Hyperion Planning Performance Slow to only 1 User ID

Hi,
I'm having problem when I login to the HyperionPlanning Web application, I'm able to login without an error but after login the page does not load. It will hang half way forever.
I tried to login with the ADMIN id and I'm able to login and the page successfully loaded. I also got no problem login to Workspace using my id.
May I know what is the potential issue? Where should I start the troubleshooting?
Thanks

The startup may be slow because planning tries to open the last used form:
- (1) it may use a long running query in essbase
- (2) it may use a large number of cells and therefore will use a lot of java resources
Because there may have been multiple logons for this users, all the ressources may still be busy completing the previous login attemps.
Please perform the following steps to verify that your planning service is not 100% busy:
- ask IT to check the CPU usage of your planning service
- if it's using 100% of a single core all the time, let IT stop and restart the service
Please perform the following steps (if essbase is causing this):
- Logon to planning using the userid that will have slow response
- Open EAS and verify if any sessions are running for a long time
- Carefully terminte the long running session (Planning will no show an error message)
- Note down the name of the for that is causing this issue
- In Planning open another dataform
- Exit planning
Please revisit the design of that dataform.
Sascha.
On your Essbase server there may already be a large num

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  • Hyperion Planning Urgent

    Hi,
    We have a planning application which was working fine since yesterday. When I was working in shared services on user rights, i was able to provision few new users.
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    I also tried to push the outlin from planning but it says that " verify that hyperion essbase is running and check your network connections"
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    We are not using Maxl for any purpose in here and we are not sure how to use it as well....one more thing which is quite visible in my logs is
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    com.hyperion.planning.olap.NoAvailableOlapConnectionsException: Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator.
    Unable to create connection for the pool: com.hyperion.planning.olap.EssbaseException (1051293)
    Can not get OLAP connection: java.lang.Exception: No object were successfully created. This can be caused by any of the following: The OLAP Server is not running, The DBMS is not running, the DBMS is running on a different machine that the one specified, the name and password provided were incorrect.
    com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details

  • Planning error : hyperion.planning.DuplicateUserException

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    com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning.
    any ideas ?
    I have tried updating the sid value in HSP_USERS table with the old values -- no luck.
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    Sounds like you have not done the migration correctly.
    I take it hypadmin is the application owner and a native user.
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    Update the other planning app in your test environment with the correct stored sid in the same table.
    Restart planning.
    Also run the updateusers utility in the planning bin/utiliites directory.
    Its much easier if you create planning applications with the default admin account as the sid stays the same across environments.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Performance issue - Hyperion Planning Web

    Hi,
    We are using Hyperion Planning 3.5 and Essbase 6.5.
    Our Application & Database servers are located in Dublin,USA.We access the application through web.All users access the application from the same Dublin location have no issue with the Application performance.But user's who access the application from outsideDublin(eg - Greensboro) are finding major issues with the application performance.Specifically with webforms and while running businessrules.And the issue occurs only during the peak of budget season when most of the users access application.
    Client state that,
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    Please advise.

    I am not really sure what I can suggest as you on such an early version, you could have a look at :- http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_hp_admin/ch13s16.html
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    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Error WHile creating a User in Hyperion Planning

    HI,
    Please someone guide since im facing this problem for a longtime.
    I created a user in Planning webpage and refreshed the security filters.
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    And i could able to find an exception in the file"Hyperion Planning-err.log" present in Jrun path of the planning server.
    And when i logged into the admin console for the plannng cube, i found user anme in the security-->users field and there is no filters assigned to the user.
    Please help me.
    Thanks,
    Prabhu MSL

    at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpADDUSERTOADGROUP.implementation(adpADDUSERTOADGROUP.java:49)
    This is definitely a Custom Adapter because OOTB Adapter name is adpADCSADDUSERTOGROUP and NOT adpADDUSERTOADGROUP
    So, it is your custom code and in the code you are passing incorrect value of the Active Directory Child process form...
    The correct name is UD_ADUSRC and the Group Name column name is UD_ADUSRC_GROUPNAME.
    While you are passing UD_AD_CHILD as the child process form and UD_AD_CHILD_GRP_NAME as Group Name column name..
    Use OOTB Adapter... Correct these discrepancies... Your addition of group will work
    And since you are creating custom adapter, you need to be more careful and remain consistent throughout..
    Then if you want to use UD_AD_CHILD_GRP_NAME, use it everywhere consistently... Pass only this value in the adapter...
    And even in lookups, if any... Search everywhere... Keep things consistent... They will work... Because good news is that you are able to create user in AD via Java Code...
    And if any post is even slightly helpful, it is a good habit to mark it with helpful or correct ... And also mark the entire question as answered so that other people also are benefited.

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