HT5731 why are the episodes of the season passes I bought not downloading, even though I have recieved the notification mail telling me that they are available?
the episodes of the season passes are not downloading, when i try to download it from the link sent to me in the notificaition mail, the message "Unable to Process Your Request" appears.
thanks for your help
George
Apologies if this is an off-target question, but had you bought the HD season originally or just the SD version?
The reason I ask is that I have had similiar difficulties with the autodown load and when I check for available downloads on season passes, it says all downloaded.
Then, when I go to the store and search for the season, it first brings up the HD season indicating I would need to make a new purchase, but if I select on SD, there are my purchases and I can freely (and manually) download the latest episode without new cost.
Needless to say, neither of us should have to go looking. Here is the iTunes technical support email: <[email protected]>. I encourage you to email them. I have already done so but I think it helps for anyone with this problem to also do so, so that they will realize it is a wider spread issue and not a human error by a single user.
Similar Messages
-
I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?
Hi there cortleavis90,
You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
Why is OS X Lion showing download even though I have the most current version?
Why is OS X Lion showing download even though I have the most current version?
Hi..
Nothing to be concerned about. The download is available if you want to download Lion again to create an install disc or re download Lion on any other authorized Macs you have for free using the same Apple ID.
How to create an OS X Lion installation disc | MacFixIt - CNET Reviews -
Metadata under the Page Properties is not there - even though I have the latest March 15 Update
Anyone,
Metadata under the Page Properties is not there - even though I have the latest March 15 Update. ?? Help. Why is this?It's only there for "normal" pages, not master pages.
-
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
aldofromwilts wrote:
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
Try setting the Energy Saver to "never" and uncheck "put hard disks to sleep when possible". You can allow the screen to sleep after any suitable time.
Hope that helps. Regards. -
I have purchased another computer with the Windows 8 OS. When trying to synch the Ipod to capture some new music I have recently downloaded, the new songs will not show up on my IPod even though I have checked each one to synch. Any ideas?
I have a syncing issue involved with putting music on my iphone i am also using windows 8 so who knows?...
-
Hi
I have a MacBook Pro, using broadband over a router, trying to use ichat with cam and just cannot get it to work -I just get the "XXXXX has not responded" - even if I have!
On the same router I can use my Windows PC ok with MSN Msgr and web cam.
I've read all the posts - what's the best alternative - aMSN?I have just entered the world of the doomed audio/video user and have spent an hour or so with a very helpful Apple operative, but still no fix yet. My audio/video worked fine on the router I have but within the last couple of weeks I have been getting an error message telling me that 'I' didn't respond to 'me', not that I didn't respond to someone else.
Has anyone any idea what's going wrong, all the settings are the same as before and I can buddy chat etc., the only thing that might be different is that I've updated to 10.4.7. I have now been advised to stay at 10.4.6 and I'm going to try and chat with friends when they get in from work. Has anyone had the same problem and if so, did they get a fix?
Every little bit of help would be most appreciated
G5 Mac OS X (10.4.6) was on 10.4.7 -
My IPhotos will not upload to Email or Ebay even though I have cleared my cache and cookies. This is the 1st time this has happened - any ideas please?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
Media player will not work even though i have the plug in
Media player doesn't work when I try to watch a video even though I have the plug in. The website where i try and watch the video from is www.gbible.org It always worked perfectly until I got the new version of firefox
I have vistaReset password using Apple ID
Section:
"To reset your OS X user password with your Apple ID
"http://support.apple.com/kb/HT4798
Reset Password using Recovery HD
OSX 10.6 Snow Leopard
Follow the instructions in the first and second boxes
OS X 10.7 Lion /10.8 MountainLion
Follow the instructions in the first and the third boxes.
http://pondini.org/OSX/Password.html
Note
Keychain http://support.apple.com/kb/TS1544 -
Bought a season pass to "Revenge" tv show. I usually receive an email the next after the show aired on tv to say it is now ready to be downloaded. For the last episode, no email was received, and checking with the iTunes store says no downloads are available. This has happened once before and I received quick problem resolution from support staff, but this time I was just asked to check for downloads (which I said I had already done) then no further help. Any ideas?
Perhaps the makers of Revenge have not released to Apple yet.
-
My Creative design will not redownload even though I have the correct serial number
I erased my computer and I am putting new files onto it. My adobe Creative suite that I purchased with a card and I have the serial number will not download.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Why does each episode in my Season Pass download twice?
I have recently started using iTunes to buy my TV series. I have subsribed to House Season 8 and Game of Thrones Season 2. With both, when I download the latest episode, it appears twice on the downloads list. The files are always the same size, so I don't think it is a SD version and a HD version (plus we don't seem to get HD versions here in Australia). If I allow both to complete there are duplicate entries in iTunes and both seem to be identical. Generally I just delete one, as soon as it starts, to save bandwidth. I have double checked, and have not accidentally purchased either season twice. This does not seem to happen for other seasons, that I have bought after all episodes are released. Any insights would be appreciated, I did a few searches and couldn't find any solutions.
I am having this problem too, for 2 days now. I'd love an answer on how to fix this..I have contacted support and reported the problem yesterday morning, but my passes still aren't showing up.
-
No additional details - just can't figure out why the search history will not clear.
when i go to Music > Artist > All, as you suggested, i see all the albums i have listed. doesn't really relate to my problem with artists with songs in one album, as well as song w/o album set, and the latter not showing up.
but that reminds me, why is it when i go to the All section from a particular artist and they do have more than one album (or even no albums), the order of the songs is in the order they are in the albums.. if i wanted the order it is on albums, i would have selected that album for example.. it would be nice if the songs were in alphabetical order when you're NOT browsing by album, making a particular song easier to find (what if you have thirteen albums for example and u aren't sure which album a song is on, now you have to scroll through a seemingly random ordered list to find one song, alphabetical would be SOOOO helpful!) -
The header pretty much says it all. I've restarted iTunes, and also the computer. It almost immediately gives me an error message that it can't download due to an unknown error.
- If you are getting the 8288 error, use the communities search box in the upper right and search for 8288. That has beeb a recent problem with the 3.1.3 update.
- If you can't get to the dright download page, try a different browser like FireFox
- If something else, please provide more information -
please help me!
- Have you tried anther cable and charging soruce?
- Have you connected the iPod to yur computer? If iTunes sees the iPod, restore the iPod via iTunes-
- Next see if see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last, make an appointment at the Genius Bar of an Apple store.
Maybe you are looking for
-
Recover a deleted "Home Page" in Workspace
Hi all: We inadvertently deleted the Shared Workspace Pages folder in Workspace (v11.1.2). Of course now no one can get to the "Home Page" with the nice "recent" list, etc. Is there any way to get it back? Thank you!
-
hi first i got an error message when i was trying to burn a cd from a playlist. now i cannot scan from either of my two scanners. one scanner is just a scanner the other is an all in one AND i have a stand alone mono printer. i can print from the all
-
Hi all! I am going to set a dynamic limit on the spectrum of FFT and trying to use the SVXMPL_Limits Testing(simulated).vi as example. However, the number of movable points on the dynamic limits have only 10 points which only can make a rough shape o
-
How to create Sub Feature ?
Hi, Can anyone tell me what is the purpose of Feature ? (Tcode- PE03) How it is attached with infotypes? What is subfeature & how to create a subfeature? Thanks, Debarati
-
IMac starts in the background but all I see is a stalled spinning wheel
Hi All, I'm hoping you can help me track down the problem with my Intel iMac (running Snow Leopard). Basically, when I try to start it up, the spinning wheel freezes after a few seconds AND then I hear the sound of Skype starting up in the background