HT5312 What happens if I never gave a rescue email, but did later and now it won't send an email to reset the answers/questions?

I just got the new iPod 5, and I messed up my security questions (since I set up my iTunes over 2 yers ago) and Apple told me I had to call them to fix it. But...I don't want to call them right now and wouldn't like to in the future. I would like it fixed now and I needed a rescue email. Well, I added another email and it won't allow me to send a rescue emil. Either I'm not seeing where the "Send" button is, (which, could be the case) or they won't allow me to. There's a messag that says, 'You cannot update your account for 8 hours' or something like tha and, like I said, I'd like to purchase this now and while I remember what I'd like and it's fresh in my mind!

An alternate email isn't a rescue email, and it isn't possible to add an actual rescue email without correctly answering two of the questions. If you're desperate enough, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95601)

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When I plug in my iphone to my computer (windows 8) and open itunes, it doesn't show up at all. what can I do to get it on there (it did before and now it won't).

I need help figuring out how to get my iphone to show back up on my itunes on computer
plug it in and nothing shows up.

Hey ashleighd07!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

HT1212 I changed my password and now it won't accept it. I have the most recent update. I think it's IOS7.02. I know what password I used but it won't accept it. Please help

I changed my passwork and now I'm locked out. I know the password that I used but it wouldn't accept it. I have never synced to iTunes. What to do?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I just downloaded the latest version of iTunes on my PC, Window 8 and now it won't recognize my iPhone 4. The device never shows in the menu bar

I just upgraded to 11.1.4.62 and now my iTunes won't recognize my iPhone 4. The device never shows in the menu bar

Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

What happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod

what happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod
please help me!!
thanks

See:
iPod: How to find the serial number
And this previous discussion:
iPod touch Serial number help?: Apple Support Communities

My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like resetting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?

My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
The iphone is updated to the latest ios too
WHAT SHOULD I DO!!!!!!!!!!!???????

This might help
http://support.apple.com/kb/ht3406

So my i just dropped my iPad and now it won't start up. It just keeps turning on and off. Like the apple symbol shows up and then goes away? What happened and is there a way to fix it. I tried restoring and that didn't work

I pretty much stated it in my question. I dropped my iPad and now it won't boot itself up. The apple symbol shows up, then the screen turns all black and weird looking with a strange green color at the bottom, and just turns off. It keeps doing this over and over. What happened and is there a way to fix it? I also tried connecting it to itunes and that doesn't seem to be working. It detects an ipad but can't seem to read anything else. It tells me to try and restore it but I can't. HELP!!!

Try this. It worked for a few users after a drop.
Turn the iPad over and give it a very HARD slap on the back. May take several slaps.
 Cheers, Tom

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I had about $4 and i paid 99c for money in a game but it never gave it to me but still took money from me oh and it said try (null)?

i had about $4 and i paid 99c twise for money in a game but it never gave it to me but still took money from my account oh and it said try (null) when i tryed to by money from the game again and it took money that time to.is it any way to get my money back or get the stuff i paid for?

Are you sure it took your money? If you log into your account in iTunes on a computer does it show in your Purchase History?
If yes the contact iTunes:
How to Get a Refund from the App Store

HT5312 What if you can't remember your rescue email.

What happened if you need to sigh into a account on iTunes and it asked you to give your security questions. I can't remember them and then it tells me to look at my rescue email and I can't remember that so what do I do.

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80644)

What happened to my library? iTunes downloaded it's latest version and my library of over 10,000 songs ripped from over 1,000 cds disappeared! I WANT IT BACK!!!

What happened to my library? iTunes downloaded it's latest version and my library of over 10,000 songs ripped from over 1,000 cds disappeared! I WANT IT BACK!!!

Restore your library from a recent / current backup. If you've failed to maintain a backup of data you obviously regard as valuable, see turingtest2's user tip on Empty/corrupt iTunes library after upgrade/crash.

I updated my Itunes and now I don't have a search option in the Store.. What happened to the Search option?

I updated my Itunes and now I don't have a search option in the Store.. What happened to the Search option?
I used to be able to type a song title in there and an artist and it would show me my options. Now I have no Search option under Store.
Even when you go to the store, there is no way to search for a song.

Hit the '''Alt''' key ''(Cmd for Mac)'' to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark.

Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

I upgraded my iMac to Lion and now it won't keep a wireless connection. Any suggestions on what I can try?

Upgraded my 27" iMac (4 GB memore/3.2 GHz Intel Core i3) to Lion 10.7 and now it won't keep a connection to my wireless. I've had to shift over to working on my MacBook Pro which is also upgraded to Lion but showing no problems whatsoever.
I bought the iMac this summer, refurbished from Apple. I've also never been able to get it to play video ... might or might not be related to the problem here. (yes, I've updated the silverlight)
Any suggestions on what it might be or what I can try?

Have you used Software Update to update to 10.7.1. That update was suppose to fix some WiFi Issues. http://support.apple.com/kb/HT4764

HT5312 What happens if I never gave a rescue email, but did later and now it won't send an email to reset the answers/questions?

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