Http 401 unauthorized for domain user

I am having an issue with SCCM reporting. One particular domain user is getting 401 error;unauthorized. The user has the identical rights as the other users (based on security group membership) but gets the error when clicking on reports > create report.
In addition, the user doesn't get the default listing for the reports. Even more peculiar the user can access both the report server and manager URLs.
Win 2008 R2 w/ SCCM 2012 and SQL server 2008 R2 (runs the reporting site role)

What is the Security role of this user? Normally, if you give the proper rights for the user in SCCM console, SCCM will take care the security settings in Reporting Service. Anyway, check the settings by accessing SCCMreportserver/reports
Juke Chou
TechNet Community Support

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