HT5787 I beleive my account has been hi-jacked. my apple id is also my email but i am not getting the emails when i try and reset the account what should i do?

all is said in the title.

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

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Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again.

In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again."
I have a iphone 4S. It has been activated on Win 7 computer and synced. But overnight this meassage reappears.

I have same error except that i get it even when my phone is not connected.

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

Hey there gentzdo,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
-Jason

When i try and open the auto cad Lt that i just downloaded i get this error The directory may be locked by another process or have been set Read Only. Directory: '/Users/hockaday' Please correct this problem and press OK to exit the application.

i get this error why i try and open the auto cad that i just downloaded
The directory may be locked by another process or have been set Read Only.
Directory: '/Users/hockaday'
Please correct this problem and press OK to exit the application.

I did install it in the admin account. Actually the computer has four accounts, one for my husband, where I installed it. One for me which also is set to admin, one is called TEST and has nothing in it and one is guest user.
I don't know how AutoCad is interfacing with the account. That is why I am not sure what to do about it. I read other threads in various places and some seemed to point to something having to do with having multiple users. The solutions were not clear. I was hoping someone else had this problem and could tell me what to do. I tried apple support but no help. I have not tried AutoCad yet as I assumed they wont help since this is a free educational version of their product.

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

TS1702 When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.

I forget the secret answer of questions asked by account. I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple. please help.

I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I am trying to access my Ipad but the wrong passscode has been input and it is now disabled. when i try to reset the ipad it switches itself off before i have had chance to complete reset. please help

I am trying to access my Ipad2 but have input the wrong passcode and it has now been disabled.
I have followed the information to reset to factory settings but the ipad switches off before the reset has been completed.
how can I reset my Ipad so I can reuse this again?
Thank you

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test.

I'm creating my apple id but it can't be completed.Verification has been sent to my email but i am not recieving any email and so i can't complete my verification.What should i do

Pliz help me in receiving an email and verifying my apple id

Hi yeptho,
Welcome to the Support Communities!
The following articles will help you with your Apple ID verification:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account. You will be prompted to verify your email address.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
I hope this information helps ....
- Judy

Has anyone seen their iPads using your wifi non-stop, even if you are not using it, even when it's closed with the smart cover?

Lately my internet usage is up to the roof. I though somebody was hacking my wireless router so I made it super safe with lots of restrictions.
But that didn't stop the download of stuff over my wireless network. When I monitor who or what is using my wirelss, only my iPad was on, so, the moment I turn the wifi off on my ipad, the download stop. Turn it back on, it goes like crazy sucking up data off my wireless router for no reason. There is no indicator that the iPad is using the wireless yet, it is my iPad downloading things that I can't even seen, it does even with smart cover on!!!!. It's been over 50GB in only three days. I don't even have that amount of data on iCloud. This began a few days later after I upgraded my iOS to 6. But also, I'm thinking it could be an app that I installed. Or is it possible someone can use my iPad as a middle point to access my router and steal my internet. I have restored the OS on the iPad and it keeps doing it. Anyone has experienced something similar?

I'm going to guess that your battery life is also not so hot. What I suspect is happening is thatbthe pad is locked into an update loop with I cloud. As an example, if you have addresses that do not agree, the cloud back up will continue to try and correct itself, using both battery and wifi ( or cell). It may also be an app trying to uzpdate itself.
To troubleshot, try turning thigs off. If you are using the cloud, turn off all syncing and see it the problem stops. Then turn them back on, one by one, until you find the culprit. If it is an app, it may be harder to find, but the steps are the same. Turn off all notifications, and uninstall anything you added around the time the problem started.
A frequent culprit is magazine, comic, and newspaper subscriptions, that are constantly trying to update themselves.
Keep looking, you will find it.

HT5312 I forgot the answers for security questions, therefore my Apple account has been locked. I contacted AplleCare in Japan by phone, but number busy!!! Please help me. I think that ID and Password only, no need anything as a security questions!

I forgot the answer for security questions, I don't know how to recover my account.
Please help me. Thank you.

Also my computer wont let me get on icloud.

I want to reply to iCloud email but it did not provide any email address. Anyone has their email? I signed in for Support Chat, it said wait 2 min. but I was waiting for 10 and nothing come up?

I want to update my payment information but it keeps saying my security code is invalid and my payment method was declined. However, I got a short message from my bank saying the charge by Apple was successful? How could it be if the payment information was invalid?

Hey TapBkk,
Thank you for using Apple Support Communities.
Since it says your security code is invalid, take a look at this article:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
Thanks,
Mario

I have CS6 but i do not get (epub fixed) when exporting is their an upgrade i have not been notified of

Hi I subscribe to Creative suite and have CS6
however when I export from indesign I do not have the option of 'epub fixed'
have I missed an upgrade or do I need to reinstall.
cheers

Moved to InDesign EPUB forum
As already pointed out, you'll need to install CC2014.1. Look in your Creative Cloud desktop app for it and install it.
Note that you must have a operating system that supports it (Mac OSX 10.7 or higher or Windows 7SP1 or higher.)

HT5787 I beleive my account has been hi-jacked. my apple id is also my email but i am not getting the emails when i try and reset the account what should i do?

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