HT5731 why are the episodes of the season passes I bought not downloading, even though I have recieved the notification mail telling me that they are available?

the episodes of the season passes are not downloading, when i try to download it from the link sent to me in the notificaition mail, the message "Unable to Process Your Request" appears.
thanks for your help
George

Apologies if this is an off-target question, but had you bought the HD season originally or just the SD version?
The reason I ask is that I have had similiar difficulties with the autodown load and when I check for available downloads on season passes, it says all downloaded.
Then, when I go to the store and search for the season, it first brings up the HD season indicating I would need to make a new purchase, but if I select on SD, there are my purchases and I can freely (and manually) download the latest episode without new cost.
Needless to say, neither of us should have to go looking. Here is the iTunes technical support email: <[email protected]>. I encourage you to email them. I have already done so but I think it helps for anyone with this problem to also do so, so that they will realize it is a wider spread issue and not a human error by a single user.

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