HT5361 Mail thinks it's junk - now what?

When mail says it thinks an email is junk, I have a choice to disagree but what do I do if I agree? When I delete the email does that confirm it is junk?

If you agree, then just leave it alone (i.e., leave it marked as "Junk"). Mail will learn over time based on what you mark as junk, what you leave marked as junk, and what you change to "Not Junk". When you receive junk mail, mark it as "Junk" if Mail hasn't already done so, and then just delete it.

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E-mail conversion to Lion failed, Now what?

I just installed Lion and my e-mail conversion failed. It said to check to be sure there is enough room in my home folder. I have 49GB available on my 15" macBook Pro. HOw do I proceed?

Use Eudora Mailbox Cleaner to do the conversion.

Mail thinks the messages I send are Junk?

I tried to open a message I send in Mail only to find the following message:
"The message from James Hurley <[email protected]> concerning “MyMessage” has not been downloaded from the server. You need to take this account online in order to download it."
When I did a search for a key word I knew to be in the message, the message was found but Mail said: "Mail thinks this message is Junk Mail."
It's one thing for the filter to judge incoming mail as junk, but quite another to judge my outgoing mail as junk. I'll be the judge of that, thank you very much.
I did get a response to the message I sent, so it did go out.
What gives with Mail?
Jim

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? You may be able to fix the issue of sent messages being marked as junk as follows:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).
As to the “You need to take this account online in order to download it” error message, is only this message that has this problem? What type of mail account is this (POP, IMAP, .Mac)? If IMAP or .Mac, what are your Preferences > Accounts > Mailbox Behaviors > Sent settings?
BTW, posting real email addresses in a publicly accessible forum such as this is a bad idea. Posting an email address using placeholders (e.g. [email protected]) is equally informative and keeps the real address undisclosed.

Mail thinks this message is junk mail

Mail thinks an email from the itunes store is junk. It simply states what I have purchased. The email address is [email protected] I find this quite amusing! Hopefully apple fixes this

Hello dw:
Welcome to Apple discussions.
If that happens again, move the message to the inbox.
Barry

TS4002 I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

HT5622 In settings it has a spot to add an e mail address to icloud . What does adding one do ? I haven't finished it by verifying through e mail but my phone keeps saying I am using it for icloudin this phone. Ugh now what ?

In settings it has a spot to add an e mail address to icloud . What does adding one do ? I haven't finished it by verifying through e mail but my phone keeps saying I am using it for icloudin this phone. Ugh now what ?

if it's a message coming from your yahoo account, it means that your account has been compromised, not your phone itself. i would suggest changing the password for your email account

HT201320 I have IOS 7 5S and using mail. Receiving works great. Sending mail will not work. Using Centurylink. On my IOS 6 Iphone 4 it works great. Compared settings and they are identical. Now what?

I have IOS 7 5S and using mail. Receiving works great. Sending mail will not work. Using Centurylink. On my IOS 6 Iphone 4 it works great. Compared settings and they are identical. Now what?

Well, this is a recurring issue for many users...a small percentage of users but still a bug. Report the issue here to Apple: www.apple.com/feedback
iOS7.0.3 will be released next week, which as of now, I know is primarily for an iMessage but hopefully it will clear up some of these email issues some are also having.

My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?

My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?

Give it more time..depending on how large the library is it may take a while. Be patient

When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

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It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

Having mail 4.5 issues- open mail and get a new features message so I must import messages first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports click done to start using mail, but end up with the rainbow wheel? Now What?

Having mail 4.5 issues- open mail and get a new features message that says in order to use the new features, I must import existing messages into the new version first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports I am to click done to start using mail, but end up with the rainbow wheel of death and it also says you cannot use mail until the import is finished? Now What?

Is Mail still "spinning"? If it's been doing that for a while, I'd kill it, using either Activity Monitor or the OS X application picker. Then relaunch Mail and see what happens.
Two "by the ways":
1) Your system details mention an PPC iMac. Since a non-Intel Mac can't run OS X 10.6, you seem to have another Mac. You might want to consider updating your system details.
2) You seem to have been misled by the poor labeling of the message composition fields on this forum into trying to enter your entire post into the "subject" field. In the future, just enter a summary of your post there and the main text into the field below it.

Mozilla didn't work, I deleted it thinking I could download a better version. Since I can't get online, I can't do that. Now what do I do?

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Are you trying to reinstall Firefox? If you open up Internet Explorer on your computer, can you get online? If you can't get online there then you likely have some sort of connection issue.
If you Can get online with Internet Explorer, simply go to [http://www.getfirefox.com www.getfirefox.com], and press the Download Now button. Click "Run" then install Firefox on your machine. If you still have troubles after installing Firefox, please let me know and we can fix those.
[[Installing Firefox on Windows|Installing Firefox on Windows]] has detailed installation information if you would like to read it.

I tried to make Apple ID. The process was interrupted by timeout. Re-attempt says, this email address is in use. "Forgot your Apple ID?" can not be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

I tried to make an Apple ID on iPhone 3GS. The process was interrupted by time-out. Re-attempt says, this e-mail address is already in use. "Forgot your Apple ID?" cannot be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

Solved.

Deleted e-mail account used for Icloud--now I cannot change my info without having that e-mail but it's gone! What do I do?

Deleted e-mail account used for Icloud--now I cannot change my info without having that e-mail but it's gone! What do I do?

Please answer me .
Now I created iCloud Mail Alias on iCloud which name [email protected] Then I want to switch iCloud Mail Alias to be iCloud IMAP.
My problem is I don't want that old mail which my boyfriend used to created - [email protected] and [email protected] - .
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Please.

Earlier i had no problem to att files up to more tan 20Mb. Now it has been impossible to att files dreater than about 3,5 Mb. I use Thunderbird and G-mail , W7 64 bit premium. What is wrong ? Please help me so I can fwd my photos again. Cheers /

Earlier i had no problem to att files up to more tan 20Mb. Now it has been impossible to att files dreater than about 3,5 Mb. I use Thunderbird and G-mail , W7 64 bit premium. What is wrong ?

Hello Ashraf,
Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
Thanks,
Kevin

Mail messages are marked "junk" in the outgoing mail box

For some time all my outgoing email messages have been marked as "junk" in the sent mail box. Today found that if I do not mark my personal information in my address book as "Me" my sent messages are no longer marked "junk". Does anyone know how I can fix the problem so my personal information can be marked "Me"?
iMac intel Mac OS X (10.4.8)
iMac intel Mac OS X (10.4.8)

The following procedure thoroughly gets rid of all the files used by the junk filter, so that Mail creates them anew, and should fix the problem in the cases where the simple procedure provided in my first post doesn’t:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/.
3. Locate LSMMap2 and move it to the Trash. This file stores information about what does and doesn’t constitute junk, and allows the junk filter to learn. Deleting this file is what Preferences > Junk Mail > Reset does. The file was called LSMMap in early versions of Mail; delete that as well if you see it.
4. Locate any MessageRules.plist (Mail 2.x) and/or MessageSorting.plist (Mail 1.x) files and move them to the Desktop. This is where Mail stores all the rules, including the rule that governs what the junk filter does.
5. Locate DefaultCounts and move it to the Trash. This file keeps statistics about the number of messages that have been marked as junk, either automatically by the junk filter or manually by the user.
6. Look for the account folders. The name of each account folder starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server. Open each of the account folders, locate the Junk.mbox or Junk.imapmbox folder within it, and move it to the Trash if present.
7. Go to ~/Library/Mail/Mailboxes/. Locate any Junk.mbox mailboxes there (their name may include the account name in parenthesis), and move them to the Trash.
Note: Steps 5, 6 and 7 may be unnecessary. Also, messages in Junk mailboxes with an .mbox suffix are stored locally and will be lost forever as a result of doing steps 6 and 7. If there is a chance that you have legit messages there that you want to preserve, either try skipping those steps, or move the messages to another mailbox in Mail first, or move Junk.mbox to the Desktop (to be imported back later) instead of to the Trash. Junk mailboxes with an .imapmbox suffix aren’t a concern because they are stored on the server and Mail would rebuild them automatically.
8. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
9. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
10. Go online again if you went offline in step 8.
If the above solves the problem and you don’t have any rules you’d like to preserve or recreating them is not a daunting task, just trash the rules files that were moved to the Desktop and be done with it.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

HT5361 Mail thinks it's junk - now what?

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