HT5625 i already have an apple ID but every time i try to grt an app from the store theres this question "Security code on the payment box i dont understant it please make it clear"

Hello,
I already have an apple ID, but on the payment box theres a question im unable to answer "secret code" what does this mean

Cannot remember Security Question.
Call Apple Technical Support. You will have to give proof of your identity.
http://support.apple.com/kb/HE57

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