HT5312 My apple id is block and i forgot my secret answear!

Please help me how to get reset ny secret answear

If you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums) .
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

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    If you remember your answers to your security questions then you can try getting the password reset via http://iforgot.apple.com
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  • My Apple ID is blocked and the recover email I stopped using it long time ago also I forget my security questions answers what I should do

    My account is blocked and I can't recover it because I forget the security questions and the recover email I stopped using it long time ago

    If you can't get access to it via http:iforgot.apple.com then try contacting Support in your country and see if they can get access to it for you (they should also be able to reset yor security questions) : http://support.apple.com/kb/HT5699
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    Hello rafeek2010
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    http://support.apple.com/kb/HT5312
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  • Hi my Apple ID is block and iam trying to reset it but iam not recieving any email and I have forget my Security questation what should I do??????

    Dear Sir,
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    If you are getting a message that you must turn off Find My iPhone before restoring from iTunes, then these articles may be more useful:
    iCloud: Remove your device from Find My iPhone
    Find My iPhone Activation Lock - Apple Support
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  • HT5312 My apple ID is blocked

    I was downloading an application from the store. Then they demand the answers of security questions , but unfortunatelly I entered wrong answered so you blocked my Apple ID. Please how can we manage this problem ?
    <Email Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes support - I've asked the hosts to remove your email address from your post (it's not a good idea to post iton public forum unless you like receiving spam email).
    If you mean that your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > Store and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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    i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 reset Apple ID security questions and answers

    I forgot my security questions and answer.
    I try to reset that and waitting email but don't have any email send it.
    I try so many time!!!! How can i do it.

    Reset your password.      Check this link.    Apple - My Apple ID
    Is this the route you followed.   If not try again but follow the above.
    To reset your security questions, this is the usual route.
    Security questions.  Is this the route you followed?
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    HI mario49    
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  • HT5312 I have a rescue email and I forgot my password answers. When I enter incorrectly, I DO NOT get the option to send reset security info email to.... Please help. Thanks

    I have forgotten my apple id security questions/answers. I have a rescue email address but I do not get the option to send a rescue email to ...
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    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
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        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
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    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • May iphone 4s blocked and i forgot passcode

    how i can open it when i forgot passcod?
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    Do as the manual says to do and restore the iphone

  • I bought a macbook frome a freind and it has his apple id on it and i cant log in to mine to download  software updates and stuff how do i change acounts because he forgot his apple id

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    Have your friend accomplish all of the following. If that isn't convenient, do as much of it as you can on your own.
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    What to do before selling or giving away your Mac
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    Select Disk Utility from the Utilities menu.
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    Select the Mac's hard disk icon, then select the "Erase" tab.
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    The more "securely" you erase the disk, the longer it will take. The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
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    Select Install Mac OS X from the Utilities menu. Do not create any user accounts.
    When it finishes, shut down the computer.
    If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD and install the bundled apps.
    Don't forget to include any DVDs that came with your iMac, your AppleCare certificate if you bought it, printed documentation, even the box if you still have it.
    Execute a bill of sale showing the Mac's serial number.
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