HT5624 I am trying to update my apps, but the email address I used for my apple ID is no longer valid so i cant update,
I have one apple id for app downloads, but when I try to update my apps it shows a different apple id. The email i used for this apple id is no longer valid so It doesnt let me update.
Hello,
1-If the apps you just downloaded before are free, you can delete them and install again (that will update).
2-Some people use outlook now, so if you are refering to "hotmail" you can still using it. Just remember your password you had in that time, or renew it here https://iforgot.apple.com/iForgot/iForgot.html and go to outlook.com, that will show a folder in the sidebar called "POP" that's your previous e-mail.
Cheers.
Similar Messages
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I had itunes years ago but the email address associated with this is not longer in use. Is there anyway to updating and transferring all music and data to a new email address?
Hello Graceevelyn23,
Thanks for the question, and welcome to Apple Support Communities. You can update the primary email address that is used for your Apple ID:
Apple ID: Changing the email address you use for your Apple ID
http://support.apple.com/kb/HT5621
Thanks,
Matt M. -
I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
Please help!
Thanks
KarenHi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy -
Trying to update my apps but the Apple ID is wrong. Changed it in settings and rebooted. Still didn't work.
You need to delete them and then download them from the correct Apple ID. This may require repurchasing paid applications.
(94094) -
I am trying to download an app. but the screen on my iphone 4S has frozen when I reached the screen saying it was ready to download and I was
seeing an "OK" button to press. Nothing happens and I can't get out of the screen. When I shut off the phone and cut it back on and go to "apps"
the frozen screen appears again. Any help???Have you had an issue with a previous purchase from iTunes or has your credit card expired? Even though it is a free app, you may have to update your payment information, since you already have a credit card on file. They have to be updated in iTunes.
If none of that applies, try signing out, Restrt and sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
if that doesn't work, you may have to contact iTunes Store Support and seek their assistance.
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On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?
This is your husband's app, only your husband can update it. Apps are forever tied to the Apple ID that purchased them. No other Apple ID can update someone else's app.
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When I try to update my apps, and old email address appears,how I get rid of it? I am not tech savvy at all!
This is happening because they were purchased with your older Apple ID. Apps and there updates are permanently tied to the Apple ID used to purchase them, regardless of the ID on your phone in Settings>Store. The only way to stop the prompt for your older ID would be to delete these apps from your phone.
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Try rebooting the iPad as well. You might be getting an inaccurate reading and rebooting might clear that up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?
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Trying to install Illustrator cs3, during the installation I am asked for photoshop cs4 disk I no longer have the photoshop cs4 disk
Do you own Illustrator CS3? An older version should not only not be asking you to utilize a newer version in any way, it couldn't even know about the existence of it.
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Every time since the latest update when I access the Internet I am asked for my apple password, what's up?
Hi Gizzymoeaiden,
If you are having an issue with your iPhone asking for your iCloud password each time you try to send mail, it may be necessary to reset the password of the Apple ID you are using for iCloud. See this article for how -
Apple ID: Changing your password - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I recieved an email from itunes stating that someone was trying to use my apple acct. so I was going to email apple but noticed that the email address was not apples. What should I do if anything? Thanks
dont give your password. in fact change your apple id password. treat the email as spam/phishing
Peace, Clyde -
I haven;t been using my ipad lately so I have about ten updates. I tried to udate them but my other apple id showed up. I never used this id with my ipad only on an old ipod. I went to my setting and looged out and logged back in woth my current apple id but the same thing happened. SO I just gave in and tried to update with my old password. Now I have a whole bunch of paused apps on my ipad.
All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps.
The reason you are being prompted for your other Apple ID is because the apps that need to be updated were downloaded with that Apple ID. -
I try to update imovie but a window appears asking me to log into an account, when i do so and try again to download the update the same window returns
How can I update my apps?Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4236
If it doesn't work, go to App Store > Featured > Account > Show hidden purchases, and show iMovie
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