I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen. Same thing in itunes, itunes u, app store, and a few other apps won't connect. Safari seems to be working fine.
I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen. Same thing in itunes, itunes u, app store, and a few other apps won't connect. Safari seems to be working fine.
I had this same problem. Tried everything the internet said including a full restore. Which was terrible. Nothing worked until.....go to general...reset....reset all settings.
You had to go back in and reset anything you customized afterwards, however it does not allow the store to load. Thanks!
Similar Messages
-
Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?
Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":<br />
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
When I double click on a a thumbnail I get a blank screen?
When I double click on a a thumbnail I get a blank screen?
Before anyone can help, they need information to work with. Basic stuff: What version of iPhoto. What version of the Operating System. Details. What were you doing when the problem arose? Did it ever work properly? Step-by-step descriptions of how you got to this issue. If something doesn't work, are there error messages? What happens when you try to do this thing? And what steps have you tried already to solve the issue. With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that a helper is simply guessing. With information, s/he may be able to get your issue resolved sooner. -
Ever since I downloaded FF 4, I try to play Text Twist on 3 different websites and nothing happens. It attempts to load the game and I get a blank screen. All of the other games that I habitually play seem to be working fine. What happened?
I got it working with the help of Live Chat tech support. There was some sort of error happening with my graphics driver... something that was not a problem with my previous version of Photoshop was now a problem with the new version. I updated the graphic card driver and software via the manufacturer's website and that helped me get through.
After updating the driver... at first it felt like I was going backward a bit... I got an expired trial period error again on opening Photoshop the first time, but then I tried again logging out and logging back in to CC as noted previously ( http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately- launch.html ) ... and this time that helped fix the trial error and this time that was not followed by crashing (thanks to the graphics driver update).
I have an ATI Radeon HD 5670 graphics card. The previous version of the driver I was running did not work with Photoshop CC. I have now updated the driver to version 12.104.0.0 and everything is working now.
Thanks to the Live Chat technician who quickly identified my graphics card as the issue! -
I have been playing 7 Little Words game for months and now when I try to log in it gives a "plug-in" code and tells me to download an updated Adobe Flash Player...I have download it 8 times and still now access to this little game....HELP!
https://discussions.apple.com/docs/DOC-3591
-
Hi. Today I was reinstalling the facebook app. While the app was loading I went on the AIM app. My Ipod, once on the AIM app, froze. I held the sleep/wake button for several seconds and it still did not lock or turn off. I then held the home button and the sleep/wake button at the same time for several seconds, and it finally did turn off. I waited about a minute and when I held in the power button for several seconds and all I got was the apple screen and then it had the picture that said plug into itunes. I plugged it in my computer and itunes opened. My Ipod still had the picture that said plug into itunes. Im very upset about this. I have an 8gb, 4g, 9 month old Ipod touch. No problems with it until now. My warranty expires in February of 2011. Is there anything I can do at home to fix this? I did go on the common problems page and tried it and my Ipod still did not work. I have an apple store about an hour away from me. Is it nessasary to go to the store? Anything I can do at home? I appreciate your time and answers.
Thank you,
MirandaThat happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!
-
The App Store won't connect but the Internet Is working fine? Help
Please help my App Store keeps saying it won't connect and now my apps don't work either, but my Internet is connected.
Anyone know how to fix this?Hi Gackerman1953,
Thanks for visiting Apple Support Communities.
Try these steps if you cannot connect to the iTunes App Store but your internet connection seems fine:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy -
I have checked my system requirements i have unistalled itunes and quick time from my computer and reinstalled everything and now i still have the same problem. i try to watch a movie the screen goes black and then a windows box pops up stating itunes has stopped working and they are checking for a solution. The solution is the same i need to download the new itunes from apple. i did this same problem. any suggesttions?????????
Try the following user tip from b noir:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
tt2 -
Thunderbird was working and then for no reason it stopped downloading emails from the web server. I can access my emails in the web server okay. I have tried to remove my account and then add it again as a new account but I get a message saying that Thunderbird cannot find the email server. I have also tried to uninstall and reinstall Thunderbird but with the same result. I have also tried to remove the default mail server but have been unable to do so. How can I fix this?
I figured out a workaround.... Since I can get e-mails to populate via iSync and my other computer is running Leopard (it's a powerpc chip and can't run Snow Leopard), I added the account on the other computer and got the new account to populate into my SL machine with iSync. I don't like that I can't actually add the account directly, but at least this got me working.
-
I download a suggested "update" from the App Store for my iPhoto yesterday. Now when I try and open my iPhoto, I get a grey screen with the rotating circle icon in the middle......that just keeps rotating. Ergo, it won't open!!! Before the "download" all was fine in Heaven & Earth....now, I'm a little peeved.
Anyone have a suggestion?
Thanks,
Wayne K.
ps Have a good day, God Bless America ...............and be weary of iPhoto update downloads,very weary.No need to be wary of iPhoto updates however it is a good idea to follow the instructions when updating. I haven't updated iPhoto from the App Store before however it should not be much different than doing a DVD update. Here are instructions on updating the library:
http://support.apple.com/kb/HT4431 -
Email won't connect to server? Was working fine.
Woke up this morning and my iPad won't connect to my email server all of a sudden. I've followed all of the advice about deleting the account, turning off the iPad, and re-adding the account, to no avail, is anyone else experiencing this problem?
Do you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I cannot access my mail. When I try I just get a blank divided screen which is frozen. Also in settings when I press the mail calendar icon nothing happens except the settings screen freezes. Not very computer literate.
Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider. -
Installed IOS7 on iPad 3: now "iPad is disabled"???
Any ideas what's going on here and how to fix?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
What does Apple plan to do about the runtime DLL error your
download has created?Hi Fmconnc,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari
Maybe you are looking for
-
Delete Track from iTunes Library if in User Playlist
Hello I want to delete [music] tracks from the main iTunes [10.7] library if they are in a user playlist. I saw (on dougscripts.com) an approach where the database id was obtained from the track in the playlist and this was then used to delete from t
-
os10.5.8 downloaded addon not beta(3.6.13)
-
Installing oracle 10gr2 and applying 10.2.0.3 patchset on sun sparc 64bit
dear all, im planning to install oracle 10gr2 on sun solaris sparc(64bit). kindly provide the steps specific to configuring kernal parameters. details: On Solaris 10 sparc 64-bit uname -r 5.10 provide the steps to configure the kernal parameters with
-
HT1420 Can I see a list of authorized computers?
I have five authorized computers. I understand I can deauthorize all of them and then reauthorize them one at a time, but can I see a list of what is currently authorized?
-
Hai, Expect an answer from you gurus for a strange problem which I face right now. I had a TMG and it was working fine. Now I had to transport it to another landscape and after the transport, the TMG seems to be lost. While transporting, the concerne