HT5457 when I tap on Passbook on my I phone, i then tap app store and itunes wont open so I cant load passbook
I want to set up PASSBOOK since it was installed with os6 however when I open the app on my Iphone it show thw app store button , I tape it and I says cant connect to itunes eventhough i am connect by cable to itunes.....so I cant set up PASSBOOK any suggestions??
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Working now? If not, ask yourself what may have changed just preceding the misbehavior? Add and App? Update one? Update iOS? Anything.
Use iTunes to restore your iOS device to factory settings - Apple Support
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Similar Messages
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started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
How do get rid of the twitter app when there's no trace of it except for update notices on app store and that too with a stranger's id ??
ayk74,
so you have no idea where some of your installed software originally came from? -
In making my apple id ready to using app store and itunes i tap on the none in the credit card but it say me contact itunes spport to solve this problem what have I do ?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I can only get on american app store and itunes when i live in australia
I have an iphone 3g on the optus network in australia. Everything was working fine until a couple of weeks ago when i restarted it by holding down the sleep button and the home button for 10 seconds. When it restarted it came up with iphone is activeated just like i had turned it on for the first time. when i went into the app store and realised it was the american one instead of the australian one. itunes was the same. I cant restore my phone as my computer is currently being repaired. Has anyone had this problem and doen anyone know how to fix it? thanks.
I think you are out of the app buying business until you get your computer back. http://support.apple.com/kb/HT1311
"When you sync your iPhone or iPod touch with your computer, the account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer."
"It is not possible to change the account in use on the device itself or to sync multiple accounts to your mobile device. To change the account you are using on your mobile device, go to your computer and sign in to the iTunes Store with the account you want to use on your mobile device, then sync your iPhone or iPod touch with your computer again. This will transfer the new account information to the mobile device."
You could always sign-in to your account on another computer, but the sync requirement would cause you problems. -
I lost the app store and itunes when i upgraded my 4s to ios7. How do I get it back?
When I upgraded my 4s phone to ios7, I no longer had the app store or itunes, can I get it back and how?
Make sure that you haven't restricted it in the settings - Settings>General>Restrictions>On. If you have it set to on you may have disabled app downloads and that removes the icon from the screen.
Swipe for screen to screen to look for it - it may be hidden in a folder.
You can restore it the home screen quite easily, but this method will restore your home screen to the way it looked "out of the box" and your current home screen structure will be removed.
Anyway the way you can do this is - Settings>General>Reset>Reset Home Screen Layout. -
That really helped but problem still remains with my yahoo mail as I can't access to it due to Chinese language, thanks again for saving my time and pain.
<Edited By Host>Tap Reply if you which to reply to me.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/ae080da5e9afc88c3d 81bf8e8d62a677_zpsc4fd5a10.jpg -
i just got my mac book pro and i am trying to log into my app store and iTunes and i try to log in and it keeps saying you need to review your account what does this mean and what should i do
Please provide the full text of the message and describe at which point in the login progress it is displayed.
In the meantime, make sure you're logging in with the same Apple ID and that the new computer is authorized with that iTunes account. -
I have an iphone 4s with ios 7.0. I'm trying to update to ios 7.1 but I don't have enough storage space because I have so many old messages and this glitch is preventing me from deleting them to free more space.
Try restoring your iPhone. Plug it into iTunes on your computer (current version), let it sync, then choose "Restore" from the iPhone's summary page in iTunes.
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I purchased the wrong version of an app. The vendor told me to contact the app store for a refund. How do i so this????
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
My instagram app icon on my iphone 4 is missing. When I go to the app store and try to reinstall it, it says open. When I search for it on my phone it can't find it? What should I do?
Make sure your phone is connected to the computer and iTunes is open
1. Visit Instagram.com from your computer web browser
2. Click "Download in the app store"
3. It will download and show up in your iTunes
4. Highlight and sync the app to your iPhone (note: it will not show up on your phone, even after it says syncing is complete).
5. In iTunes, select the Instagram icon and click "Remove" or "Uninstall"
6. Click Accept and Uninstall when it asks you to confirm as it will remove instagram and its data from your iPhone
7. Disconnect the phone from the computer
8. Manually reboot the phone after exiting all apps
9. Upon re-start, you will be able to access the app in the App Store, and install it -
I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen. Same thing in itunes, itunes u, app store, and a few other apps won't connect. Safari seems to be working fine.
I had this same problem. Tried everything the internet said including a full restore. Which was terrible. Nothing worked until.....go to general...reset....reset all settings.
You had to go back in and reset anything you customized afterwards, however it does not allow the store to load. Thanks! -
Hi my name is Michelle and I'm having a lot of issues with my iPhone 5 right now
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
My iPod has a glitch in the App Store. When I go to the App Store and click on updates then click on purchased it won't load up my purchased apps it says it is loading then it flashes black and goes to my home screen. How can I fix it??
Have you udated to iOS 6.0.1?
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Can someone please help me!?
Hi Paula_Carlos,
I'm sorry to hear you are having issues with the in-app purchase on your iPhone.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if apps finish updating:
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your deviceHold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy
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