HT5312 I had totally forgotten my security answers. what should i do?

Hello my name is lucas thaning and i have totally forgotten my apple id security answers. what should i do?
sencerely Lucas

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

  • HT5312 Hi I have forgotten my security answers what is my next step please?

    Can you help please? I have forgotten the amswers for my security...I put in what I thought were correct but evidently not...??
    Bo

    If the recovery email doesn't do it for you, go to the ExpressLane: https://expresslane.apple.com then iTunes and iTunes Store to get assistance.

  • Hi I forgot my security answer What should I do to solve my problem?

    Hi
    I forgot my security answer
    What should I do to solve my problem? 

    I tried this method but it does not
    I just could not do
    I'm living in your area can help us access to

  • HT5312 I can't remember my security questions, what should i do?

    I have followed all the steps on the support website. i logged in, went to manage my apple id and clicked on security questions. To my surprise there was no option to click "reset my security questions", what can I do? I have an alternate email provided I just cant find the link to reset the questions!

    The reset link will only show if you have a rescue email address on your account - an alternate email address is not a rescue email address, and you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the Ht5312 page that you posted from to add a rescue email address for potential future use

  • HT201363 If I forgot my security answers, what should I do?

    I forgot my security answers… so, what should I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103124)

  • HT5625 I have forgotten my apple ID, Password, and I have forgotten my security questions. what should I do in this situation

    what should I do?

    Which support page? See http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh35902.html for starters. An alternative to those steps is to boot into the Recovery HD, restart holding down the CMD+R keys, and select Reset Password from the options menu.

  • I have seemed to forgotten my security answers what can i do

    i have just toped up my itunes account and then tryd to download an app i seem to have forgotten what my security question answer are please help what can i do

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

  • HT201303 I forgot my security answers what should I do?

    Please help on this

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT2589 i have another account that has money in it already  but i had forgotten my security answers so i created a new account with a recovery email but my money is not added into my new account. how can i recover the money and added to my new account

    i created a new account because i had forgotten my security answers. now the problem is that the money i had in my other account wasnt transffered to my new account, even thou i put in a retreive  email address into my new acount. how can i tranffer the money into my new account?

    You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
    If on your old account you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address on it then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I have forgotten my security answer

    I have forgotten my security answer, I need help on how to retrieve it

    Read the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    Hello,
    Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
    The number is 1-800-275-2273
    or
    https://getsupport.apple.com/GetproductgroupList.action
    Best wishes

  • Hello there i just have 1 question, i have forgotten my security answers to the questions? what can i do? cause i just bought a new ipad and it wont let me access itunes without those 2 answers? please help

    hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?

    Hi sjs1983! You can get support for your Apple ID here:
    http://www.apple.com/support/appleid/

  • HT201209 I have forgotten my security answers for my account and need to retrieve

    I have forgotten my security answers for my account and need to retrieve so I can purchase products.
    <Email Edited By Host>

    User to user forum.
    Posting your email address on the internet is not a good idea.
    http://support.apple.com/kb/HT5665

  • HT201303 Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97776)

  • I have forgotten my security answer,also my ipod not starting only showing apple logo.

    i have forgotten my security answer,also my ipod not starting only showing apple logo.
    <E-mail Edited by Host>

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions
    For iPod problem
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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