HT5312 What if I don't have a rescue e-mail address, and I forgot all of the answers to my security questions?

What if I forgot all of my security questions, and don't have a rescue email?

Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

Similar Messages

  • HT5312 how and where do i find the answers to my security questions????

    ok so where and how do i change the answers to my security questions??? please make it easy cause tlooking on this iste can be frustrating

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 I want to delete my rescue email address, but I can't remember the answers to my security questions. What should I do?

    I wish to delete and change my rescue email address as I no longer have access to it, however I cannot remember the answers to my security questions and thus cannot change or delete my rescue email address. What should I do?

    To change the questions and answers call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT5312 I do not want to reset my apple I'd! I just can't remember the answers to my security questions! Please help!

    I have forgotten the answers to my security questions and want to download stories for my students!!! I have not had this problem with the other iPads I am in the care of. Please help me resolve this problem.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (79842)

  • HT5312 What if we don't have a rescue email?

    I need help ! I forgot my security
    question answers and I don't have a rescue email.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 What if you don't have a rescue email address?

    I neglected to remember my Security Questions, yet I can't reset them due go the fact I don't have rescue email address.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95502)

  • How can I access my iCloud email account when I don't remember the password and Apple won't accept the answer to my security question?

    I set up an email account with " @me.com". I get a wrong password message when I try to log in. When I try to change my password I get an INcorrect answer message to the security question I'm asked my birth date so I know I have it right, unless I did a typo when I set up the account. When I choose email me the reset password lnk I cannot retrieve the email because it won't accept the password. I wanted to justemail Apple for instructions but cannot find an email address for that. Any help would be appreciated.

    I tried that without any luck. I was hoping I could get Apple to reset it for me or delete the account so I could recreate it or at least tell me what is listed as my birth date, the security question answer.

  • I have released my rescue email address is not a valid address, ie it has been entered incorrectly.  how do i change my rescue email address when i can't remember the answer to my security questions???

    ... realised... sorry

    You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT2731 What if i don not have an existing visa right now and i want to download the free iphone 5s apps?

    I have just made an apple ID but i can not continue downloading free apps because of VISA info which has some problems with my bank. What can i do to start downloading free apps right now?

    You will need to create a new account, and follow the instructions on this page when creating it : http://support.apple.com/kb/HT2534
    If you don't use those instructions then valid credit card details will need to be entered on the account before you will be able to use it download any item from the store

  • I dont know the answers to my security questions and the email you have no longer exists what do I do

    I have not used my account in a long time and I no longer remember the answers to my security questions and I dont know what to do. I called the company and they wont help me unless I have a support package

    Solution may be found if you search in the "More Like This" section over in the right column.

  • HT5312 I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?

    I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
    Every time i want to purchace something i have to answer these questions that i have forgotten !
    Please help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

    When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • What can I do if I forgot the answers to my security question and I don't have a verifying account?

    I'm trying to buy an app, but I have to put the answers to my security questions, and I don't temember them! And I don't have a verifying account to restablish my questions. I don't know what to do!

    Try contacting the ExpressLane at https://Expresslane.apple.com and the iTunes and iTunes Store

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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