HT5569 I can't connect my WIFI to my router and its not giving me any networks to join or connecting to anything wireless.
Is there anyway I can talk to a tech person?
You are not addressing Apple here. We are all just users like yourself
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Is it this?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Similar Messages
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I'm setting up Apple IDs, and its not giving me the option to set up a rescue email. I've set up Apple ID's in the past, and its always given me the option. How can I add a rescue email?
You can find the instructions here. I removed the screenshots but the text is copied below.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field. -
I baught a ringtone a few months back and I just now got a iPhone again but I can't find that ringtone and its not on iTunes any more either how can I get it back
Graceruiz515 wrote:
Really
Really... -
My ipad mini 3 is not showing that it is connected to the wifi, but it is saying it is not connected to the internet. I have reset network settings and then reset all settings and it has not worked. I have tried to change it to static and change the IP address and the subnet mask and that is not working either. I have also tried to use the wifi in different places and that doesn't work either. Please help!!!! iPad is useless without the internet.
1. Set router back to Auto DHCP.
2. Turn off router for 30 seconds and on again.
3. Re-boot iPad. -
Can someone please help with this. Thanks. I have tried to find drivers but none are availble on the Canon site.
Do you have iPhoto installed? If you do, you can set it to recognize the camera. iPhoto / Preferences / General
This is what it looks like in OS 10.8.2. The key is the line "Connecting camera opens:" There may be other Applications listed as well, depending on what is installed.
To my knowledge this works with any camera. -
I can't update my Pages'9 4.3 and its not compatible with newer versions???
Hi
I have had no problems with my Pages 4.3 which i installed a year ago, until the last month or 2. I have the app on my ipad but when i send pages docs from my ipad to my computer my computer tells me that i have an older version of pages and it wont open it, somethimes i can open but only view. I have Lion but cant pgrade my computer any further than that now since its an older machine now. So how can i work this on both? and why can i down load an application las year for it to be soo out of date that it doesnt function properly now?? realy fed up with appl about this, its causing me massive probems with my course work. I'm obviously now going to buy a whole new mac book to use pages. Any add ons or patches available for this combatibiluty issue? or anyone else have this problem?IT could be that your iPad had upgraded to newer Pages or it can be that iCloud has. Send you documents through other channels like Dropbox or Mail
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Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3. -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
I have an Ipad mini with IOS7. A few days ago I began to have problems with wifi connectivity. I can connect to wifi with Google but cannot navigate in Safari nor any of my aps are able to acess wifi. Very strange. Not sure what to do!
Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You may have to re enter your Wi-Fi password.
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections -
hello
I have an Iphone 3, but I had a problem with the wifi connection when I want to connect the wifi icon is gray and I can choose to access the wifiRead here:
http://support.apple.com/kb/ts1559
If nothing works, you most likely have a hardware issue. -
Hello. I have an iphone 5s and i can not activate imessage nor facetime. I followed all the steps provided by the apple page and still i can not make it connect. The phone is connected to wifi at all times and has ios 8.
Can you send SMS by using the mobile data network instead of Wi-Fi? I had the same problem setting up my 5s from a backup of my 4s. Only after I sent an SMS via mobile data network, somehow iMessage and FaceTime got activated a couple of minutes later without me doing anything else.
I even changed my Apple ID password, because at one point I could not log into my account when iMessage asked for my account details.
If you have difficulty activating FaceTime or iMessage - Apple Support -
I have been having trouble connecting to my wifi on my ipad mini but my iPod is just fine......it will connect and then say "Unable to connect to network" I've tried resetting my ipad mini and turning off my router for 30 seconds and its not working.
What TC do you have? Model number direct from the base is a big help, it will be A1 followed by 3 numbers.. eg
A1409 Gen 4.. The new AC is A1470
How is it setup?
I need the whole network setup. what modem/router, how is the TC connected etc??
I also need to know what IP the ipod gets, so I can see what mode the TC or network router is working in. -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
my iphone 4 does not appear in my(windows 7) lap top, when i connect i can hear the sound of usb connected, but its not appear in the itunes or computer, and its not charging when i connected to the laptop as well, bit confusing, help please
Take a look at this link, http://support.apple.com/kb/TS1538
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Just bought the ipad4 and can't log into facebook. Times out and tells me to check my network connection. Anyone having the same problem or any ideas?
Hey barnsieno10,
Thanks for using Apple Support Communities.
Looks like sign in issue, This article is a great resource for the message you are receiving.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Have a nice day,
Mario
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