HT5312 I forgot my security QA. How can I reset and it up again? The problem is: when I log in the "Password & Security" there is no "Send reset security info email to ..." How can I do in this case? Thanks in advance for prompt help

Hello,
I forgot my security answer fro the security questions. I want to reset it and get new one, but therer is no sign: "Send reset info email to ...".
How can I do?
Thanks in advance
tolia9960

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89599)

Similar Messages

I want remove some dark spots on a hand and color it flesh color. I'm very new to Lightroom, can anyone help me with this? Thanks in advance for any help!

I want remove some dark spots on a hand and color it flesh color. I'm very new to Lightroom, can anyone help me with this? Thanks in advance for any help!

Have you tried the Spot Removal tool (press Q key)?
New to Lightroom? Go here: Getting Started with Lightroom CC - YouTube
Spot removal: Lightroom CC - Removing Dust Spots and Imperfections - YouTube

Hi Apple! My iphone 4g has restored and I can't retrieve the account. I have tried the password renewal that will be send on my mail but unfortunately my mail has been deactivated also.what is your solution for this kind of cases? This is so unfair.

Hi Apple! My iphone 4g has restored and I can't retrieve the account. I have tried the password renewal that will be send on my mail but unfortunately my mail has been deactivated also.what is your solution for this kind of cases? This is so unfair.

http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH

I have AVI files that I need to be MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I have AVI files that I need to convert to MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....When I have the files open in QT Pro do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I strongly recommend you use compressor to do the conversion (if it will open the files - since quicktime will open them, it will more than likely do it.
Compressor allows you to customize presets and save them and apply them to multiple files. Although the interface may seem daunting, it's actually pretty simple.
Even if you can edit the avi in fcp, it's not a good idea. Liable to cause problems down the road.

I want to reset the login password in mac 10.8.4, but i have selected the "allow user to administer this computer" what can i do in this case. thank you

i want to reset the password on mac 10.8.4m but i have selected the "allow the user to administer this computer" i have make test with utilities and than terminal... but doesn't work.
what can i do in this case.
thank you

You have to boot to the Recovery HD, Command + r at startup, and from there use Terminal in the Utilities menu item and typ in Resetpassword. A dialog box will open where you can do that.

Safari 5.1 now is garbled with many of the sites having lines on top of each other. Is any one else having that issue? If so, how did you resolve it? Thanks in advance for any help.

Safari 5.1 now is garbled with many of the sites having lines on top of each other. Is any one else having that issue? If so, how did you resolve it? Thanks in advance for any help.

"Did you make the .psd file with a transparent background (checkerboard) in Photoshop? And when you placed it in AI did you choose the top option Convert Photoshop Layers to Objects?"
Yep, and it still didn't work.
But I figured what I did wrong: I was selecting both the text and the heart, and then I was doing the whole Object>Wrap Text>Make thing, as opposed to just selecting the heart and doing it. Once I did it, I moved the heart around on top of the text, and it "made room" for the pic, wrapping itself around the heart.
Thanks so much, and thanks A MILLION for being so patient.
Jeez, when can I get some textbook to learn all the intricacies of Illustrator?

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

Thanks in advance for any help. I was recently visiting my parents. I have a library on their computer. I recently imported a bunch of music from their computer to my iphone but now I cannot import this to my home computer. Help!

thanks in advance for any help! I am having difficulty syncing music from my iphone. this new music was uploaded to my iphone from my parents computer. I have an itunes library on their computer.

You can only sync to 1 computer at a time.
To put the music on it from the other computer, you switched the sync computer to that one.
If the music was purchased from iTunes and is under the same ID as your home computer, why don't you go into iTunes, open the store, click on the purchased link and download it from there?

I tried renting a movie last evening & wasn't able to. This evening I rented the sa,e movie & it was playing fine but is now frozen part way through. I can rewind but cannot forward & it keeps freezing in the same spot. Thanks in advance for any help.

I tried renting a movie last night but was unable to. Tonight I was able to rent the same movie & have been watching it but now it is frozen on my TV. I can rewind it but it continues to freeze in the same place. I cannot forward it at all. Thank you in advance for any help.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

I noticed a filed called h264daemon in my allowed firewall options. I didn't put it there. Is this malware? I can't delete it but only turn it off. Thanks in advance for any help.

I didn't put it there and can't delete it. I can only turn it off. Is this some kind of Malware? I am not using any other operating system with OS X Version 10.8.2

From Apple support, I found out this file is in the operating system folder. Apple support is satisfied that it's not a virus because a virus wouldn't be mixed with the operating system files. I only have familiarity with PCs and know that malware frequently disguises itself within the Windows operating system. Are there any out there who are adept with OS X 10.8.2? There must be someone. I mean, people code software for new Macs all the time. Anything would be helpfull: a book, an article--anything. I don't want to spend money on an antivirus program that may not even work and probably also slow down my computer. I went through all the major antivirus programs on my PCs. All of them allowed malware to get onto my computers. And what's worse, they couldn't delete the viruses. They would just give complicated instructions that involved manually editing the registry in Windows. The primary reason I bought a Mac is that I was told at a Mac retail store that I don't need an antivirus program; that the operating system is designed with built in barriers to malware. I thank anyone in advance for help.

HT5312 i forgot my security questions+email was deleted

i forgot my security questions and the other 'rescue' account was deleted. i know all my apple id info eg email and password' s. is there a to change rescue email? ???

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

Since upgrading, I keep getting a pop-up box which says "Exc in ev hl: TandypeError: oSAPlg.oRoot.log is not a function" What does this mean and how do I get rid of it? Thanks in advance for your help! in English

The pop-up box starts when I use firefox and it keeps popping up every time a page changes or every time I do anything in Firefox. I press "okay" and multiple boxes with the same message pop-up. Again, thanks!

This issue is caused by McAfee SiteAdvisor extension. Disable or Remove it.
-> [[Troubleshooting extensions and themes]]
Check and tell if its working.

Hi, I am trying to register my iPhone 4S on my computer. It says that I need to put in my postcode, but there is no space for this. Thanks in advance for any replies. :)

Hi, I am trying to register my iPhone 4S on iTunes registration page on my computer. It says I need to include my postcode with my address, but there is no space to include the postcode?? I am confused. I hope someone can help me. Thanks in advance. regards Cheryl

If any of the music files didn't come from Apple, then you will need to seek the advice of another Mac website, like MacRumors or Apple Insider, to inquire about the latest third party software that can place ALL the files back onto the Mac.
Supposedly there is a way to reverse only iTunes purchased music back onto a Mac, it excludes the music from other sources.

No matter what website I visit, when I click on the box to the left of the browser bar, it tells me that my internet connection is not encrypted. I've recently got a new router. Could this be a part of the problem? Thanks in advance for any help!

Help! (Please?)

That is the Site Identity Button
* https://support.mozilla.org/kb/Site+Identity+Button
That button only has useful information if there is a secure HTTPS connection like this forum uses.<br />
With a regular HTTP connection you will see the "The connection to this web site is not encrypted" message.
Do you have problems with visiting websites?

HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld

I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld
i cant rember questions and my reset security info email(address and passworld)
How can i do? i want buy apps but need ask this questions.......

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 I forgot my security QA. How can I reset and it up again? The problem is: when I log in the "Password & Security" there is no "Send reset security info email to ..." How can I do in this case? Thanks in advance for prompt help

Similar Messages

Maybe you are looking for