HT5312 Please answer your security questions.

Please answer your security questions.
Password and Security
Ghlb Al ghlb
<Personal Information Edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address and phone number from your post (it's not a good idea to post personal info on any public forum).
If you've forgotten your answers then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

  • TS2446 I do not have the answers Please answer your security questions.

    I do not have the answers Please answer your security questions.
    1.What was the first car you owned?
    2. What was the first concert you attended?

    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT201303 Please answer your security questions. Lost

    Lost

    What's lost ?
    If you can remember them then you can login here and change them : https://appleid.apple.com
    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • Please answer your security questions

    AM forget my two Question and when make reset and send to my mail tell me send and check you email and when go not found any think Need help plz how to fix this issu

    Hello ibrahimfrom6oct,
    Thank you for using Apple Support Communities. 
    The following article provides information on what to do when you have forgotten the answers to your security questions. 
    If you forgot the answers to your Apple ID security questions - Apple Support
    Regards,
    Jeff D. 

  • HT201363 Please answer your security questions.

    Của mình không thấy dòng reset đâu cả
    bạn thấy hình của mình chứ
    Mình dùng thử tài khoản khác rồi vẫn thấy dòng reset nhưng tai khoản mình lại không có
    có ai hiểu lý do không
    bạn có thể  reset security questions. giúp mình không

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • It is asking me to Please answer your security questions.

    i dont remember the answere and it says it will send me an email but the email never arives then i get locked out of my account

    Contact iTunes Custmer Support via Express Lane.

  • HT201303 I forget answer security questions. How to changer answer your security questions?.Please help me!

    I forget answer security questions.
    How to changer answer your security questions.
    Please help me!. Thankyou very much!

    Try going to https://appleid.apple.com/, click 'Manage your account' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and see if you can change your questions/answers, and then click Save at the bottom right.

  • HT5312 no me acuado  de mi Answer your security questions.

    me acount have 30 dola and i can buy because i no remeber  me Answer your security questions.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should work : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option, and you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • I need forgot my answer your security questions

    i deposit 25$ egift itunes walmart store ! i buy gems of game not complete . need answer !  i need forgot my answer your security questions
    please !

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96447)

  • I forget the answer your security questions.

    i forget the answer your security questions.

    They are your security questions.
    Rescue email address and how to reset Apple ID security ...

  • HT201303 not remember answer your security questions.

    not remember answer your security questions.
    HOW???

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • HT5312 Please send me security questions to my rescue emails ... i forgot it and your claver website doesn't give option to request sending it to my rescue mail!!!!!!!

    Please send me security questions to my rescue emails ... i forgot it and your claver website doesn't give option to request sending it to my rescue mail!!!!!!!

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you had a rescue email address (which is not the same thing as an alternate email address) then you would get the reset link on your account - if you aren't getting the link then you don't have one, and you won't be able to add one until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Forgotten answer to security questions

    I forgot what questions I used as security questions &amp; I also forgot the answers to those security questions. How do I fix this? I can't purchase Anything off my iTunes account . It's frustrating. Help please ! Thank you

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99845)

  • HT5312 forgotten answer for security question

    forgotten answer for security question please helpe me as soon as.

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 forgot answers to security questions itunes support is usless need to talk to someone at itunes by phone

    I forgot answers to security questions itunes support is useless I need to talk to someone on the telephone is there a number to call

    If you don't have a rescue email address as described on the page that you posted from then you can contact iTunes Support / Apple in the country where you and your account are based via this page : http://support.apple.com/kb/HT5699

Maybe you are looking for