HT5312 Where is the option for them to email my Rescue Email the reset?

Where is the option for them to email my Rescue Email the reset? I do not seem to have that option no matter what device I use. The rescue email article in no way answers this as I have been trying to use that in every way I can think of for two hours.

The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not appearing then I assume that you don't have one, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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My program of iTunes for Windows 7 have not the option for ringtone, can you help me? the option for

Hi! I've a problem with my new program Itunes for Windows 7. I've Download the app ISuoneria and i followed the procedure to make my ringtone. But when i wont import the new file on my iphone, there isn't the option Ringtones. I've just download a new version of the Itunes, but don't change. Can you help me?
Thanx so much!!

It's now called Tones. Go to iTunes menu EDIT/PRFERENCES under GENERAL tab, check the Tones Box under Library source to display Tones library in iTunes.

TS3274 Could any IPAD USER please advise how I can go back to the Itunes store/library from the movie, music, etc. page? Only the options for movie/tv/music etc show at the bottom but nothing that will take me back to the side bar. PLEASE HELP, THANKS?

Could any IPAD User please advise how I can go back to the Itunes/Library/Devices side bar from the music, tv, movies pages? The only thing that shows at the bottom are the selections for music/movies/ etc. Thanks

You don't get a sidebar in the iTunes app on the iPad. Your downloaded and synced music, audiobooks and audio podcasts will be in the Music app and your videos and TV shows will be in the Videos app - the iTunes app on the iPad is just the iTunes store.

I forgot the answers to my security questions and do not posses the option to send answers to a rescue email

I forgot the answers to my security questions. I have gone in circles reading over the instructions on how to retrieve them via rescue email, but I do not have that option. I cannot buy music on three out of four of my devices because of my lack of answers to the security questions. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 I have forgotten my security questions and now i cant download a book. I have tried going into apple id management and followed these instructions. The option to send it to my rescue email address is not there.how do i reset them?

I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.

i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.

The Firefox spell checker has the option for me to add custom words to the dicionary. Please tell me how to delete a word from this file of custom words because a mispelled word got in there by mistake.

I want to know how to delete words from the custom dictionary in the spell checker that I put there by mistake.

In your profile directory, the file is '''persdict.dat''' and you should know how to get to your profile. One way is to enter '''about:support''' in the location bar then click on "Open Containing Folder". Or go through the Help menu > Troubleshooting Information > ...
You can edit with wordpad, or notepad++, but not with notepad,
because there is one word per line and you will not see that in notepad after Firefox has updated it.  Update after closing Firefox.
I will have to change my Spell Check documentation to not suggest notepad
:http://dmcritchie.mvps.org/firefox/tab_capacity/001_with_underscore.htm#spellcheck

Why are the options for "When Firefox starts" NOT clickable in Firefox 5? I want to choose "Windows and tabs that where opened last time you accessed the net" but Firefox won't let me.

In the previous version of Firefox one could choose to save tabs so that when Firefox opened, all the tabs from the previous sessions appeared. This was done in Settings > Options > General > Startup. In the menu for the "When Firefox Starts" one had the option for "Windows and tabs that where opened last time you accessed the net." in Firefox 5.0, this menu is gray and not clickable. Help, please?

''Why are the options for "When Firefox starts" NOT clickable in Firefox 5?"
Possibly you are not saving your "browsing history" which is what the session history is tied into.
'''Not saving History''' -- check your settings for '''Tools > options > Privacy'''', make sure you are not clearing more than just cache in "Settings for Clearing History"
* http://img232.imageshack.us/img232/4928/clearcachew.png
* clearing your history at end of session, cache is the only one you would want to clear at end of session, if you don't want to lose things
There are several things that are related to private browsing and not saving History
* Private Browsing Ctrl+Shift+P
* You selected "Never remember history" in first drop-down of Tools > Options Privacy and all of the check marks disappear (See picture above)
* "Permanent private browsing mode" was check-marked under "Use custom settings for history" in the first drop-down of Tools > options > Privacy (see picture above)

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

Where can I find the options for usetopicformat?

Where can I find the options for usetopicformat? It appears that usetopicformat="0" (I'm formatting breadcrumb placeholders) ignores the style sheet and uses the settings in the rh-placeholder string).
I'd like to put settings in a style sheet. But changing to usetopicformat = "1" doesn't seem to help.
Are these "advanced" codes documented anywhere?
The full context is: I'm using a fixed position on the screen so the breadcrumb doesn't scroll (which works) but the classes in the style sheet are ignored.
Extract from topic:
<div id="test" class="test" style="background-color: #ffffff; border: none; padding: 5px; position: fixed;
width: 400px; height: 30px; top: 100px; right: 50px;">
<?rh-placeholder type="breadcrumbs" ph-align="2" sep-char=">" home="Home"
usetopicformat="1" ph-style="font-family:Arial;font-size:10pt;font-weight: normal;font-style: normal;text-decoration: none;" ?>
</div>
Extract from style sheet:
/* Classes below should not scroll.*/
p.test {
      position:fixed
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Output is to Webhelp.
Tom

Hi Tom,
As far as I have found, using the topic style prevents Robo from using it’s own styling for the breadcrumbs. But I saw that it also adds the class ‘breadcrumbs’ to the paragraph holding the breadcrumbs. So you should be able to use the following CSS selector to style the placeholder:
p.breadcrumbs {
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Greet,
Willam

Where is the option for Premium Plus Glossy paper?

I have a new Photosmart B8550 and want to try some prints using glossy Premium Photo Paper. However, in the drop down menu list of the various types of papers to choose from, I don't see any listing for Premium Photo paper!
The entry for 'Advanced Photo Papers' (with the 's', as if it's plural) is there, and there are a couple of entries that say Premium ..a simple premium paper and a matte presentation type. But I don't see anything to indicate a Premium Photo paper. So...very odd since there's is supposedly an actual HP Premium Photo Paper.
Any idea what I have to do to actually see the option for glossy Premium Photo paper?
Thanks,
Chris

[discussion moved to Creating, Editing & Exporting PDFs forum]

Where do I go to pick 3 security questions? I can only find the option for one.

I really want to redeem my code for my free movie, but it wants me to pick three security questions. When I manage my id it only gives me the option for one. Please help.

Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

Why Has Adobe Removed The Option For Individuals To Purchase Software And Not Use The Cloud?

As an individual who has been using Adobe products for about 25 years for my personal use and not as a business, I find the new policy of "renting" the software and using "The Cloud" for, at least in my case, a prohibitive monthly fee, to be totally unacceptable and will result in my no longer being able to afford using Adobe products. I do not understand why Adobe cannot offer their new cloud program for individuals and companies that may wish to use the new system and have the resources to pay in perpertuity, but they should also have the option for those of us who would rather purchase upgrades for whatever programs we use and keep them on our computer without "The Cloud" service.
I am 67 years old and living on a fixed income. I basically use four adobe programs... Photoshop, Premiere, After Effects, and Audition as I do volunteer work at a local non-profit radio and tv organization. If I were to "rent" those individually it would cost $80 per month... so I could take the next deal and get access to all software for $50 per month... I cannot afford either of those. If I could upgrade one or more of the programs every two or three years... keeping them on my computer and not using "The Cloud," then continuing to use the products would be doable. However, being forced into a program that requires a monthly fee and use of "The Cloud" which I do not need to use, seems totally unfair. I certainly understand that there are businesses and individuals who will love the new program, but why not have the option? Or perhaps a "Senior" discount as you do for educators and students?
Something to think about. It seems Adobe may be moving to the "Cable Television" model of monthly fees that will go no where but up.

Hey there, you may have heard that Adobe is continuing to sell and support CS6 for customers who prefer traditional licensing. It's last year's version instead of the latest-and-greatest CC release, but it's something to consider if that's important to you.
As far as a "senior discount" on Adobe software, there has never been one – but one thing to consider is becoming a student or teacher because there is no age restriction on that, in which case you may become eligible for education discounts.
Hope this helps.

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

I am using SURPLUSMETER :) I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card ,

I am using SURPLUSMETER I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card , & Adaptor .
Which one can I use properly to monitor all the wireless Devices in my hous

Actually, none of the options will do what you are looking for it to do. That is because, this application only monitors the traffic from the device it is hosted on. That would also mean that you would have to run a copy on each computer that will access the Internet on your network; note their individual usages, and then, combine them to get an idea of the total usage.
However, if you are only interested in the amount of Wi-Fi traffic that only your computer is seeing, then the "AirPort Network Card" option would be the correct choice.

I am trying to use my IPAD to video students in my conducting class, then email them the video for self evaluation. However, many of the video clips are too long to email. Is there anyway to compress the video clips and still email them so they can view

I am trying to use my IPAD to video students in my conducting class, then email them the video for self evaluation. However, many of the clips are too long to send. Is there a way I can compress the clips and still send them via email so they can open and them using Quicken?
Muzakmn

It depends on the clips' content, their current format, and how much you would need to compress them, but in most cases and with most email systems, it's difficult to impossible to compress a clip enough to be able to get it through the attachment size limits of most email providers and still have the video be comprehensible. You'll probably need to find a web site or other method where you could post the videos for download by the students.
You can try compression and trimming, though, and see if you can get the video small enough to email. An attachment often has to be 3MB or less to go through, though it depends entirely on the email systems on both ends. If you look to the right under "more like this" you'll find similar threads on the subject.
Regards.

HT5312 Where is the option for them to email my Rescue Email the reset?

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