HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?
Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?
Are you sure it's asking for a four digit code?
iOS 7 has a new feature called Activation Lock. It requires your Apple ID and password before doing something like an iPhone reset. This is a new anti-theft feature.
Similar Messages
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I have an iPod running iOS 5.1.1 and am trying to erase all content and settings
But whenever I try I get a box saying that I have 6 failed passcode attempts, and to wait for X time. The trouble is the device has never had a passcode on it, so I'm not sure how there were 6 failed attempts. I have tried putting a passcode on and then entereing it, but that failed as well. How do I erase all content if this keeps happening?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
HT5661 Im trying to erase all content and settings on my previous Iphone
Im trying to erase all content and settings on my previous Iphone, but it is asking me for my restrictions passcode. How do I get this passcode?
It is your iPhone. You should know the restriction passcode.
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I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?
When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes. -
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
my device have now 8 hours after i did Erase All Content and Settings doing erasing , is this normal
Something has gone wrong, as this should have happened almost instantaneously. Turn your phone off, then force it into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
HT204053 Trying to Erase All Content and Settings but...
Help!!!
Trying to erase all content and settings.
But I forgot the passcode and the max appemtps allowed.
How can I have the passcode reset or what do I do now?You'll have to restore the phone to remove the passcode. If it's running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as exlained here: http://support.apple.com/kb/ht1808.
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I am trying to erase all content and settings but i forgot my password how do i retrieve it
I am trying to erase all content and settings but i forgot the password. What can i do. How can i retrieve the password
Place the iPod in recovery mode and then connect to your computer and restore to factory defaults/new iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
nabidhadi wrote:
.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
You iPod has been jail broken. Unfortunately you are on your own here. I can offer that you need to find out which method and software was used to JB.
Good luck...you're gonna need it.... -
I got an Iphone 3g from a frind , i went and pressed the "erase all content and settings" and now the phone doesn't pass the apple logo window. It stays over night and I after I connect to computer, itunes nor the pc detects it?
What Can I do to get get back to at least the basic or factory settings?
Regards,
RafaelRecovery Mode: http://support.apple.com/kb/HT1808
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hi i am selling my ipad and have erased all content and reset it and now when i switch it on it just shows itunes logo is this correct?
start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414 -
I make reset the iPhone 3 , impress the erase all content and setting . I wait 12 hours already I don't got the screen come up only I saw is apple icon only . How I have to be get back my home screen
Did you have modified software installed before you tried to reset the phone? If yes, jailbreaking the device has made it useless.
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HT201274 Tried to erase all content and settings...now it won't do anything
I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.
Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
I tried to erase all content and settings and now the apple logo wont leave
I had a lot of data on my phone and i wanted to get rid of it. so i went to the settings and went to reset. then i chose erase all content and settings. that was at about 330 today. it said it may take about an hour and i tapped ok and the apple and loading bar came up. i left the house without my phone figuring that the process would be done when i got back. i got home about 2 hours later and my phone was stuck on the logo and i couldnt get it to go away. i tried reseting it and nothing. i let the battery die and nothing. its still stuck on the logo and ocassionally the little loading circle apears and once in a while it will vibrate or flash. can anyone help me? my phone is basically my life and i depend on it for so much. any advice is greatly appreciated.
start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414 -
HT201274 tried to erase all content and phone will not restart
Itried to erase all content and now the phone will not restart. What do I do?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
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