HT5312 i haveforfoten my security questionds, i set up a second email acc and have hi the link to retreve them but have not receved an email

i have forgoten my security questions. i have set up a second email acc and hit the link but have not receved an email

If you've clicked the 'send reset info' link as described in step 5 on that page and you haven't received the email (how long ago was it and you've checked the spam folder as well as the inbox ?) then you could try clicking it again. If that doesn't arrive within the next couple of hours or so either then you could try contacting iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Similar Messages

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    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

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    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

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    Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use

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    WhatSize (SHAREWARE)
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