HT5349 can't re-enroll device after having removed it once

I have an issue with a couple of devices I removed but I'd like to re-enroll them. It appears that since I've removed them I can no longer add them. It seems as though they are somehow cached in the system, is there a way to remove their specific records from the database?

Hi Rhys,
Welcome to the forum.
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Thanks,
Stephanie
Stephanie
BTCare Community Manager
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Hello @kylemcauliffe15,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook is displaying an error message that your new SSD is not detected as a bootable device after a factory format. I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. In addition, it will also help if you indicate which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
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[2009-12-30 10:19] synchronizing package lists
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[2009-12-30 10:29] >>> MKINITCPIO SETUP
[2009-12-30 10:29] >>> ----------------
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[2009-12-30 10:29] ==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/arch/kernel26.img
[2009-12-30 10:29] :: Begin build
[2009-12-30 10:29] :: Parsing hook [base]
[2009-12-30 10:29] :: Parsing hook [udev]
[2009-12-30 10:29] :: Parsing hook [autodetect]
[2009-12-30 10:29] :: Parsing hook [pata]
[2009-12-30 10:29] :: Parsing hook [scsi]
[2009-12-30 10:29] :: Parsing hook [sata]
[2009-12-30 10:29] :: Parsing hook [usb]
[2009-12-30 10:29] :: Parsing hook [filesystems]
[2009-12-30 10:29] :: Generating module dependencies
[2009-12-30 10:29] :: Generating image '/boot/arch/kernel26.img'...SUCCESS
[2009-12-30 10:29] ==> SUCCESS
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[2009-12-30 10:29] :: Begin build
[2009-12-30 10:29] :: Parsing hook [base]
[2009-12-30 10:29] :: Parsing hook [udev]
[2009-12-30 10:29] :: Parsing hook [pata]
[2009-12-30 10:29] :: Parsing hook [scsi]
[2009-12-30 10:30] :: Parsing hook [sata]
[2009-12-30 10:30] :: Parsing hook [usb]
[2009-12-30 10:30] :: Parsing hook [filesystems]
[2009-12-30 10:30] :: Generating module dependencies
[2009-12-30 10:30] :: Generating image '/boot/arch/kernel26-fallback.img'...SUCCESS
[2009-12-30 10:30] ==> SUCCESS
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[2009-12-30 10:31] upgraded xorg-server (1.7.3.901-1 -> 1.7.3.902-1)
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Edit: from the chroot'd shell:
[ root@ubuntu ] [ / ]
[ # ] > mkinitcpio -p kernel26
==> Building image "default"
==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/arch/kernel26.img
:: Begin build
:: Parsing hook [base]
:: Parsing hook [udev]
:: Parsing hook [autodetect]
:: Parsing hook [pata]
:: Parsing hook [scsi]
:: Parsing hook [sata]
:: Parsing hook [usb]
:: Parsing hook [filesystems]
:: Generating module dependencies
:: Generating image '/boot/arch/kernel26.img'...SUCCESS
==> SUCCESS
==> Building image "fallback"
==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/arch/kernel26-fallback.img -S autodetect
:: Begin build
:: Parsing hook [base]
:: Parsing hook [udev]
:: Parsing hook [pata]
:: Parsing hook [scsi]
:: Parsing hook [sata]
:: Parsing hook [usb]
:: Parsing hook [filesystems]
:: Generating module dependencies
:: Generating image '/boot/arch/kernel26-fallback.img'...SUCCESS
==> SUCCESS
[ root@ubuntu ] [ / ]
[ # ] > ls /boot/arch
kernel26-fallback.img kernel26.img
I'll try booting with both the disk by UUID and the disk named as /dev/sdb3 in the Grub commands.
Last edited by megajosh2 (2010-01-02 00:17:45)

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