One problem about ECL Viewer

We marked the checkbox - Greyscale 24bit(for TIFF) to get a better picture quality in EDS setting(options->colors), but seems the EDS-Viewer cannot memorize this setting when closing the document and reopening, the viewer still has bad quality again and the user has to set the checkbox again and again,
1> Is there some possible ways to let EDS remember and load the setting everytime when the document opened???
2> After debug, seems when marked the checkbox Greyscale 24bit(for TIFF) the sap run below codes, but when open the documents for the 1st time, below codes are not readed, so if it is possible to add below into program when 1st loading??
call method this_viewer->set_greyscale_color with quality = 3
Thansk a lot for the help!

Hi Winamp 7,
please check if you have installed the ECL Viewer properly. Please see the SAP note 1083901 and install the latest available version 6.
Before I would like to ask you, to uninstall your former ECL
Viewer before you installed Version 6? To check if the ECL Viewer is
un-installed please search for WebViewer2d.dll file. If it is present
then it means ECL Viewer is still installed on your PC. You can also
check the folders and should be able to see all the dll's for ECL Viewer
such WebViewer3d.dll/Printing.dll etc to make sure that there is not
only single file but the whole installation.
Generally there are two possibilities to un-install the ECL Viewer:
Uninstall the version integrated with SAP GUI by using SAP
Installation scripts. You need to uncheck the 'EAI Viewer' component in
'General Add-on' option.
Check add/remove program and if there is an entry like SAP Viewer,
uninstall it.
After this search again, and you should not get WebViewer2d.dll file on
machine. Now reinstall the latest Viewer.
cheers,
Hema.

Similar Messages

One problem about ECL Viewer options

We marked the checkbox - Greyscale 24bit(for TIFF) to get a better picture quality in ECL setting(options->colors), but seems the ECL-Viewer cannot memorize this setting when closing the document and reopening, the viewer still has bad quality again and the user has to set the checkbox again and again,
1> Is there some possible ways to let ECL remember and load the setting everytime when the document opened???
2> After debug, seems when marked the checkbox Greyscale 24bit(for TIFF) the sap run below codes, but when open the documents for the 1st time, below codes are not readed, so if it is possible to add below into program when 1st loading??
call method this_viewer->set_greyscale_color with quality = 3
Thansk a lot for the help!

Hi,
I would recommend you to install the latest available ECL Viewer version 6 which offers a better display quality of TIF files from the beginning.
At the moment the ECL Viewer version 6.0 is not put to the SAP Service
Marketplace. Please use the following link to download the installation
files for ECL Viewer 6.0:
https://sapmats-de.sap-ag.de/download/download.cgi?id=XV6Y7FZ99OO7W2DZA0
Y8EG3T2FUZIK15GWE6P8APR2SL1CANGZ
Before you install the latest Viewer version please uninstall the
current version 5.1.3. To check if the ECL Viewer is un-installed please
search for WebViewer2d.dll file. If it is present then it means ECL
Viewer is still installed on your PC. You can also check the folders and
should be able to see all the dll's for ECL Viewer such
WebViewer3d.dll/Printing.dll etc to make sure that there is not only
single file but the whole installation. Generally there are two
possibilities to un-install the ECL Viewer:
- Uninstall the version integrated with SAP GUI by using SAP
Installation scripts. You need to uncheck the 'EAI Viewer' component in
'General Add-on' option.
- Check add/remove program and if there is an entry like SAP Viewer,
uninstall it.
After this search again, and you should not get WebViewer2d.dll file on
machine. Now reinstall the latest Viewer version 6 again please. At the
moment the ECL Viewer 6 is only available as a stand-alone installation
and therefore please check if you do not install any former ECL Viewer
version by the SAPGUI.
Kind regards,
Christoph
P.S.: Please reward points for usefull information.

Problems using ECL Viewer to display multipage TIFF Files

Hey there!
Maybe someone here may have a good hint due to our problem?
The Situation as it is:
We are using ECL Viewer to display multipage TIFFs.
The Process looks like following:
The first step is to show a list of files situated in the user's personal folder(Network-Share).
Then the user selects one of these Files through a mouse-click -> The File is displayed via ECL Viewer.
Now the user selects the personal-Id where this file should be connected to and selects "SAVE".
The Programm closes the Viewer and saves the Data in SAP Archiv.
>> Everything works fine till here.<<
But now the last processing-step would be to delete this file from the user-folder.
(So next time the users starts it there will be only files he/she has to work on...)
Here an error message is telling us that the file can not be deleted because there s some kind of file lock set...
This problem only occurs only during processing multipage-Tiffs after paging down (swiching to page 2,3,4...) once at least.
Any Idea what's the cause here - or how to get through it?
We are using a CL_GUI_CUSTOM_CONTAINER objekt as base -> hooked on that is a CL_GUI_ECL_VIEWERBOX and the TIFF itself is displayed wit an I_OI_DOCUMENT_VIEWER objekt.
Maybe we get confused while destroying the "Connections" to the FIle oder something with Automation Queue Handling is not implemented right?
Thanx for any idea, hints, or better practices
Very kind Regards from Austria!
Daniel

Hi MaryAbraham,
Since the issue regards ASP.NET and website deployment. I suggestion you post the question in the ASP.NET forums at
http://forums.asp.net/. It is appropriate and more experts will assist you.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

Problem with Ecl Viewer

Hello friends,
                    I am working on a program for 3D image rotation. The .stl file is opening properly and I am able to rotate it.
                    Now my problem is when I use the redlining feature,I am able to add a comment on the image but when i click save button provided in the toolbar the file gets saved with .xxx and .vpl extension.
                    What i want is when i add a comment on the image and save it,the comment should appear again when i open the file next time,but currently this is not happening.
                    How to do this ????
Edited by: Amit Sawant on Apr 30, 2008 11:51 AM
Edited by: Amit Sawant on May 21, 2008 11:13 AM
Edited by: Amit Sawant on May 21, 2008 12:16 PM

Can you upgrade the ECL viewer to version 6.0 and check whether the same problem still exists? you can download from service.sap.com

ECL Viewer + JT causes SAPGUI crash

Hi Guys,
we want to view JT-Files in SAPGUI640 but it will not work on two special machines. On those ones, you can choose a JT-File and while open it the whole SAP GUI crashes without any further error code or information.
These are WIN XP SP2 machines with additional Sican V7.0 R3, Walter TDM Stand 30.09.2003 2.4.0.0, AutoCAD Mechanical 2005 N.63.0, Acronis True Image 11 installed on them.
We did following steps to solve the Problem:
Update ECL Viewer to 5.1.3.
Reinstall ECL according to Note: 1097432
Updated GUI to 710
But after all, we always get the same phenomena. Could you please help?!
Regards
Thorsten Kuhn

Hello Tobias,
here is a part of the tracefile of SAP GUI.
<30=Automation:    CALL METHOD "CreateControl" OF [#8/0x033B89D8/101/0x034AA8D0/SAPGUI.APPLICATION ]
                    #0: LONG "121" // ShellID !121
                    #1: STRING "EAIWeb.webviewer3D.1"
                    #2: LONG "1342177280"
                    #3: LONG "120" !120 = OBJECT [#13/0x035C54F8/101/0x034AA8D0/SAPGUI.DIALOGCTRL.1]
<30=Control Manager(Warning):    Error creating control EAIWeb.webviewer3D.1
<30=Automation(Error):    CALL METHOD "CreateControl"[DispID=5] OF [#8/0x033B89D8/101/0x034AA8D0/SAPGUI.APPLICATION]
                    #0: LONG "121" // ShellID !121
                    #1: STRING "EAIWeb.webviewer3D.1"
                    #2: LONG "1342177280"
                    #3: LONG "120" !120 = OBJECT [#13/0x035C54F8/101/0x034AA8D0/SAPGUI.DIALOGCTRL.1]
IDispatch::Invoke raised exceptionAusnahmefehler aufgetreten
Do you have any suggestions?
Regards,
Thorsten

ECL VIEWER and AUTOCAD 2008/2009

Dears,
Is the ECL VIEWER 6.0 (last version) compatible with Autocad 2008 e 2009? If not, when SAP will release a new version compatible for each one.

Hi,
The ECL VIEWER 6.0 can open AutoCAD 2008 files.
So far I have no Idea when SAP will release the ECL VIEWER for AutoCAD 2009.
Regards
Marcel Brettschneider

My ipod touch is being read as just a simple camera and will not let me access it, how does one go about fixing this problem

My ipod touch is being read as just a simple camera and will not let me access it, how does one go about fixing this problem? My screen has recently cracked and i need to retrieve my music from it but cant do so when my computer is reading it as a camera and only showing me its pictures.

Here:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Also try another computer.

Problem view TIFF multipage images with ECL Viewer 5.1.3

Dear All,
using the SAPGUI 710 and CV04N, I cannot view the same TIFF multipage image twice in ECL Viewer, the second time, the first time every thing is ok, but the second time the SAPGUI display the error : "File C:Docume1dupondLOCALS1TempZEP_0457895 cannot be created"
To view again the TIFF mulitpage image, I need to kill the sapLogon.exe process and relaunch it again.
It seams the TIFF image file is locked by the the saplogon.exe process the first time and on the second time, SAP cannot rewrite the temporay TIFF image file.
Notes:
- I use CV04N or CV03N to view the documents.
- This problem doesn't happends with non multipage TIFF image.
- Tested on more than 20 computers.
- Computers are with Windows XP SP2 + SAP GUI 7.10 Compilation 2 + SP9 + SP12 + - ECL Viewer 5.1.3 (integrated with Comp 2)
How can I fix this problem ?
Thank you for your help
I think this is not the correct forum to post this king of problem, i create the same post on
Expert Forums » Application Server » SAP GUI » [Problem view TIFF multipage images with ECL Viewer 5.1.3|;
Edited by: Patrick Zufferey on May 5, 2009 11:41 PM

Can you upgrade the ECL viewer to version 6.0 and check whether the same problem still exists? you can download from service.sap.com

I recently got IOS 8 and I like it but there is one problem on my camera roll it says i have 600 photos but i went into setting general and about and it says i have 2,743 photos my photos keep on duplicating how do i get this to stop.

i recently got IOS 8 and I like it but there is one problem on my camera roll it says i have 600 photos but i went into setting general and about and it says i have 2,743 photos my photos keep on duplicating how do i get this to stop. i have a iPhone 5c

Hi Bpaitin,
Go to Settings>General>Usage, and under iCloud, click on Manage Storage>click on your device, then under Backup Options, turn Photo Library off and then back on. See if that clears it up.
If it does not, reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, see if the issue is resolved.
Cheers,
GB

ECL Viewer 7.0 patch 3 DXN file font problem HELP ME!!!!!!!!

Hi everyone!
During display og .DXN files in ECL Viewer the problem window pops up
The problem is that program does not see isocp.shx and simplex.shx files
These files holds font data for CAD files
I downloaded these files from internet
The question is
How to instal it to be visible for ECL Viewer??
I got also another problem
ECL Viewer does not hold user settings for colors
can somebody help me these issues??
All Best
Damian Radomski

Hi Damian,
As a solution you can think of the possibility to use an external DXN Viewer. Therefore you have to maintain the parameter %AUTO% in transaction DC30 for you DXN Workstation application. This parameter will call the external viewer
which is maintained in the Windows folder options for format DXN.
ECL Viewer does not hold user settings for colors
Please explain this issue in detail
Regards,
Deepak Kori

Hi, i have purchased iPhone 5 about 15 days ago, its working well but only one problem that it has is that some time its losting signal and appear as no serves. would you please help me in this reqard. thanks

Hi, i have purchased iPhone 5 about 15 days ago, its working well but only one problem that it has is that some time its losting signal and appear as no serves. would you please help me in this reqard. thanks

Well, it could be that your carrier doesn't have a signal when it looses its signal. You could try resetting network settings which might help - Settings/General/Reset/Reset Network Settings. You'll need to set up any wi-fi networks you connect too again. If you're still having issues, contact your carrier.
Good luck!

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
In the meantime, can attempt an SMC Reset to see if it helps.

ECL Viewer 5 raise exceptions viewing tif drawings

Hello all,
Bit of a strange one here that hopefully someone may be able to help me with...
We are (still) running 4.6C, on Ora 9.2.0.7 over Windows.
We are running 640 Gui patched to 24
We have deployed (in a failed attempt to stop the error I will describe below) ECL viewer 5.1.3.
Client machines are running XP with SP2
Error:
after entering MM03 and choosing Additional Data > Document Data we click on an attchment (doc type DRG) and choose to view via the display (glasses) icon. The tif file (which is copied into C:\temp) opens. many of the tif files (scanned drawings) have multiple pages so we move to the next page by clicking 'Navigation' > 'next'.
The problem is that after a seemingly random amount of clicks on to next pages a raise exception occurs. After the short dump it is no longer possible to view the document again as we get the error 'file c:\temp\xxxxx.tif cannot be created' and so the only way to view the drawing is either to access the file from the temp directory or completly log out of SAP and relog back in.
i have searched for notes and we were advised to deploy the 5.1.3 viewer which only seems to have made it worse because before the 5.1.3 deployment we were getting many short dumps but the user oddly didn't see the short dump on their screens - now 5.1.3 is in place the user now sees the short dump and calls the support desk very often.
Has anyone been unfortunate enough to have experienced this before or anyone got any brain waves????
yours thankful in advance and loosing the will to live,
Andy
ps here is the short dump extract:
                                                                                Error analysis
A RAISE statement in the program "CL_GUI_CFW====================CP " raised the
exception
condition "CNTL_ERROR".
Since the exception was not intercepted by a superior program
in the hierarchy, processing was terminated.
Short description of exception condition:
For detailed documentation of the exception condition, use
Transaction SE37 (Function Library). You can take the called
function module from the display of active calls.
How to correct the error
If the error occurred in a non-modified SAP program, you may be
able to find a solution in the SAP note system.
If you have access to the note system yourself, use the following
search criteria:
"RAISE_EXCEPTION"
"CL_GUI_CFW====================CP " or "CL_GUI_CFW====================CM00P "
"UPDATE_VIEW"
or
"CL_GUI_CFW====================CP " "CNTL_ERROR"
or
"SAPMMG01 " "CNTL_ERROR"
If you cannot solve the problem yourself, please send the
following documents to SAP:
1. A hard copy print describing the problem.
   To obtain this, select the "Print" function on the current screen.
2. A suitable hardcopy prinout of the system log.
   To obtain this, call the system log with Transaction SM21
   and select the "Print" function to print out the relevant
   part.
3. If the programs are your own programs or modified SAP programs,
   supply the source code.
   To do this, you can either use the "PRINT" command in the editor or
   print the programs using the report RSINCL00.

Hi Andy,
I would recommend you to upgrade to the latest available ECL Viewer version 6.
Please see SAP note 1083901.
Further please upgrade also your SAPGUI to the latest patch level as explained in note 164203. After this upgrade please un-install your ECL Viewer 5.1.3 by using one of the following mehtods:
Search for WebViewer2d.dll file. If it is present at more than one place then it means ECL Viewer is installed more than once without uninstalling the previous version (You can check the folders and should be able to see all the dll's for ECL Viewer such WebViewer3d.dll/Printing.dll etc to make sure that there is not only single file but the whole installation).
In this case:
A) Uninstall the version integrated with SAP GUI by using SAP Installation scripts. You need to uncheck the 'EAI Viewer' component in 'General Add-on' option.
B) Check add/remove program and if there is an entry like SAP Viewer, uninstall it.
After this search again, and you should not get WebViewer2d.dll file on machine. Now reinstall the latest Viewer. This should solve most of the issue related to inconsistencies.
Then install the latest ECL Viewer 6 and the issue should be solved.
Best regards,
Christoph

Opening more than 1 ECL Viewer window from EasyDMS

I have found that I can open more than one EasyDMS window as long as I am in 2 different directories, much like normal Windows operates. But when I double click on an image, in the first EasyDMS window, the image will open the image but I am unable to open an ECL Viewer window if I double click on an image from the second EasyDMS window. The request seems to hang until I close the ecl viewer from the first EasyDMS window.
Is this a limitation of EasyDMS / ECL Viewer or do I have something not configured correctly?
I am using the Z_EASYDMS_ECL_OPEN_DOCUMENT function module.

We have seen reports about a Community Toolbar extension causing this issue with not being able to open a new tab.
So if you have such a toolbar then start with disabling it.
*Tools > Add-ons > Extensions
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Problem About Date Format in Dashboard

Hi All:
I still have problem about date format in dashboard and dashboard prompt. When I use cast(dealdate as date) in dashboard prompt(coloumn formula of deal_date) and filter view(In edit view of filter coloumn formula) Then It converts the date format from mm/dd/yyyy to yyyy-mm-dd But I want format in dd-mm-yyyy.
ANd also one problem more that is when I use cast function in filter coloumn formula then how I give alias to it. Because it shows same like that cast(deal_date as date) on dashboard filter view.
Pluzz help me to solve this problem
Haroon

Changing the ini files should change the date format. Have you amended the correct instances of the date format? In dbFeatures there is one for every ODBC connection.
For example in my DBFeatures.INI
[ DATA_SOURCE_FEATURE = ODBC_300 ]
DATE_FORMAT = 'dd-mm-yyyy' ;
     TIME_FORMAT = 'hh:mi:ss' ;
     DATE_TIME_FORMAT = 'dd-mm-yyyy hh:mi:ss' ;
     IDENTIFIER_QUOTE_CHAR = '"';Also a file on the presentation side in OracleBI \web\Config called localedefinitions.xml.
Inside that there appears to be defaults for localisations - maybe it is possible to amend your locale in the Administration settings of the dashboard.
However, I haven't tried this sorry.

One problem about ECL Viewer

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