HT5622 Since changing my Apple ID password today, I continue to get error messages saying that the server cannot connect to the internet on my iPad. But I connect to the internet fine. It just doesn't connect to Facetime. Yes I did verify the email add
Can anyone tell me why my iMessage no longer acepts my newly reset password since resetting it today. I did verify my new pasword on Apple.com...
dsbuck
I would restore the iPod to factory defaults/new iPod on your computer and start over. It appears the iPod is associated with another account. Any media that came with the iPod does not belong to you and di not transfer with the iPod hardware.
Similar Messages
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hello,
i am trying to purchase an application from ITUNES store since few days, each time i try to buy it i get a message saying this product is locked, bearing in mind taht i have bought many applications from ITUNES store for teh past few years.
can you help me please?http://www.apple.com/support/itunes/contact/
Contact iTunes and ask them. This is just a user to user forum so no one here has any ability to answer your questions with anything but a guess. -
I cannot configure Outlook to connect to iCloud, I keep getting a message that says I have an incorrect username or password.
Hi TJRooney,
Welcome to the Apple Support Communities!
For assistance resetting your Apple ID password, please use the information in the following article.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe -
I cannot log onto I Cloud as it is not recognising my apple ID used for my ipod on my pc?
Hello....I also can't login to icloud.com email to use the app Find my Phone...it says Your Apple ID must be used, etc, etc....
However, I found this post and signed in with my Apple ID and I have an IOS Iphone (like I mentioned, it's lost somewhere and I'm trying to find it).
I have set up ICould on my phone previously and have received welcome email from doing it. Can someone please help me use the App to find my phone!! I have no idea why I can't login online to Icloud.com
Thank you! I want to exhaust all options before buying a replacement one.... -
connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution
No it's not true. It's one big practical joke being played on you by Apple.
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Ever since removing and updating Adobe Flash Player I suddenly cannot get my Yahoo email page to come up with Mozilla 4.0 or 3.6. I can log into yahoo but when I click on Mail from the welcome page I get an error message saying that it cannot find the email address and asking me to check the spelling. I have tried removing and redownloading 4.0 and 3.6. Same problem. With other browsers--Opera, Chrome, and Safari--I don't have this problem. Please help me solve this problem as Mozilla is my default browser.
Its known issue, see;
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
please open a bugzilla account and add your email in cc list if you want to follow the bug?
Someone having the problem, but when he upgrade Java runtime, his poblem was fixed, make sure your JRE has been up to date?
Also maybe this bug is fixed in nightly?
* firefox.com/beta -
just installed PS 13 elements and loaded pictures into organizer. after using PS editor now organizer is not reloading. I keep getting error message saying organizer unexpectedly quit, do you want to reopen. When I click on it to reopen it doesn't and I get the same message again. I rebooted computer, still did it, I uninstalled and reinstalled the program and I am still getting the same error message. This is on Mac OS with yosemite. Any Ideas Please!!!
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8e85533b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 9:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.CameraRaw 0x000000012122478b 0x120c28000 + 6277003
2 com.adobe.CameraRaw 0x00000001211ad48b 0x120c28000 + 5788811
3 com.adobe.CameraRaw 0x0000000120fad001 0x120c28000 + 3690497
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff977ccef1 CFRunLoopRun + 97
6 com.adobe.ols.library 0x00000001235ebc86 OLSHTTPTransaction::Execute() + 4166
7 com.adobe.ols.library 0x00000001236174f9 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1849
8 com.adobe.ols.library 0x000000012360958a OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1834
9 com.adobe.ols.library 0x000000012361626c OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 1804
10 com.adobe.ols.library 0x00000001235c885c OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 124
11 com.adobe.ols.library 0x00000001235c6921 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2593
12 com.adobe.ols.library 0x0000000123608d3a OLSServiceTask::ExecuteStateMessageExchangeServer() + 426
13 com.adobe.ols.library 0x00000001236010cc OLSServiceTask::ExecuteInternal() + 1196
14 com.adobe.ols.library 0x000000012361b22e OLSTask::Execute() + 350
15 com.adobe.ols.library 0x000000012361c874 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1300
16 com.adobe.ols.library 0x000000012361b454 OLSTaskThread::Run() + 36
17 com.adobe.ols.library 0x000000012363fd88 OLSThread::ThreadProc(void*) + 54
18 com.apple.CoreServices.CarbonCore 0x00007fff9c7108dc PrivateMPEntryPoint + 58
19 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
20 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
21 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff921a475a __sigwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce1a84 0x10cc7e000 + 17185412
2 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
3 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8fcfac80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff90df190a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff921a43fa __select + 10
1 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 16:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ad2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00007fff99593aaa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00007fff993828f4 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000b0 rbx: 0x00006080000b4460 rcx: 0x00007fff52f7da08 rdx: 0x00007fff52f7d8c0
rdi: 0x00006080001d31a0 rsi: 0x0000000000000000 rbp: 0x00007fff52f7d860 rsp: 0x00007fff52f7d830
r8: 0x00007fff52f7d9d8 r9: 0x00007fff52f7d9a0 r10: 0x0000000000000000 r11: 0x0000000110825b90
r12: 0x00007fff52f7d9a0 r13: 0x00007fff52f7e0e8 r14: 0x00007fff52f7d8c0 r15: 0x00006080000b4460
rip: 0x0000000110825ba6 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14 -
In iCloud setup my apple I'd is not accepting. Getting error message it should be an email I'd, but my my apple Id is just in user I'd form? Please support.
I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish -
Hi, I have just set up iTunes in my new computer and have 'synced' my iphone, however, my apps have not synced, I keep getting a message saying that this computer is not authorised to sync the apps even though I have authorised it. I don't know if the issue is the fact that I had to set up a new apple ID? Any suggestions would be appreciated. Thanks
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?
Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
-
I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
After using my browser (any of them) for a period of time I get a message saying that a page can't be opened. I have to reboot again. Clearing the cache doesn't help. It's very annoying. It even happened in the middle of a chat with Apple online support. I'd be very grateful for help!
Several things come to mind ... when you say your wife uses the same system with a different login and doesn't have issues, that suggests looking at your login items. Go to System Preferences (on your dock or on your hard drive in Applications), accounts, and on your account look at login items. Anything there that shouldn't be or isn't used? If you don't know, create a new account for yourself with no login items, and see if you still have the issue.
Next, I would run OnyX, which is a free disk maintenance program. You can download it from http://www.titanium.free.fr/download.php . Do the tasks on the cleaning and maintenance tabs. Before using any disk maintenance software, you should have a system backup. I periodically run it, and others have found that it can help with performance.
You might look at how you're system is using memory. You should have enough but it's easy to check. Bring up the Activity Monitor (on your hard drive in Applications/Utilities), and look at the system memory tab. Note page ins and page outs. If page outs are 10% to 15% more than page ins, you can use more memory for the programs you run. A page out occurs when memory is full and OS X has to write a section of memory to the hard drive. Too much of this can really impact performance. The optimal situation is for page outs to be zero. Note these values reset on a system boot.
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