HT5661 Im trying to erase all content and settings on my previous Iphone

Im trying to erase all content and settings on my previous Iphone, but it is asking me for my restrictions passcode. How do I get this passcode?

It is your iPhone. You should know the restriction passcode.

Similar Messages

  • HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?

    Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?

    Are you sure it's asking for a four digit code?
    iOS 7 has a new feature called Activation Lock.  It requires your Apple ID and password before doing something like an iPhone reset.  This is a new anti-theft feature.

  • I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

    I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

    Hi DaVince Vince,
    I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Regards,
    - Brenden

  • HT204053 Trying to Erase All Content and Settings but...

    Help!!!
    Trying to erase all content and settings.
    But I forgot the passcode and the max appemtps allowed.
    How can I have the passcode reset or what do I do now?

    You'll have to restore the phone to remove the passcode.  If it's running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as exlained here: http://support.apple.com/kb/ht1808.

  • I am trying to erase all content and settings but i forgot my password how do i retrieve it

    I am trying to erase all content and settings but i forgot the password.  What can i do.  How can i retrieve the password

    Place the iPod in recovery mode and then connect to  your computer and restore to factory defaults/new iPod. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • I tried to erase all content and settings and now the apple logo wont leave

    I had a lot of data on my phone and i wanted to get rid of it. so i went to the settings and went to reset. then i chose erase all content and settings. that was at about 330 today. it said it may take about an hour and i tapped ok and the apple and loading bar came up. i left the house without my phone figuring that the process would be done when i got back. i got home about 2 hours later and my phone was stuck on the logo and i couldnt get it to go away. i tried reseting it and nothing. i let the battery die and nothing. its still stuck on the logo and ocassionally the little loading circle apears and once in a while it will vibrate or flash. can anyone help me? my phone is basically my life and i depend on it for so much. any advice is greatly appreciated.

    start iTunes,
    plug in your USB cable
    switch off your iPhone
    press holding home button(the round button in front of the Phone)
    plug it on to the USB cable
    keep holding the button
    till iTunes says it found a iPhone in recovery mode
    then click restore as a NEW iPhone
    then sync!?
    http://support.apple.com/kb/HT1414

  • HT201274 Tried to erase all content and settings...now it won't do anything

    I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.

    Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • I have an iPod running iOS 5.1.1 and am trying to erase all content and settings

    But whenever I try I get a box saying that I have 6 failed passcode attempts, and to wait for X time. The trouble is the device has never had a passcode on it, so I'm not sure how there were 6 failed attempts. I have tried putting a passcode on and then entereing it, but that failed as well. How do I erase all content if this keeps happening?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software

  • HT201274 I have an iPod Touch (4th Generation) and I recently tried to "Erase all Content and Settings" on it. The process is taking hours and I'm afraid I've meased up royally with the iPod. What to do?

    My iPod Touch has taken over 2 hours of time worth resetting. I'm afraid I've messed up as its not coming back to the original homescreen. What do I do?

    You will not get a Home screen. You will get a screen that starts the activation.
    If you are not getting that, connect the iPod to your computer and restore via iTunes. To allow iTunes to see the iPod and restore the iPod you may have to:
    - Reset the iPod
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Place the iPod in Recovery Mode
    - Place the iPod in DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT3529 If I erase all contents and settings, will my unlocked iphone be unlocked anymore or not ?

    The reason why I want to reset my iphone is because my imessage doesn't work. I updated to ios 6.0.1 and my imessage stopped working. I have read through pages on how to fix it but then I saw some people reseted or rebooted their iphone. So I wanna reset it. But im not sure if its gonna make my unlocked iphone no longer unlocked. Cause I don't want to spend money to unlock it again.

    I wonder if you can help me understand why my (factory) unlocked phone 'locked' after resetting/erasing contents?
    https://discussions.apple.com/message/24384903#24384903
    TIA.

  • HT201274 Why is the iphone asking a passcode to Erase All Content and Settings if I never set a passcode?

    I am trying to Erase All Content and Settings from my ios and it is asking for a 4 digit passcode but I dod not set any passcode for my iphone. I've reset it before and never asked now it is showing after the new IOS6 update.
    Is there a default passcode or where can I get the code?
    Thanks,

    If you are referring to the passcode lock you can restore the iPad by connecting it to your computer and using iTunes.
    If you are being asked for your Apple ID and password you will have to enter that. No way around it.

  • What happens if i erase all content and settings?

    I want to restore my iphone again on itunes, what happens of i erase all content and settings?

    Erasing all content and settings will set your iPhone up just as if you took it out of the box software-wise.  It will go into setup mode - ask you for a WiFi network to join, ask for your Apple ID, set up the telephone, and then ask if you would like to set up as new or restore from a backup.

  • I had erased all contents and settings of my iphone 3G,it had stucked on apple logo,I found that it needed to be restored,i tried to restore  but each time i try to restore,error 1015 occurs,I tried all solns in support page ?

    i had erased all contents and settings of my iphone 3G,it had stucked on apple logo,I found that it needed to be restored,i tried to restore  but each time i try to restore,error 1015 occurs,I tried all solns in support page ?

    punknotdead11 wrote:
    what if my iphone isn't  jailbroken/hacked?
    Then you will not get error 1015, the error will be some other number.
    http://support.apple.com/kb/TS3694#1015

  • HT201274 i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.

    i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.

    nabidhadi wrote:
    .its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
    You iPod has been jail broken.  Unfortunately you are on your own here. I can offer that you need to find out which method and software was used to JB.
    Good luck...you're gonna need it....

  • Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails.

    Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?

    If you haven't already tried, see if you can force it into recovery mode to restore it:
    http://support.apple.com/kb/ht1808.  If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0.

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