HT5312 I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
Similar Messages
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I do not know my security questions.... does creating a rescue email delete your itunes account? or is it just a backup?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Creating a rescue email does not delete your account. It's simply an email address to which Apple can send your security information should you forget it. -
HT5312 i need to know my security question answers
i need to know the answers to my security questions so that i can rent/buy movies. thanks
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88652) -
HT202213 do not know my security question answers to purchase apps
How can I hind out my security answers to purchase my apps...I dont rem setting them up?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I do not remember my security questions' answer and I don't have a rescue email, what should I do?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
I do not know my security question what do i do
i do not know my security question what do i do
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(91901) -
i've forgotten the security question answers, still waiting for reset email, what should i do ????
Call your national Apple care number and ask for help. Find the number ...
Contacting Apple for support and service -
I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?
Contact Apple. See http://support.apple.com/kb/HT5699
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HT201303 Hi I do not remember my security question answers, i want to change my password
Hi I do not remember my security question answers, i want to change my password
Hello, QJS1.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would select the option to send email verification since you do not remember the security question answers. If you are still unable to reset this Apple ID, see the second article below.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I can not remember my security question answers, is there a way to change them, I want to purchase apps and I can not because I can't answer the security questions.
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107849) -
My Ipad will not unlock. When I 'slide to unlock it speaks 'unlock key', if I touch the date it 'speaks the date', when I turn it on is 'speaks the time', but I cannot get into this ipad at all. It was working correctly yesterday, any idea's would be appreciated.
Your iPad is likely stuck in in VoiceOver mode. Try triple-clicking the home button or connecting your iPad to iTunes on your computer. You can disable VoiceOver in iTunes from the iPad's summary page by scrolling down to the Options box and clicking on Configure Accessibility.
Good luck! -
my messages on my iphone 4 receive but i cannot get into the application to read or reply to them
If the messaging app is crashing at launch, and it is not fixed by a reboot, you will have to restore the device to factory settings, and then choose the set up as new option. Restoring to factory, and then restoring from a backup will return the issue to your iPhone.
If it is all saved to iCloud or your computer(outside of iTunes) then go to Settings > General > Reset > Erase All Content & Settings. This will erase all info from your iPhone! So be sure you have your stuff saved, erase & in the start menu up choose "Set Up As New," sign in with iCloud/Apple ID, get back to texting like a boss. -
i don't have a recovery email and i don't know my securiy question answer... what should i do?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I do not know my security questions and would like to get new ones how do I do that?!
Someone please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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