HT5312 How do I reset my security questions? I've been trying for hours, but can't find out how to.
I can't remember my security questions, but I have to enter them in order to download new content on my iPod 5. I've been looking on iTunes support, but it hasn't been much help. I need a way to reset my security questions through email.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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HT5312 how to reset my security question and answer i have try everything but can't get it don
how to reset my security question and answer i have try everything but can't get it don?
WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I have just installed IoS7 on my I Phone. Having reset the security questions I have been ask for a Rescue Email address. My primary address is not acceptable, I have tried other addresses put but the process will not forward. I cannot go back, my phone now will not function. The Rescue Email address keeps appearing. Help please.
Did you check the email account for a verification email from Apple? You may need to respond by clicking the Verify Now link before the new rescue address will be accepted.
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I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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HT5312 I need to reset my security questions. How do I do that
How do I reset my security questions passwords
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
How to reset your Security questions if they say they sent it but you didn't the email. Plz help
CCheck your spam folder.
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OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103340) -
How do I reset my security questions/answers? I tried what apple recommends
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101507) -
i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?
Hello minhluhoc,
It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?
If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
Call 1-800-APL-CARE and have the following info ready:
Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account. -
I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
How can I see if my program is for more than one user? We think we have bought in design for more users, but can not find out how to get in for more than one?
If you bought a CC for team, you can log in at http://adobe.com and insert the e-mail that you gave at the moment at the purchase and than you can manage and see you product/plan/team.
If I was not clear you can use the following link to help you solving your issue:
Creative Cloud Help | Manage your Creative Cloud for teams membership
If your not clear about this situation, contact with an agent of Adobe, by chat or phone. Use the following link to see the type of support you have on this matter:
http://adobe.com/getsupport
I think this will help you.
Regards -
I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes that I stupidly don't have saved anywhere else. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.
After you restore from backup, you MUST sync to restore your iTunes content. No iTunes content is included in the iPhone backup. Your apps should be in your iTunes library, just sync them back to your phone. If for some reason your apps are not in your library, you can re-download them for free:
http://support.apple.com/kb/ht2519 -
How do I activate iTunes Match on Apple TV? Just signed up for it but can't find my uploaded music on Apple TV. It works on my phone and ipad.
Ive had to reboot my Apple TV before I had the option to enable iTunes Match but it did not see my music library. I tried a second reboot and it still says my music library is empty. Its been several days and I can access my library on a Windows PC, my Mac and my iPad so Im all synced up, my Apple TV apparently just wants to be stubborn.
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I have a iPhone 5 only had it 5 months on the screen it as *** up wiv a padlock wiv a circle around it.. Does anyone no wot this is and how do u remove it? I've been through my phone but can't find anything.. Thanks
Do you mean Screen Rotation Lock:
This keeps your screen from rotating.
iOS: Screen does not rotate - Support - Apple
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