as your itunes downloads, this suddenly is a problem. I'd contact Apple and let them know your dilemma. Please post back anything you find out.
Good luck!

Restoring old backup on new computer with new phone

I wasn't prepared, but I backup up my wife's iPhone 4 on my laptop and then we went out to get her the iPhone 5. Came home, plugged in the new phone to restore, but said I needed the latest version of iTunes (11.0.1). But I can't download the new iTunes because I'm running 10.5.8 on this antique iBook.
So I copied my backups to a hard drive, then transferred them to my work laptop (which is running 10.7.3) and downloaded the new version of iTunes.
So where do I want to put the old backup so that iTunes will recoginize it? The "RESTORE BACKUP" button is currently grayed out.
Also, I've never had any isses in the past, so I've never had to restore. Is there anything else I should be aware of?
My wife is about to kill me over this little deal. Help please.

Hey mate... well I never use migration assistant cos i always like to have a totally new system on the new computers without the quirks of the last one.
Can you use migration assistant once you JUST to get hold of the Address Book or do you also need to import a whole bunch of other stuff... I just don't know cos I have never used it.
Thanks heaps,
Crazy

HT201269 I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?

I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?

See this article to assist you with your restoring your device once the device is left in recovery mode.
http://support.apple.com/kb/ht1808
good luck

HT5262 Hi Good morning, trouble with new phone 5s 32gb when i have just tied to connect to itunes nothing happens

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