I had about $4 and i paid 99c for money in a game but it never gave it to me but still took money from me oh and it said try (null)?
i had about $4 and i paid 99c twise for money in a game but it never gave it to me but still took money from my account oh and it said try (null) when i tryed to by money from the game again and it took money that time to.is it any way to get my money back or get the stuff i paid for?
Are you sure it took your money? If you log into your account in iTunes on a computer does it show in your Purchase History?
If yes the contact iTunes:
How to Get a Refund from the App Store
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I bought an ipod touch from someone on craigslist, but he never gave his password to me, and I can't get back into contact with him, so I can't connect it to itunes to restore it, he had the box for the device, so he was legit, so what do I do?
Place the iPod in recovery mode and then restore the iPod via iTunes on the computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???
The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account. -
I am trying to print a PDF file to a legal size paper and I would like for it to fill up the page. How do I do this? I went into the settings and changed it from letter to legal, but it's still printing out the same size. Can someone help me, please?
Are you trying to Print to PDF or are you trying to Print a PDF file to a physical printer?
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I have a separate apple id and my daughter bought a song using my ID rather than hers. She was playing on my computer and bought it, thinking it would download to her phone through the cloud. Now I've got this song that I don't care for and have no use for. Is there a way to get it to her ID short of burning it on to CD and then uploading it to her phone?
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde -
I have a late 2012 iMac and a late 2009 mac mini. I want to know if I can take the 8 GB of ram from the iMac and install it in my mac mini.
According to Cruicial my mac mini could use:
Module Size: 8GB Kit (4GBx2)
Package: 204-pin SODIMM
Feature: DDR3 PC3-8500
Specs: DDR3 PC3-8500 • CL=7 • Unbuffered • NON-ECC • DDR3-1066 • 1.35V • 512Meg x 64
Also According to Cruical my iMac uses:
Module Size: 8GB Kit (4GBx2)
Package: 204-pin SODIMM
Feature: DDR3 PC3-12800
Specs: DDR3 PC3-12800 • CL=11 • Unbuffered • NON-ECC • DDR3-1600 • 1.35V
I want to increase the ram in both computers.
So, can I put the iMac ram in my mac mini and then I'd only have to buy ram for my iMac? Naturally the ulitmate test will be when I actually install it, but having an expectation of success or failure will allow me to plan on what to spend money on.
Thanks,
BearThanks for the responses. I probably wont even try as my priority is Ram for the mac mini. 2 is not enough. 8 for my imac is okay for now.
Somewhere I thought I'd heard that faster Ram would simply clock at the lower speed. It seems that I am incorrect.
Thanks,
Bear -
How to purchase apps in App Store? When I am trying to buy those apps, it is asking for my card details. I have entered my debit card number and then it asked for 3 digit security code. I have entered cvv secure code but it is showing an invalid security
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards. -
've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences. The message says I will get an email to verify but I never get an email. I've checked old email, blocked email, and have low filters on emails. Any ideas?
Hey CarolinQc,
Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
- Scroll down and tap Delete Account, then tap Delete to confirm.
- Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter the password for your previous Apple ID.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Return to Settings > iCloud and sign in with your new Apple ID.
Additional Information:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
Why aren't my scanned photos showing up in iphoto? I have an HP scanner with the option to import directly to iphoto. It says "sending to destination" but it never gets to iphoto. I scanned hundreds of photos several months and it worked fine with the photos going directly into iphoto - now it won't work. Any suggestions?
As the feature is part of your scanner set up nd not iPhoto, you'd need to ask the makers of that for help.
Regards
TD -
My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114119) -
Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.
Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help. -
iphone6 has started bent... HELP!!!
My iPhone 6 is also bent, on the top of the phone. Here is my sad story...
I had the phone in my coat pocket and it felt funny so I pulled it out of its Otterbox to find it was bent.
I dont know how it was bent.
I went to the ATT store where I bought it and where I insured it (5 days old)
They told me to go 40 miles to an Apple Store and see a Genius for a replacement.
Since I had to work all week and didnt have the time to go 40 miles away, I asked them if there was any other option.
They told me to contact the insurance company and they would overnight me a phone, so I contacted the insucance company.
Was not apple care, it was another name...
The insurance company asked for a scan of my DL, a photo of the phone and a photo of the receipt, I provided all three.
Good news!!! for 199.00 they would replace my phone...(I paid 45.00 for the phone)
Shaking my head, I decided to make an appointment with an Apple Genius.
Mind you I have been a purchaser of apple products for 20 years, and had iPhones for many years so far...no reason to think anything odd so far.
I get to the mall, see a Genius who looks at my phone and states "Apple does not replace bent iPhones" I asked why was I told to see her then and waste my day driving out to the mall? she had no idea. She said she would happily replace my phone for 299.00 and walked away...Freehold Raceway Mall NJ
She was rude, then another Genius asked me if I wanted to buy a new phone I said NO! he then asked if there was anything else other wise I should just go...
Yea, rude again...so me and my bent iPhone that turns off all the time are out of luck... -
I have paid twice for an iPod touch game
I had trouble downloading an app for ipod touch and I also accidentally paid twice for it. I reported the problem and iTunes helped with the download problem but didn't refund the money. I have been looking for a way to email somebody but can't find a way. Has anybody else experienced the same thing?
When you received the email statement from Apple regarding the charges, there should be a "Report a Problem" link where you can respond to Apple customer service regarding the problem.
Maybe you are looking for
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