HT5624 I need to reset my Apple ID password, but it says that my security questions are not correct and I no longer have access to the email it sends the correct information to. Please help!

I need to reset my Apple ID password, but it says that my security questions were not answered correctly. The email address associated with the questions to reset the answers is no longer available to me. It is my old college email. Does anyone know how to change this email? The unavailable email is not in my list of emails approved in my Apple ID settings.

You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98417)

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I had lost my icloud account password.i want to reset my password but i dont remember my security question's answer also.and i even dont know my email id in which password reset linc cuold be send..i am new user..please help me out:(

is there any rule that an app downloded from my old apple id cannto be updated by my new apple id?

Since you say you are a "new user", please explain how and why you have an iCloud password, security questions, and an email id that you cannot remember. How could this happen?

If you reset you Apple ID password then do u get new security questions

I could not remember my security questions and I would like to reset my password for my Apple ID and only if I can have new security questions.

No. To reset you security questions, read here: http://support.apple.com/kb/HT5312. Or, contact Apple for assistance by going to https://expresslane.apple.com ; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

I want to change my apple id password but can't remember my security questions

any ideas?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107329)

I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?

I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?

Did the email contain your name? Never click on a link in an email like that and do no enter any personal info after clicking in an email.
There have been quite a few people getting these emails. They are a phishing attempt to get your personal info.

I changed the email address for Apple ID, but can't get iCloud to change. I no longer have access to old email. It keeps popping up wanting password for old account. What do I do"

How do I change Apple ID in iCloud? Can do iTunes but not iCloud. I no longer have access to old email account. Thanks!!

Hello there, DonaSD.
The following Knowledge Base article provides some steps for you to resolve your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

HT5622 I already reseted my apple id password but it still every time says your apple id is disabled. What can i do someone please help me.

I already reseted my apple id password but after resetting the apple ID every time I want to login it still says your apple id is disabled. What can i do someone please help me.

Maria-2 wrote:
I already reseted my apple id password but after resetting the apple ID every time I want to login it still says your apple id is disabled.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95774)

Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.

Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.

Thanks lllaass, but I am not computer literate and do not understand exactly what it is I am supposed to do. All of my photos were stored on Microsoft Windows Live Photo Gallery. When I now access the gallery the only thing that is there are the folders with the title of the folders. The pictures that were in those folders are now gone. I can no longer access them on my IPOD either. My photo library on my IPOD is now empty.
Thanks again for your help.

My apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of i

my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud

http://support.apple.com/en-us/HT201356

Using my work email setup on my iPhone 5 I am unable to send the email on my own hotmail account. Please help !!

Using my work email setup on my iPhone 5 I am able to send emails to all my colleagues on same network but I am unable to send the email on my own hotmail account. Please help !!
I have setup email using POP settings.

Okay, so you are sending mail from a work account on the iPhone 5, however if you try to send it to your hotmail or gmail accounts from the same work account, they are not received on the hotmail or gmail account? Is that correct?
YES - (The message is shown as delivered as its moved to sent folder)
Then secondly, if you attempt to send mail to anyone from the hotmail or gmail accounts on the phone to anyone at all, they show sent but never arrive. Is that correct?
NO - I dont have any hotmail/gmail account setup on my phone. Its a new work phone and I only have work email account setup on the phone. I was just trying to send a test email to my hotmail and gmail account but failed to receive those using my work email account on iphone 5.
I have tried receiving email on my work account on iphone, sent from my hotmail account (using web) and received it.
Incoming is all fine and I am able to receive emails from all sources but outgoing is only sucessful if I send it to anyone using my company's email account.
Sorry if my question wasn't clear earlier. I really need to fix this..
Best regards,

I have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please..

i have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please

Did you buy PSE in the mac app store? If not, just go to Help>Updates in the editor and update camera raw and you should be able to open the raw files in PSE 12 directly without the DNG converter.

HT5624 I need to reset my Apple ID password, but it says that my security questions are not correct and I no longer have access to the email it sends the correct information to. Please help!

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