HT5621 i cloud log in problem

I have Apple ID & PW, but can not log into icloud.
What do I need to do next?

Hi kleetraveler,
Thanks for visiting Apple Support Communities.
If you are signing into iCloud for the first time, make sure that the email associated with your Apple ID is verified:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
You may also find the troubleshooting steps in this article helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Cheers,
Jeremy

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I cloud log in problem

an error occur while trying to log in to icloud account while i try to log in to my icloud account and i cannot login to any email and i lost all my contacts

OOnly way is to get him to delete it from his iTunes, it's going to be saved on his PC and linked to his icloud account. Without that/password you're stuck.
ITs it's a great security feature - I had my iPhone 5 white 32gb stolen on sat in Prague, they don't realise they stole a brick.
as for the email error - are you using the correct username and password? If it's not what the phone was set up with, the same above applies - you should log onto icloud.com to check if it's working or not

Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys

New log rotation problem

I have resolved some log rotation problem...I have set del log rtation by size...and now the first time the log rotate,but then the output continue to go on the lod with the extension .log001 and not on the configured file.
why?

no,it the server rotates the log only the first time but then it continues to write on the .log001.On the original file it continues to write some server exception.
the server launch line in the scritp is the follow
nohup "$JAVA_HOME/bin/java" ${JAVA_VM} ${JAVA_OPTIONS_NODE} ${JAVA_OPTIONS} \
Dweblogic.Name=${SERVER_NAME} \
Dweblogic.ProductionModeEnabled=${PRODUCTION_MODE} \
Djava.security.policy="${WL_HOME}/server/lib/weblogic.policy" \
Dweblogic.Stdout=/u02/bea/weblogic81/mydomain/mydomain_LOG/myserver_Admin.log \
Dweblogic.Stderr=/u02/bea/weblogic81/mydomain/mydomain_LOG/myserver_Admin.log \
weblogic.Server > /dev/null &
and the config.xml part for the server configuration is the follow
<Server COMEnabled="true" CompleteMessageTimeout="0"
ConsoleInputEnabled="false" EnabledForDomainLog="true"
ExpectedToRun="false" JDBCLogFileName="./mydomain_LOG/jdbc.log"
JDBCLoggingEnabled="true" JavaCompiler="javac"
ListenAddress="10.2.1.16" ListenPort="10001"
MaxMessageSize="100000000" Name="myserver_Admin"
ServerVersion="8.1.3.0" SocketReaderTimeoutMaxMillis="10"
StagingMode="nostage" StdoutDebugEnabled="true"
StdoutEnabled="true" StdoutSeverityLevel="16" TransactionLogFilePrefix="../myserver_LOG/myserverAdminTransaction.log">
<SSL Enabled="false" IdentityAndTrustLocations="KeyStores"
ListenPort="10002" Name="myserver_Admin"/>
<Log FileCount="4" FileMinSize="30"
FileName="/u02/bea/weblogic81/mydomain/mydomain_LOG/myserver_Admin.log"
FileTimeSpan="1" Name="myserver_Admin"
NumberOfFilesLimited="true" RotationType="bySize"/>
<WebServer LogFileCount="2" LogFileLimitEnabled="true"
LogFileName="./mydomain_LOG/access.log"
LogRotationPeriodMins="360" LogRotationType="size"
MaxLogFileSizeKBytes="20000" Name="myserver_Admin"/>

Log in problems-please help!

Hi everybody!
I repost my log in problems with some uppdate info, it may help someone to come up with a solution....I am no computer expert, so please excuse my way of describing this problem.
I switched my Mac off manually after having been frozen from the sleep mode.
I have 2 accounts, one admin and one regular. I try to log into my admin, and I get the message "You are unable to log in to the user "my username" at this time".
I restart the computer, same problem again. I can log in to my second account with no problem. I reinstall OS X, same problem again. I ran the disk utility from the installation CD, even changed the passwords and I am still gettig the same message. Neither can I log in when in safe mode.
I would appreciate any suggestion, since my admin account contains valuable data and to reinstal/restore everything will be a pain..and probably impossible. Moreover, the data are encoded in the file vault and I cannot open them from my regular account, or can I? I have tried to open the sparseimage file in the admin user catalog, but I get "no mountable file systems".
Is there any hope? Or should I return my Mac to Apple, in 3 days my one year guarantee expires....
Thanks
Evacha
iMac G5 Mac OS X (10.4.6)

"no mountable file systems"
Sorry to hear of your difficulties, but unfortunately, the above message suggests that your data is likely permanently lost.
When data is stored in a disk image, damage to any portion of that image has the potential to render all of the files on the image inaccessible. Shutting off the power to the computer without "shutting down" normally increases the risk of damage to the directory in general, but if the image was actually mounted at the time, then damage could also occur to the directory in the disk image. Sometimes such errors may be repairable, but with "FileVault", the disk image is encrypted, reducing the chances of a successful recovery. It is unfortunate that nobody told you that maintaining up to date backups is essential when working with "FileVault" protected accounts.
" the data are encoded in the file vault and I cannot open them from my regular account, or can I?"
Normally, only the owner of the ".sparseimage" used in "Filevault" is able to access the image to attempt to open it - this is strictly a permissions issue and has nothing to do with encryption. If someone other than the owner attempts to open the disk image, the message is something like "Filesystem failed to mount... permissions denied". If the permissions are changed such that other users are allowed to use the ".sparseimage", the they would normally be prompted for the password and be allowed to mount the image. However, the "no mountable file systems" error indicates a problem with the image itself.
It is not likely to succeed because I think the filesystem needs to be mounted for this to work, but there is no harm in trying to repair the disk image. Control-click on the "user.sparseimage" file and select "Get Info" from the contextual menu. Under ownership and permissions, change the "Owner" to the second user, or else give "Owner", "Group" and "Other" "Read & Write" access, then follow the instructions in this document:
http://docs.info.apple.com/article.html?artnum=25695
You could also try some of the strategies described in this hint, but again, the probability of success is low:
http://www.macosxhints.com/article.php?story=20050326041757989
I don't think you will be able to return your computer - check the documentation to make sure, but I think the "one year" only covers repairs if there is an actual physical defect - perhaps what is responsible for the original sleep problem. However, if you suspect you may have a lemon, you might want to consider buying two more years of AppleCare coverage as insurance, but I think it has to be activated before the original 1 year is up so you would have to hurry. But so far, I don't see any solid evidence of a defect - loss of the user data can be attributed to cutting the power without shutting down, which you said you have done more than once.

Log on problem

Hi to all, I've a log in problem. One year ago i Signed in in spotify with facebook account with my current email. About 6 months ago i deleted my facebook account permanently Now,i would create a new account from my email, and system says that email is already in use (when i was registered with facebook. account) So now i Signed in with an another email, but i would change this settings to my original email. What can I do?I cannot find the solution. Thanks.

Hi @danicapacubas ,
Welcome to the HP Forums!
It is a great place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you are only able to log into a temporary account and cannot access your files. Temporary accounts are intended for guests which is why you are unable to access your files.
Have you tried logging in as administrator?
What is your exact model of HP notebook.
How Do I Find My Model Number or Product Number?
What Operating System are you running?
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Major log-in problems at the moment. Is XP to blam...

There are quite a few threads on log-in problems at the moment and the Moderators have taken an interest e.g. https://community.bt.com/t5/Other-Broadband-Queries/Email-log-in-issues-for-over-a-week/m-p/1145486/...
I've have asked here in several threads if BT has an issue with XP.
At the moment I cannot log-in on my XP desktop. I've tried IE8, Chrome & Firefox. I've not installed Safari - yet.
The screen stays white and says 'connecting to BT' and stays like that for ages.
Is anyone else having this problem. If so, are you on XP?

Taffy078 wrote:
There are quite a few threads on log-in problems at the moment and the Moderators have taken an interest e.g. https://community.bt.com/t5/Other-Broadband-Queries/Email-log-in-issues-for-over-a-week/m-p/1145486/...
I've have asked here in several threads if BT has an issue with XP.
At the moment I cannot log-in on my XP desktop. I've tried IE8, Chrome & Firefox. I've not installed Safari - yet.
The screen stays white and says 'connecting to BT' and stays like that for ages.
Is anyone else having this problem. If so, are you on XP?
BT websites have problems with IE8. XP and Google Chrome do not have the same issues. I notice that if you click on the email tab in the forum using Google chrome you need to login to your BT ID before logging in to your email.
With IE8 when I use my standard link to the forum it does not display the blue bar with the email tab.
Using XP you have the luxury of using Outlook Express to handle your emails. IMHO this is by far the best email client to use for HOME use.
I would suggest you concentrate on why you are having problems with XP and Google Chrome as the XP, IE8 and BT issues are unlikely to be fixed.

Everytime I log into creative cloud I get an error saying either account maintenance or this section of creative cloud is experiencing problems

Cleared cache, site comes. Click to download creative cloud app (this is a new work laptop), sign in. Error comes up after a few seconds.
Been happening for about 12 hours now. Really need to get my work software running on my work laptop....

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Windows 8.1 with creative cloud logged in makes Desktop slow, anyone else have this behavior?

So I had this problem I was trying to figure out for the last week with a new laptop. When I installed the laptop everything was lightning fast. After I finished installing all the software, Windows desktop was slow, particularly starting applications like task manager would show a blank dialog for 30 seconds. Outlook, would be laggy and CrashPlan Desktop application would take 2 minutes to get past the splash screen.
To figure this out, I created a 2nd user on the system and everything was fast again. So I started copying data from one user to the other. When I started connecting applications, I noticed the Desktop slow again after logging into Create Cloud. I then logged out and checked. Definitely has to do with being logged into Creative Cloud. Anyone else have this behavior?

I have tried lots of fixes including renaming files. The only thing that works for me is to remove the following windows updates:
KB2995388
KB2975719
Turn off auto updates before you start as you need to reboot afterwards.
I set auto update to the download but let me choose option otherwise these 2 re install themselves.
I'm hanging on for our free upgrade to Win 10 now....

BT cloud zipped files problem

Hiya there
I have encountered a really strange problem on my BT cloud storage I first noticed it after zipping some pictures on my computer and uploading the zipped file, then trying to share them, I get this message.
Now I know for a fact nothing is DRM protected, I uploaded a few images by themselves (without zipping) and was able to obtain a link to share, but as soon as I zipped the SAME pictures I got the message above ? Now this only seems to affect my zipped images and not say a zipped .exe file.
Does anyone have any clues as to why I cannot share zipped pictures .. note they are all mine, taken my me, zipped by me and none have any DRM attributes (as proved when uploaded as a single unzipped file)
Looking forward to any hints as to why this may be
Z
Solved!
Go to Solution.

ZooBurner wrote:
Hiya there
thanks for your reply, I have suspected something like you suggested but i don't find any of the properties you suggest under the security tab..that being said I dont realy understand the way Windows 7 security permissions work at all. I was using a standard account so i logged onto the admin account zipped the files and uploaded, same result though.
I have succesfully shared the file via uploading it to my webspace and dropbox both were very easy and worked well, so if it is a permissions thing then its not a universally applied or enforced one !!
I do thank you for your time though and will continue to work on this one, I'm wondering if it is a permission that is applied at the BT Cloud end ?
PS I have also succesfully shared the same file via Onedrive and Googledrive !!
Many thanks
Z
This may help the situation and lead towards a solution:-
The problem may well lie with the BT Cloud software. It could be just a quirk with FSecure.
The attribute"wmpnetworksvc" I had mentioned is not there in the security properties of the .zip file, and must be added.
If you view the file listing in "My Pictures" folder, or wherever it's held, then select the option "Share With" and then progress to "everyone". Then that attribute is added to your .zip file.
You will note that if you check the properties of a normal .jpeg file that the atttribute "WMPNetworkSvc" is already there, (as a read only file).

BT Cloud - Supported Browser problem

Following the all clear with the BT Cloud service problems I logged onto https://www.btcloud.bt.com and found that my Browser, ie8 is unsupported?
Does anyone know why this browser is now unsupported as it was working ok last week. Is there a definitive list of supported browsers as the "Supported Bowsers" link only points to the generic BT Cloud help pages.
When logged into the main online BT Cloud page all the symbols and text are corrupted but I appear to have access to my files. Is the service still broken, does anyone have the same problems?
Your help would be appreciated since we now have a deadline to export our BT Vault files before they are lost...

I have not seen any other posts of someone having problems with cloud and IE8. maybe the recent changes to cloud have caused you a problem - as you cannot upgrade IE8 on XP you can try using firefox and see it that works
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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Adobe Creative Cloud nothing but problems so far...

First of all. I am asked to sign in and accept agreements multiple times a day, almost everytime I open a program. The creative cloud application sign me out constantly.
Second, my programs all hang when they open. Illustrator may take up to a minute to actually open. It's only the Adobe programs that hang, all other programs on my computer respond quickly as they should.
Third, Bridge starts quickly but takes forever to populate the folder panel and show anything. It's just maddening!
So are these bugs that will be fixed or am I stuck with this behavior?

Just bought and installed PS and LR via CC both apps installed and are in the correct win dir. Neither app will launch (tho PS does very quickly flash the splash screen before closing). I have tried the fix at http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html, it did not work. I done a system restore and went trough the whole CC install process again, but still LR nor PS will open.I have tried disconnecting from the internet before launch but also with no success. Have updated graphic the card driver and have all the latest windows drivers installed. Have spent many hours now trying to find a fix. Any ideas?
Sony VAIO (laptop)
Windows 8.1 Pro (genuine)
i7-3632, 16GB RAM, AMD Radon HD 7600, 1TB SSD
Have now done a clean re-install of Windows 8.1 Pro from CD. Still having same problems, tho LR will now open but is in some sort of limited mode eg; Develop and Map module disabled. Please renew your membership to reactivate. Photoshop no change Splash Screen and then nothing.
I have tried signing out and in of Adobe Creative Cloud (no change), also under Apps when signed in, it says Photoshop CC (2014) and Lightroom 5 are both Up to date with a green tick. My online account says it is paid and current.
side note; have also disabled all firewalls and AV still no change.
Getting very close to being over CC... Many hours wasted and still not working!!!
Someone said "use pirated software, at least it works"...

Why can't Adobe help me in resolving account log in problems?

I am in a bit of a situation - which is at an absolute level of frustration. I have been a loyal user of Adobe products since I have purchased a full version of CS2, then full CS5.1 Design Suite premium.
I am a loyal user, and it's frustrating because after I purchased the CS2 (which I liked and was accustomed to) I attempted to install on a new pc after hard-drive crash....it would not work. I contacted Adobe support at this time...several times...only to be told that it's due to "my older version of CS2 would not work with new Windows software and I needed to purchase a new upgrade"....which in the end WAS NOT the case, it was due to Adobe not supporting the servers for registration.....in the end, I dropped all the money to upgrade to the CS5.1. I am a loyal user, but not a rich one.
Recently - I upgraded my pc and went to load on my CS5.1 onto my pc...but alas, I cannot locate the disks and am thinking these were possibly lost in recent household move. But no worries...I registered with Adobe and I can find some solution...right? I then attempted to look into upgrading to the new cloud, and wanted to use my previous information and registered serial number to do this and get the upgrade...but I cannot as I cannot log into my Adobe account????
I did not log into my Adobe account which was using an old "unaccessible" email account for awhile, and once I tried to log in, Adobe told me I had to "verify my account" by checking my email (which I cannot access any longer). I had to then "create" a new account to get into the Adobe live chat...which I did. They then told me, after 3 separate chat sessions - each time they would inform the correct persons / department, and within 3 days I would have some contact back. I then received an email with the following:
Hello Luther,
Thank you for contacting Adobe.
This email is in response to your request to change the email address from "OLD EMAIL ADDRESS" to "NEW EMAIL".
We apologize for the delay in response and appreciate your patience in this regards. We had received a request to change the email address as mentioned above, after checking the details, we found that you have accounts with both the email address. Hence, we request you to please update this case
* If we can change the email address by canceling the new account since you do not have any serial number's registered or
* If you have any email address apart from the one that was mentioned above in order to change the email address on the old one to the new one
We request you to please update this case with your concern, so that we can check and help you with your request.
If you have any further questions, please update the case or contact us back via Live Chat, by referring your Customer Identification # : NUMBER FOR OPEN CASE. Below is the URL that you need to contact our Customer Service team.
URL : http://www.adobe.com/aboutadobe/contact.html
Regards,
Adobe Customer Service
So, I contacted LIve Chat again, and they then tell me to put the notes to close the account in the open case...I do this, and now I went back to check, the case is no longer open, and when I logged into my current account...NO regitration information on my account...and no ability to upgrade. I am at a loss here? I have tried to explain my situation and with my past experience, I am not understanding why Adobe would treat customers in this fashion do the little guys not matter or??? - I'm not using their software for illegitimate reasons, nor making some fortune using their products or??? I just want to use what I have legitimately paid for (which I have a print out of the proof of registration - but it does not list the S/N# and when I tried to enter from my pc as I am still currently using on my home desktop) the Adobe website would not take the number (possilby because it's registered in my old account or????
I am at a loss as to what to do now - try different software by different mfg? I am sure that my departure would not matter - but I cannot believe I am the only person out there that has experienced this type of situation and hitting this type of brick wall in trying to (get this) spend more money with Adobe. I guess I could bite the bullet and just drop full amount for new full cloud...but I should be able to use my "upgrade" as I HAVE paid for CS5.1 and should be allowed? Correct?

Windows and IE 11 are up to date with the latest updates from last Tuesday. The latest Java is installed as is Flash Player. Here is a URL for a video I cannot view.
https://helpx.adobe.com/photoshop/how-to/photoshop-cc.html?set=photoshop--get-started--ove rview

Fehlerhaftes Creative Cloud Abonnement und Probleme mit dem Support von Adobe

Liebe Adobe Gemeinschaft.
Vor ca. einem Jahr bin ich in die Adobe Creative Cloud eingestiegen obschon ich etwas dagegen war. Meine Kreditkarten Informationen einfach so bekannt zu geben.
Alles lief ohne Probleme ein halbes Jahr lang bis wir die Kreditkarteninformationen wechseln mussten.
Es gab bereits Probleme mit der Mehrwertsteuer aber wir dann in eine Team Cloud wechseln wollten wurden uns ein zu hoher Betrag abgerechnet. Wir beanstandeten diesen zu hohen Betrag aber nicht einmal Adobe Support war
im Stande dies zu ändern und bat uns abzuwarten da Sie intern dies klähren wollten. Ein paar Tage später hatten wir plötzlich anstelle eines tieferen Betrages ein "Neues" Abonnement auf der Kreditkarte belastet. Eine erneute Beanstandung
mit dem Support ergab weiterhin Probleme mit interner Software seitens Abobe und man könne momentan nichts tun. Wir wissen vom Vorfall dass Adobe vor Jahren mehrerer Millionen Kreditkartendaten gestohlen wurde, so sorgfälltig
geht Adobe mit externen Daten um. Schade um diesen Giganten der nicht einmal sowas auf die reihe kriegt.
Nun gelang es mir vergangenen Sonntag mein Abonnemt in meiner Cloud einstellung zu stornieren aber siehe da zwei Tage später bedankt sich Adobe bei meiner "neuen" Bestellung. Nun werden mir Monatlich vier Einzelplatz Lizenzen
a 88.95 (384.25) Franken abgebucht und mir sind die Hände gebunden. Adobe schafft es nicht meine Abos weder zu verwalten noch zu korrigieren. Der Support selber versteht nicht einmal richtig Deutsch. Schade solche Mitarbeiter zu beschäftigen!
Der Support ist kaum erreichbar, nur Telefonisch und sonst kommt man zu einem chat, hat jemand für mich eine E-mail Adresse? Ich finde diese Art und Weise wie mit Kunden umgegangen wird einfach schade. Keine Hilfe mehr bzw. geschultes Personal welches
im Stande ist einem zu helfen bzw. Probleme zu lösen.
Ich werde versuchen in Zukunft bei Avid oder Final cut mein Glück zu finden, dieser Adobe Software Konzern ist einfach nicht in der Lage eine saubere faire korrekte und freundliche Dienstleistung anzubieten.
Henry Maurer
Switzerland

Hallo Mylenium
Vielen Dank! Genau das habe ich nun alles in die Wege geleitet, aber ich renn jetzt meinem Geld etwas hinterher. Warum schafft es ein solcher Konzern nicht sowas in den Griff zu bekommen? Da storniert man seine Mitgliedschaft und schwubs
hat man ein neues Abonnement welches auch noch mehr kostet! Sind DIE doff?
Ich war noch nie ein Cloud Fan aber jder denkt Heutzutage das ist doch eine coole Sache weil Apple damit angefangen hat oder was? Hauptsache man kann sich Cloud nennen. Wahnsinn wie Kreative!
Andere Möglichkeiten gibt es ja nicht! Schade drum. Ich sehne mich nach einer Installationsdatei via CD oder DVD ohne dass Dir einer täglich vorschreibt was Du zu tun und lassen hast und Dich monatlich daran erinnert für etwas zu bezahlen
welches nicht einmal wirklich toll funktioniert. Oder funktioniert Dein "Untertitler" bei Premiere? Haha nicht einmal der Support von Adobe wusste wie er geht und verwies mich auf Adobe TV!
Henry

Log on problem India: Invalid character

Dear all,
we have running a BI 7.0 Portal. We have a guidline how to set up the Internet-Settings (IE 6) for using the portal. It works fine for all our subsituaries, with exeption of India.
In India, we get the log on screen and we can enter the user name and PW. By confirming this data, we receice the message:
Line: 2
Char: 1
Code: 0
Error: Invalid character
Additionaly we receive the following message:
Line: 1161
Char: 1
Error: 'EPCM.getSAPTop().gHistoryFrameworkObj'is null or not an object
Code: 0
Do you know how to analyse or solve the problem?
Thanks!
XmxhX
Edited by: XmchX on Mar 19, 2008 8:20 AM

Hello,
See this thread and see whthere its applicable to you,
Error while accessing portal.....
Thanks
Chandran

HT5621 i cloud log in problem

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